United Kingdom
Review of Yodel by InPost
Maybe yodel could provide at very least a branded uniform. Just the top would be acceptable.. look.like builders in van unsigned no uniform no id badges !!
Reply from Yodel by InPost
Thanks for taking the time to share your review and we hope to deliver a better experience next time.
Review of ScS Sofas
From Liam the sales person harlow to delivery Charlie and Nathan great service..
Code BCD-747-657
Please ensure the following staff receive a positive feedback from us.
Reply from ScS Sofas
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Review of Evri
Couldn't assess tracking number given by you..
Did not know parcel was arriving today .
Paid extra for safe delivery rather than left somewhere
Driver put it on the floor wet/raining..
NICE
every other time handed to me
Review of FatFace
Online/visited bishops stortford herts store
Always perfect service from the lovely staff at the store..
Online quick delivery..fully informed on delivery date and tracking number
Easy returns
Reply from FatFace
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Review of Evri
Delivery and returns awful
Drop off stations full cannot return as Delivery driver fail to pick up the night before ..
I certainly won't use companies who deal with you
Review of Evri
Rubbish at returns..
You have to guess when they turn up and only that one call .. they don't return.
I don't like ordering and this only being my option of s delivery company
Review of Gousto
I paused my order you still sent just 2 meals totally rubbish 22.99 totally ripped off ..
Money taken after paused
Reply from Gousto
Hi there, I'm disappointed to hear you've not had a good experience with us. I’d really like to discuss your comments further, so could you please go to this link http://www.gousto.co.uk/get-help/contact. You can then click on ‘Contact us by email’ and select ‘Trustpilot/Google Review’ from the dropdown. If you quote this ticket reference ‘5546727' we can have a look into your issues and see what can be done to put this right! Best wishes - Adam, The Gousto Team
Review of GO Outdoors
Very professional service ..
Lovley helpful staff
People are quick to leave negitive reviews, but retail staff work hard and this is never recognised enough..
Well done team certainly will return 👍
Reply from GO Outdoors
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Review of Homebase
Just poor service from the store
If they had bothered to look up stock for me I wouldn't order on line..
However I did and it was faulty!!
Such a faff to return it and resale another., (Which you always had in stock )
Two lots of transactions out of my account !! Just poor
Reply from Homebase
Hi there,
We’re sorry to hear your recent Homebase visit wasn’t what you expected, we always aim to offer brilliant customer service, and on this occasion, it sounds like we’ve missed the mark. We’ll get in touch with the store and make sure it doesn’t happen again.
Thank you for taking the time to write your review.
All the best,
Jacob
Customer Feedback - Homebase
Review of Evri
Review of Evri
Returns awful to arrange
If arranged by courier you never know
What day this collection is going to be .
Not the best couriers for delivery and returning goods!!
Reply from Evri
Hi E Rowe, we've made returns as simple as possible with courier collections, ParcelShop or Locker drop offs. Find out how to return your parcel at https://www.evri.com/return-a-parcel, Sasha
Review of Must Have Ideas
One order didn't arrive and I had to contact them to ask why..
Another not suitable as the advertising said it was...
Goods valued 12.99
£3.00 delivery
£3.00 to send back ..
So value for money absolutely not!!
Reply from Must Have Ideas
Hi Elaine
We’re sorry to hear that you haven’t received your order, that’s very disappointing! I can see that you have contacted our customer service team and we have replied to your emails to put this right for you, if I could please ask you to respond to our email we will be more than happy to help you.
Review of Eflorist
When ordering doesn't state arrives in a box 😡
You see this beautiful display ..( not a box)
I didnt read the reviews first please do awful.
No discount as advertised
Somehow chocolates were on my order that I was charged for i removed these as expensive but was charged .
Nobody you can speak to..
Cannot cancel the order as electronic transfer to yodal.
Unsafe site so I used PayPal to have extra protection..
It yodel that can cause scan email and txt I advoid these at all costs ..
Yep scam txt the next day 🙄
Review of Harveys Furniture
If I could give no stars i would
Paid £2300 for my furniture
2 years old totally rubbish
Arms sunken
Colour faided
Reclining chairs not level
Avoid this store ..
I'm not surprised its in administration
Staff have a couldn't care less attitude and that's before administration!!
Review of FatFace
Popped into Bishop stortford herts today.. lovley lovley staff
So friendly and welcoming.
Reply from FatFace
Good afternoon,
We are so pleased you had a great experience in one of our stores recently. We hope this continues!
Have a great day!
Take care, CT
Review of Simba Sleep
So far very pleased with it..
First night I really wasn't sure but as they state it gets better after a few nights
Review of Premium Credit
Review of Pond Planet
Quick delivery not the cheapest on price but needed in a hurry
Review of ProCook
Great service very professional..
Lovely lady whom went the extra mile to make sure we had everything we needed and we understood the product we were buying .
Review of Garden4less
Quick service received the next day!!
Smaller than expected!!
Should of ordered a large size as pump too powerful for the size of the filter!!
So having to adapt it never really saved money on ordering from the web !!
