So so bad ..taken 13 weeks for them to …
So so bad ..taken 13 weeks for them to get my parts ..3 appointments made by them only to not turn up or even phone you..
They book an appointment you double check they have the part!! Yes we have the next appointment always a week away..
Then they don't turn up!!!
16 minutes holding on the phone asking to speak to a manager of (hence nothing comes back to you ) you ask the mgr name to put the complaint in writing !! Nope cannot give a name
What wrong with this company!!
So many complaints on sites why has this company not been investigated!!
Reply from knowhow.com
KH1238
Hi, thanks for getting in touch on here. I'm sorry to hear of the length of time the repair has taken. Please accept my apologies for this. So that I can investigate this for you please can you email me at letusknow@KNOWHOW.com with your address, receipt details, repair refs and any agreement number that you might have with us.
Please inc the ref above for our records.
Thanks
Ian