United Kingdom
Review of hmv (UK)
Still haven't received parcel. Told despatched on 9th May( 2-5days for delivery) not even been received by Royal Mail. Have to wait 14 days from despatch before I can enquire about it.
Reply from hmv (UK)
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Review of ScS Sofas
Salesman Oliver was informative, knowledgeable but not pushy. Gave us options on payment , colours and controls on settee and chairs. Would give a 5 star rating but will wait until delivery ( will it be on date given ). Felt delivery charge was high , as given custom and paid cash , shall expect a great service for the price
Review of Hobbies
Reply from Hobbies
Hello,
Thank you for your kind review. We appreciate you taking the time to share your positive experience with our ordering and delivery process.
Kind regards,
Teri
Review of Lochs & Glens
Enjoyed the holiday overall, but will not be repeating the experience. Hotel was great but it needs to review the look of their staff. Front of house need to look smart and tidy, not in unironed crumpled uniforms and uncombed hair. Not all of them but it let down those that took care with their appearance. As for the food , I thought I was in a Care Home. Cheap, bland and unimaginative. Soup was tasteless and tasted the same whatever night it was served . No fresh vegetables ( frozen ) and the only fresh fruit was in a so called fruit salad ( apples/pears chopped up ) , not my idea of a fruit salad. Breakfast was no different basic and bland. Not a full breakfast just half of one. Drivers were good and areas we visited . Not what I expected .
Review of Menkind
Ordering was easy . (This was a pre-order) The product arrived earlier than expected,, much to my delight as it was a birthday present for my grandson . If it had arrived when first stated it would have been a belated present.
Review of Matalan
Easy to order and collect. Prefer to order on line as hate the new serve yourself tills. Thought when you shopped in store you were served by a human , not so . Completely lost the personal touch. Mostly shop elsewhere where at least you can interact with staff.
Review of Easylife
Cannot give a review when I have not received the products
Reply from Easylife
Good afternoon,
Thank you for your review.
We are sorry to hear that you are still awaiting an order.
Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife
Review of Ryobi Tools UK
From ordering to Delivery, I cannot fault anything. Very efficient.
Review of Scotts of Stow
This is a replacement parcel. Even this was delayed. Plus only part of the order as due to the loss of parcel and the delay in response from you, most of the order was out of stock.. Very disappointed.
Reply from Scotts of Stow
Thank you for your review.
I am sorry for the problems you experienced with this order.
Having checked, I can see that the email we received from you, we did respond the same day, unfortunately if any other emails got sent we did not receive them.
We appreciate your comments and will have this passed along to our relevant team.
I apologise for the disappointment caused.
Kind regards,
Chloe
Review of Gtech
Quick and efficient ordering and delivery. Item as described and works perfectly.
Review of Cotton Traders
Expected delivery a lot earlier as these were from the new book. But told had to wait three weeks then another few weeks. Lucky I wanted them as a Christmas Present not for my husband's Birthday. Have found that most things are not available or out of stock even if a anew catalogue.
Reply from Cotton Traders
Dear S Horsfall,
We are so sorry that the items you are trying to order are no longer available.
With catalogues being produced months in advance to meet printing deadlines, certain items may appear in catalogues which have since become out of stock. In addition, this is one of our busiest times of the year so the stock depletes very quickly due to so many customers placing orders via telephone, mail order and online.
Thank you for taking the time and trouble to contact us with your valuable feedback. All customer feedback is forwarded on and I am sure our buying department will look at all customer feedback with a view to increasing stock levels for more popular items in the future.
We do hope you are able to find an alternative and fully appreciate your frustration.
Kind regards,
Sam
Customer Support
Review of Evri
Delivery very quick and no problems. Polite and courteous delivery driver.
Review of Boomf
Lovely card the butterfly was perfect, the surprise on our great-grandaughters face when it flew out, was priceless.
Reply from Boomf
That's wonderful to hear! 🥰
Review of Pure Cremation
Easy and Stress Free from start to finish. Encountered no problems filling in the forms and the price was unbelievable. The Plan was exactly what we wanted and to have no hassle achieving this was an added bonus. Well Done Pure Cremation and Thankyou.
Reply from Pure Cremation
This review has made my day! Thank you :)
Review of Easylife
Ordering was easy as was payment, Kept informed on delivery dates as both items came on different days, Very pleased with both items , Would order from Easylife again.
Reply from Easylife
Good Morning,
Thank you for your review! Great to hear that you are enjoying your purchase!
All of us here at Easylife appreciate you taking the time out to share this feedback with us.
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!
Hope you order with us again soon.
Kind Regards,
Sinead
Review of ScS Sofas
delivery team and payment team was brilliant. It was the lack of communication from after ordering in store to three days before payment being asked for.
Reply from ScS Sofas
Good Morning,
Thank you for taking the time to leave a review. I do apologise that you are unhappy about the lack of communication between ordering and delivery. Following the sale we do always ensure you receive your order confirmation along with your terms and conditions. The terms include the full delivery process and advise when our team would next get in touch. We provide these details so our customers can gain a good idea on when to expect correspondence from the team. I am very sorry if you were disappointed by this .
I do hope you are pleased with your furniture in your home .
Many Thanks
Ace-SCS Social Media Team
Review of CeX/WeBuy - United Kingdom
Review of ScS Sofas
Buying a Sofa for our grand-daughter, who wasn't at all sure what she really wanted. The patience shown by the salesman was phenomenal as she umed and ahhed. Explanation of delivery times and care of the product was said in terms that could be understood. The whole experience especially with the Covid precautions in place was better than expected. Very efficient .
Review of Wayfair UK
From start to finish this was a very quick and efficient service.
