Expected delivery a lot earlier as…
Expected delivery a lot earlier as these were from the new book. But told had to wait three weeks then another few weeks. Lucky I wanted them as a Christmas Present not for my husband's Birthday. Have found that most things are not available or out of stock even if a anew catalogue.
Reply from Cotton Traders
Dear S Horsfall,
We are so sorry that the items you are trying to order are no longer available.
With catalogues being produced months in advance to meet printing deadlines, certain items may appear in catalogues which have since become out of stock. In addition, this is one of our busiest times of the year so the stock depletes very quickly due to so many customers placing orders via telephone, mail order and online.
Thank you for taking the time and trouble to contact us with your valuable feedback. All customer feedback is forwarded on and I am sure our buying department will look at all customer feedback with a view to increasing stock levels for more popular items in the future.
We do hope you are able to find an alternative and fully appreciate your frustration.
Kind regards,
Sam
Customer Support