Liz Dimmack

United Kingdom

Reviews

Review of Able Group


Rated 2 out of 5 stars

Efficient booking and prompt arrival…

Efficient booking and prompt arrival but quote of £450 + VAT to replace a simple shower? In the words of a famous tennis player - " You cannot be serious!" - we are pensioners!!! Disapponted.

January 21, 2025

Reply from Able Group

Dear Liz,

Thank you for taking the time to provide us with this review. I would like to apologise that your recent experience has not been satisfactory, and I can assure you your feedback helps us with quality control and continuous improvement.

Kind regards

Sue
Able Group

Review of Dormeo UK


Rated 4 out of 5 stars

Easy to order.

Easy to order, delivery when they say they will and great prices. Small problem which is up to the customer to sort - the topper tends to become dislodged when grtting out, especially if one is elderly. Has to be pushed back regulary even with a tightly fitting sheet. Perhaps Dormeo would consider some sort of anchoring to the existing mattress?? Otherwise very happy with my puchase.

August 25, 2025

Review of Acotisdiamonds


Rated 5 out of 5 stars

What I had always wanted.

I had always wanted a pair of silver teardrop earrings and over the years I couldn`t find exactly what I craved! I found Acotisdiamonds, scrolled through their amazing range of jewellery and eureka! the very pair. Excellent quality, beautifully crafted and just the right size drop. Fast delivery too very very pleased. Thank you Acotisdiamonds - I`ll be back, as the saying goes.!

August 28, 2025
Unprompted review

Reply from Acotisdiamonds

Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear that you had such a positive experience and that you’re happy with your purchase. Your support means a lot to us, and we look forward to welcoming you back to Acotis Diamonds again soon.

Review of Yodel by InPost


Rated 2 out of 5 stars

Parcel arrived open First bad experience with Yodeland sellotape had…

Parcel arrived open and sellotape had been pulled off.

March 10, 2025

Reply from Yodel by InPost

Hi Liz,
We sincerely apologise for the inconvenience caused by your parcel arriving open with the sellotape pulled off. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.

Review of NAC


Rated 5 out of 5 stars

Friendly

Friendly, efficient, punctual and left everything clean. I would highly recommend NAC.

August 22, 2024

Reply from NAC

Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back accordingly.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

NAC Customer Service Team.

Review of Yodel by InPost


Rated 5 out of 5 stars

Always ddelivered on time with accurate…

Always ddelivered on time with accurate updates. Drivers pleasant and helpful Would be happy to recommend.

April 27, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Cloudy2Clear Windows


Rated 5 out of 5 stars

Excellent communicaton and prompt…

Excellent communicaton and prompt arrival.
Darren and Paddy were friendly and respectful.
Windows expertly and quickly fitted - no fuss, no mess.
Price was very reasonable for the quality and service.
Would recommend Cloudy2Clear to anyone and will ise again!

April 16, 2024

Reply from Cloudy2Clear Windows

Thank you for your review.

Review of The Savile Row Company


Rated 5 out of 5 stars

Easy site to use to find what you want

Easy site to use to find what you want. Excellent quality and very prompt delivery. Will use again as I highly recommend The Savile Row Company.

November 22, 2023

Reply from The Savile Row Company

Your recommendation is appreciated. Thank you.

Review of APC Overnight


Rated 5 out of 5 stars

Amazingly timely and fast delivery

Amazingly timely and fast delivery - best I have ever known! Really, really pleased.

August 25, 2023
Unprompted review

Reply from APC Overnight

Hello,

Thank you for this positive review! we are pleased you are happy with the service we provided you.

Jemima
Customer.relations@apc-overnight.com

Review of Moonpig.com


Rated 4 out of 5 stars

Con or what???

Delighted with the range of exam congratulatory cards but do not like being conned. free exam congrats card????? Oh yes, if you sign up for other things which you may or may not use - £15.00 per month for what exactly??? THEN you get your free card, or £9.00 for something else to get you get your free card. Piffle!!!!!

August 24, 2023

Review of Timarco.com

Review of Yodel by InPost

Review of Evri

Review of Suttons


Rated 5 out of 5 stars

Great plants beautifully packed.

All 6 tomato plants arrived on time and in excellent condition - now growing robustly. thank you so much!

April 24, 2021

Reply from Suttons

Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is great quality and arrives as quickly as possible.

Review of Printerinks.com

Review of Emma Bridgewater


Rated 1 out of 5 stars

Online voucher fiasco.

I wanted to send £50 online voucher for Christmas. I could only send 5 X £10 vouchers, which were emailed to me. I could not get them sent directly to the recipient. When passed on to the recipient, they could open only one £10 voucher, so I had to copy and paste the other 4 and email them separately which completely spoiled the surprise. Very user unfriendly way of doing and I was very disappointed.

January 3, 2021

Reply from Emma Bridgewater

Good Morning Liz,

Thank you for taking the time to review our service. We are very sorry to hear of the disappointment with the online gift cards. Our customer experience is very important to us, so please rest assured that we will pass your comments forwards to the relevant departments regarding this.

Kind Regards
Emma Bridgewater Team

Review of Dream Doors Ltd


Rated 1 out of 5 stars

Don`t even entertain this business.

Having contacted thier Representative in the Loughborough store, he subsequently visited us to look at what we required. We requested a written quote following choosing what we wanted but were told that written quotes were not Company policy. He gave us a verbal quote and informed us that an operative would be round to measure up sometime soon, which would take about an hour to complete. He then told us that he would return to pick up half the money - we assumed that this would happen after the measuring had been done, NOT before, therefore firming up the original quote. We were mistaken. We received a telephone call from a lady in the office saying that he would be visiting at 8.30am the following day. We replied that this was not a suitable time for us and could he please come at 9.30 am on a different day, the 9th of October. On the appointed day he arrived at 8.30am and was most annoyed when we asked him to come at 9.30am as requested on the telephone.
He asked us to pay half the quote - we understood that he was here to measure up. Not so. Again we requested a written quote and he became heated and told us that ``of course the customer is always right``. We had given him my email address previously and were assured that, as he would be in the office that Sunday, that he would email the quote.
Nothing has arrived ( I have checked my spam folder and anywhere else it could have gone on my computer but - nothing. That was over a week ago, ( it is now the 20th October). We have had no communication from anyone at Dream Doors since then.
We were very disappointed with both his attitude and his service as your representative which, according to reviews, is normally excellent and do not seem worthy of your organisation.
Sadly for him, we have now commissioned another firm to renovate our kitchen and although they are more expensive, at least we have prices in writing and the measuring took 15 minutes (very efficient) and was executed within 3 days of initial contact, complete with paperwork and installation date.
I felt that it was appropriate to contact Dream Doors directly with this complaint rather than making it a public review but am still waiting a) for a response and b) a quote - the date being now 27th October 2020.
My advice - do what we did and go somewhere else for pleasant and efficient service.

October 27, 2020
Unprompted review

Reply from Dream Doors Ltd

Dear Ms Dimmack

Thank you for raising your concerns with us – we take customer comments such as this very seriously.

It is company policy to give customers written quotations and it seems that this did not happen on this occasion. We apologise that this is the case and we have taken this opportunity to reinforce our company wide operating practices and dedication to offering the highest customer service standards and transparency of pricing with our team in the Loughborough showroom.

Secondly, it seems there was some miscommunication regarding appointment times. Again we apologise for this and have taken this is an opportunity to remind our showroom owner of the need for strict diary management.

We’re sorry that our performance fell short of our usual high standards on this occasion.

Kind regards
Dream Doors marketing team

Review of iPicasso / Paint by numbers / Diamond painting


Rated 5 out of 5 stars

Excellent company to deal with.…

Excellent company to deal with when something goes wrong. My painting arrived badly broken in transit. I complained to iPicasso about this and very quickly received a replacement. Thanking them very much for their prompt handling of the situation by recommending iPicasso to anyone. The quality of their products is also excellent.

August 25, 2020
Unprompted review

Review of Go-Electrical


Rated 5 out of 5 stars

Excellent quality product and service.

Excellent quality Kitchenaid toaster at very good price. Delivered very quickly in spite of the Christmas rush. Will be returning in the future for more great service - thank you so much!

January 2, 2020
Unprompted review

Review of Evri