Dormeo UK  Reviews 42,945

Easy to order, delivery when they say they will and great prices. Small problem which is up to the customer to sort - the topper tends to become dislodged when grtting out, especially if one is elder... See more

The service, delivery & product are very good … however we were upset to see that the superking mattress topper was reduced 1 week after ordering it by 20 percent & we would have saved approximately... See more

Really pleased with my experience with the company. However, the mattress I purchased is a lot firmer than I expected from foam. I have a 60 day trial period so I am hoping the product will soften, if... See more

Great customer service. Sadly the mattress wasn't for me but they are very helpful with returning the item Would definitely recommend as quality is great. Keep an eye out for sales though as they ar... See more

Carlos was courteous, clear and knowledgeable, understood my concerns and responded to my queries fully and with patience. He also mentioned there were additional items I could buy at a discount - I d... See more

The product arrived, however, it came in a tatty, battered and torn brown cardboard box, NOT a proud Dormeo package, also it WAS NOT vacuum sealed. The package was polythene and sealed BUT NOT vacuum... See more

I wasn't able to complete my order online, which I prefer to giving my card details by phone. Clearly Dormeo recruit & train their sales staff to a high standard, as I asked Sam to have my thanks fo... See more

Quick delivery but courier didn't listen to our advise that we'd be away on holiday on the scheduled day for delivery. Although the item had been collected from Dormeo, the tracking number failed to... See more

We took advantage of the half price sell. Excellent sleeping instrument which supports your body towards creating the sleeping clouds that we all crave for. DORMEO did there thing, a must have item... See more

Absolutely brilliant mattress topper, makes out existing mattress feel like a posh hotel one! Best nights sleep in a long time x

Excellent service and delivery. Received my new mattress within 2 weeks of ordering it. My pain in my back and endless sleepless nights have gone. Would really recommend the Dormeo S Plus Mattress... See more

Was unable to buy product on line as there seemed to be a problem with the website. Eventually spoke to someone on the phone who was most helpful. Delivery was well handled and I was kept informed as... See more

We have have had an essential mattress and a matress topper. Both are great. Got medium to firm matress and my back has never felt more comfortable and sleep has improved. The topper is on our spare... See more

Having had a difficult time trying to pay via PayPal, I decided to order by phone, and after not too long a wait,the gentleman I spoke to was very helpful and I managed to place my order easily. Thank... See more

Purchased a mattress topper rather than buying a new mattress. We purchased it over the phone, the sales guy was very helpful and also was able to organise our delivery when we got back from holiday.... See more

I've seen adverts on TV about Dormeo in 5 years ive had Sealy slumberdown and more different makes of matress I went to a friend who had a Dormeo and was impressed with a lot of thinking about it... See more

Rang to bye a mattress, the representative who spoke to us was very knowledgeable and helpful. Asked what we required and explained the different options, when he'd finished we actually bought a diffe... See more

Ordering was straightforward made simple and assured by paying with PayPal . My double Mattress arrived within days well tracked at that cellophane wrapped inside a box . It was so well wrapped I took... See more

Great product, really comfortable, my wife says it is like a pillow for the whole bed, very pleased, shame about the delay on the delivery, not the fault of Dormeo but worth the wait for the comfort

Unfortunately the mattress isn't suitable for my husband and he hasn't slept properly since we started sleeping on it. I have emailed dormeo three times and so far haven't had a reply other than looki... See more

The product has improved my sleep and I am not waking up aching from an uncomfortable mattress. It arrived within the stated time period and the delivery driver called to confirm the drop off details.... See more

We’re still in early days of trying out the topper. I have had spinal surgery and my husband has a prosthetic leg / amputation. A comfortable mattress and good nights sleep is important for us both... See more

Great mattress & pillow . They have helped my husband rest from constant pain after an accident. Service and delivery perfect . This is the third time I’ve provided a positive review so I would a... See more

Wonderful mattress ( octasmart). Woke this morning without any back pain, no heating up during the night or having to throw my legs out of bed. So far, it's great! Plus, customer service have been ver... See more

Bought for a friend, I've had my dormeo for 5 years and absolutely love it,best sleeping experience ever, my friend loves hers she's over the moon. Delivery was spot on and communications was 5 stars... See more

Dormeo are a great company, making going to bed a very pleasurable experience, no aches or pains when you wake up. The customer service help, the mattress, the purchase, the delivery and guarantee a... See more

Very easy to order and also quick response and delivery Mattresses are as advertised and even better in person I bought this for my uncle and he has struggled to sleep since his major surgery now... See more

On their advert they have glasses of wine on the Dormeo mattress and have a person jump on the END of the bed and is no spillage however on the same experiment with a standard mattress they jump in t... See more

Very good service, was kept well informed about delivery and the delivery person was very polite and kindly offered to help lift it into the house. The mattress topper is also comfy.

Very good sale price at the time of ordering, and delivery was speedy. The Dormeo Topper does make my old mattress much more comfortable.

Easy to order. Used a discount code for a small saving Arrived within 2 weeks. Kept upto date with order progress. Mattress as good as expected

Very prompt service.lt would be helpful if the doorbell was rung and parcel handed to the recipient. Instead of being left in the ground floor hall inside the front door for someone else to find.

I purchased the mattress to replace my old one which had worn out. I was delighted with my first one so decided to replace with another of the same and now have a peaceful sleep again. Would recomme... See more

On my old mattress i was waking every morning with terrible back pain i suffer from arthritis and sciatica I slept onn it for 2 nights and found i didn't wake through the night Im glad I purchase... See more

Bought this mattress to replace one that had seen better days for our spare room, it looks and feels okay, but only time will tell if it's as good as Dormeo claim it is.

A one star review for the delivery time and the delivery company they use DXexpress, who are shocking. Also there is no way I should have to chase the courier myself, legally Dormeo should be doing t... See more

Delivered on the 22nd Sept in the time frame quoted. The product seems to be of good quality but as I've only had it 2 weeks I can't comment on the longevity of the product. But it is very comfortabl... See more

Nice and comfy, reasonably soft which is what I wanted, the only thing is I would have liked it to held in place with straps or similar because it tends to move around

After buying a mattress for my brother, which is a Dormeo, I decided to get one for myself. im glad I did, very comfortable, even the cushion

Mattres was left right next to front door. ( Not safe pleace) next to busy street. I am lucky it havent been stolen. Whem I checked delivery status, saying singed by me. Never seen driver or sing any... See more

I was helped by a human so good rather than Ai and the choice she made for me was spot on and I am now enjoying good sleep nights

delivery was on time i am pleased with my Dormeo mattress topper it is so comfortable

Ordered a new mattress, it’s great only let down was communication for delivery, then the delivery service sends u a txt saying its out next day anytime from 8-6, surely they could give more warning a... See more

The delivery date was not when you first said. but the topper mattress is simply perfect and just what you said about it.

Wow I never thought I could melt into this beautiful Dormeo mattress topper. I had a good night sleep. Plus the pillow seemed to help my neck pain. Thank you 😊

Easy to order, delivery arrived when stated which was very good. Topper has made bed more comfortable for us. It was a good price too.

My wife like the matress. In my humble opinion, I can honestly say that the matress hold body heat. Otherwise, it's hot. It has a very strong smell.

I thought the pillows that I ordered said they would be firm as stated but not a bit of firmness at all.

After being unable to purchase online,I was glad to be greeted by Adam at customer services and continue my purchase by telephone,thankyou Adam!

Easy order process, despatched within 7 days - just followed the instructions and HEY PRESTO!! We are both enjoying our improved sleep too.