Victoria

Dear Victoria,

Thank you for taking out the time and writing us such a lovely review.

We love to hear this! Hope your D&D's treat you well and give some pleasure to your leisure! We are working hard to introduce more colours so keep your eyes peeled.

Happy Lounging!

Take care,
The D&D Team x

Hello,

We are incredibly grateful that you took the time to leave us a 5-star review. Thank you for shopping with us!

Have a nice day.

Customer Service Team
Global blue

Dear Victoria,

Initially, we would like to extend our heartfelt gratitude for the time you dedicated to submitting your review. We greatly appreciate your feedback.

We apologize for any inconvenience this situation may have caused.

In accordance with our return policy, a return shipping fee of $35 per item applies. Additionally, please note that duties and taxes are non-refundable, as these charges are collected by Customs.

We have also reached out to you via email regarding this matter. Kindly check your inbox and respond at your earliest convenience.

We are here to help and ensure your satisfaction.

Thank you for your understanding and cooperation.

Best regards,
Jennie

Hello Victoria,

Thank you for your candid feedback about our night cord. We’re pleased to hear that you love the product, but we’re sorry to learn about the issues you’ve experienced with its durability, particularly that they stop charging after approximately two years.

We strive for all our products to offer lasting value, and your insights are crucial for helping us improve. If you haven't already, please consider taking advantage of our warranty service, which may help with replacements for cords that stop functioning prematurely.

We appreciate your feedback as it is invaluable in our efforts to enhance product quality and customer satisfaction.

Hi Victoria,

Thank you for your review! We're delighted to hear that you find our tights well worth the money. Your feedback about wanting them in the nude is valuable to us, and we'll certainly pass it along to our product development team for consideration. We're always looking for ways to expand our offerings to meet our customers' needs.

If you have any further suggestions or questions, please feel free to reach out. Thanks again for choosing us!

Hi Victoria, Thank you for your review! We're so glad you love your tights. Please don’t hesitate to reach out if you ever need assistance.

Hello Victoria! Thank you so much for the positive review. We are glad to hear that you enjoyed the cake. We look forward to your next order! Many thanks! - JE

Dear Victoria,

Thank you for your kind words and support for our business.

Feedback like yours keep us optimistic about what we do and the service we try our best to provide.

We hope you are happy with your purchase and will be looking forward to serving you again in the future.

In the meantime, don't forget to subscribe to our newsletter and follow our Instagram @baltinilive for further information and sales update!

Have a great day!

Best regards,
Maria

Hi, Thank you so much for taking the time to leave an excellent rating! 😍

Dear Victoria Michaelis,

Thank you for your feedback.
We apologize for the inconvenience this may have caused you. We have just sent you an email, could you kindly get back to us there?

Best regards,
Emma