Paul Andrews

Steven is very attentive with our enquiries and order. He would suggest remnant if it's available which save us some money! Very responsive. Great service!! Reasonable price compare to other shops. Highly recommended, can't ask for more.

Bruce was very communicative, my sofa was delivered on time. I would definitely recommend Good_Fellas!

It's easy to book. I can find some good deals compare to other sites. Trustworthy. I definitely recommend it!!

I bought the fitted bed sheets. Good quality, they are very soft! Well recommended!

Good service! Fast delivery. I bought the wrong size, they let me return it though I had to pay for the return shipping cost, they let me exchange it with the correct size and paid the difference.

It didn't take long on the phone to go through to the customer service! I explained to Kieran Coyle, the customer service officer the reason why I didn't pay on time. He agreed to remove the late payment charges, take payment of outstanding amount and helped set the direct debit. All done very quickly!!

I moved to an office in September 2020 and moved out October 2022. When I moved in, the letting agent told us the energy supplier was British Gas. I called BG and they told me it wasn't them. They asked if I wanted to have them as the supplier but they can't find the current provider in order to switch. At the time, I thought, normally when you moved to a new property, energy supplier will send you a bill! But the bill never arrived. We got contacted by the letting agent after I moved over 15 months later that Edf sent the landlady a bill. Edf started bombarding me a bill of £2258. That works out over £95/ month. They charged night rate 80p-90p/day and day rate 180p-250p/ day! I have a shop and we only pay 14.33p/ KWh and standing charge 22.11p/day back in 2020 and in September 2022 We were paying 18.73p/ KWh and 42.67p/ day standing charge. That shows how expensive Edf charged and I didn't signed up for it!

After I complained, numbers of un-replied emails and hours of phone calls, I finally got to speak to the manager and the recovery team. They insisted me to pay the bill despite knowing that according to Ofgem, energy providers can only back bills up to 12 months. It's not that I don't want to pay, but the rates they gave me is ridiculously high! First, I didn't sign up for these rates. I asked if Edf can at least give me a right to choose a better rates now. They say NO. That was the standard rate during that time and there was only one rate available to choose! Second, it was Edf fault not to send out bills earlier. If they sent it earlier, I had the choice to choose to switch to different rate/ provider. I feel like being force to buy something without any right to choose! It's awful company! Totally rip off! I feel like being robbed! Where's my right to choose?

It didn't take long to get through Bionic on the phone and customer service was friendly, informative and understanding.

We have been with MTH for almost 10 years. They are brilliant, always helpful and informative. They are not one of those greedy companies. If you need help technically, you can also get through the phone without waiting for long and don't need to go through talking to machine. Thank you MTH for good service!

I had a credit balance, made a call and it went through straight away, made the payment over the phone and job done! Amazing, very rarely can get things done so efficiently these days!

All done smoothly from booking to delivery.

Quick responses and efficient. No hassle. Delivery arrived as expected at the time frame given.

I needed a car insurance urgently. I got quote via a compare site. It was very easy to take up the insurance and time efficient.

Easy to use and get quotes quicky! Ever so easy:)

I bought a under counter fridge freezer, it looks good and value for the money. But as I opened it, it was dented! I contacted the customer service, they told me they can't send a new one as it wasn't reported within 48 hours.

It's always easy to get through the phone and issues are normally solved right away. Customer service are friendly, patient and very helpful. And that's why we have been with Monkey Tree for almost 10 years!

I message Talk Talk about the service I saw on their website and got a call back from their sales team Hasanaat Ahmed. He was super helpful and friendly. Thank you Hasanaat for your help!

Robert Young at Castle Water was very patient and explain clearly about my bill. It was such a great help ! Thank you...