Nigel Rendell

All very good. Thank you

Delivery arrived on time and the new fridge was installed quickly and efficiently. Helpful and polite service from the delivery team. Thank you.

I ordered several door kick plates. They were very reasonably priced and arrived a few days later. Very good service and highly recommended. Thank you.

Very good and speedy service. Thank you

Very good and speedy delivery. Thank you

A terrible experience with extremely slow, unhelpful and poor customer service. I ordered a padel racket on 9 April, costing £61 incl postage. This failed to be delivered. I was informed that the parcel had been incorrectly addressed. I contacted Smashinn by email to verify my address and get it resent. I was told: this is not possible. Instead I would have to wait for the racket to be returned to Smashinn and for it to be 'processed'. This took weeks and weeks. I contacted Smashinn by email numerous times - the company appears to have no telephone number. A variety of people responded. They offered no more than 'standard' generic messages, a link to the Q&A section of their website (which didn't help) and were generally unhelpful and unconcerned. I kept badgering them for weeks. Finally, after at least a dozen emails, I received a refund on 24 May, nearly 7 weeks after I'd placed my order. No apologies what so ever and no compensation given they'd held on to my money for so long. I would avoid this company like the plague. Their customer service is the lowest of the low.

All good. Helpful advice and a good value for money policy. Thank you.

Very fast and efficient service. Thank you to Mobile Phone Insurance Direct and particularly to Susan who responded to my emails quickly and helpfully. Much appreciated.

All good, as always

Very good service. Fast and convenient

Good and reliable service. Thank you

Helpful staff who was able to deal with my querry quickly and efficiently

Great service, as always

Very helpful and professional service. Thank you Jack Cook for explaining everything relating to medical insurance so clearly. Much appreciated

Easy to order, efficient service, honest and reasonable pricing. Thank you. Recommended

Jeans arrived on time. Just what I ordered and at a very good price. 5•