Jenny Young

It took a long time to actually do the transfer and it was extremely difficult to contact anyone or to find a phone number. When I spoke to someone on the line for Vulnerable customers they were helpful. I think you need to appreciate older people may find these online chats difficult (I am 80). My phone was locked for two days which I found a bit stressful. The 2nd time I spoke to a youg lady at Id she explained that I needed to contact my previous provider to unlock the phone. I did this and all ok now but I would have thought this should have been resolved at your end at the time of transfer or explained to me earlier,Once the phone was unlocked and working again, all is fine. Thank you

Good websit but needed my fitters help to decide which extras were required

The person I spoke to was polite and helpful in asking me various questions about my personal financial situation. He explained this was required in order for him to understand what advice I needed and to arrange an appointment

I was kept well informed as to where the parcel was and when it would arrive.

I found it difficult to book online for what I wanted to do. Spoke to Deborah on the phone who was extremely helpful

As always, the top I bought was really pretty. Good quality, excellent finish and a good fit.

The parcel was in good condition and delivered by a polite man who rang the bell to ensure I was at home

Parcel delivered on time and driver made sure it was delivered in person

The young man I spoke to was very helpful and polite. The whole process was quite easy, everything was explained clearly

I was impressed with how easy it was to order on your website, The new Hoover is as advertised ie very light and good performance

I ordered the oven thermometer to check on the temperature of my Gas oven. I had thought it wasn't reaching the correct temperature. The thermometer was very easy to order online and came when stated. Works very well and proved I was right about the oven temperature not being correct.

I had an email to say that we could download the App as a member of the Gourmet Society. I replied to request an actual card as neither my Husband or I would download this on our phones.
Georgina replied to say that she would organise this for me and then let me know that the cards were in the post. I appreciated her help and understanding that not everyone can or wants to do this digitally

Very good service. Phoned order through chap I spoke was polite & helpful. All very easy & made a pleasant change to having to order everything on line. Order arrived in good time & was of good quality.

The hand exercise ball is as described on the website and will be very useful for my husband following hand surgery.
There was a problem with delivery from Hermes as the address was correct but not clearly visible on the packaging

I was astonished at how quickly the dehumidifier was delivered - the very next day. I was also sent a text to let me know when it would be delivered. The Meaco dehumidifier is as described and working well. Thank you

All goods arrived in good time and were in good condition

Excellent service - ordered online one evening and arrive next morning. Product is as ever of G tech and excellent product.

Ordered bulbs online which came quite quickly and seem to be ok. Only thing I would say is that it would be good to know the full price including VAT and postage before entering credit card details.

Definitely 5 stars for G Tech. Easy to use online ordering service. Delivery was amazingly quick with information as to when the air Ram would be delivered. I would not hesitate to recommend them