john

I failed to operate two of the six charge points in Haydock Park because they were faulty. I was in a rush and needed to get the charge started before going into a conference, so I downloaded some App as instructed and that required my bank details which I didn't have. The third charger did take my card from my Phone and took £40.00 before starting. When I returned, the car had taken a charge for the cost of £10.25. The whole thing was time consuming and confusing

All the technology is spot on. No problems there. I also like the carbon-saving objectives but that is somewhat a double-edged sword as I live in a remoter rural area and cannot always get out to collect the Parcel. I was incentivised to save on the postage so opted to collect from our nearest point which is not a place I would normally pass or go to

It's an efficient and cost effective dishwasher. It's flexible loading systems area most useful and easy to use. The trays give a big load capacity. I would like a simpler guide to the programming. Other than that, first rate

On time, prompt and polite. What more could I ask?

I had excellent dealings with Ian Wilstead and I was probably a difficult customer as I was starting from ground zero asd far as greenhouses are concerned. Ian was most communicative via the chat and email..and later by phone. I changed my mind, dithered and worried. However, Ian sorted me out with an Elite Titan and then got me outstanding people to come and erect it in a day. Thanks Greenhouse Stores

Millie was great and quickly solved the tariff change problems encountered by the previous Octopus Team Member who informed me that I had to wait six weeks before the change could be enacted. Well done Millie

The assessors were interested to listen and respond quickly, whether to reach a settlement or move it to another stage. Polite and efficient always

Once the local engineers scheduled my fibre to the property project, everything happened effectively and quickly.it was a complex job and I appreciated the good communications with us. This review applies to a period in December 2024

Excellent relevant comms, wide selection of offers and easy transactions.

I was an early adopter of this innovative bank and have never reretted the decision to move my banking from a more trditional one, back in 1990. Customer Services and Security measures are brilliant, up to yet. Regular comms via email are always informative about latest scams. The App has improved over the years and now I rarely use the website.

A few days ago I asked for a settlement figure and today received a bot email asking me to follow a link to pay off my agreement. The link led nowhere and so I logged onto the website and there is no way to find out how to make my final payment. There is no customer services email, no telephone numbers, just a dysfunctional website and automated system.

The trees arrived when expected and were in very good shape. Well packaged, although very tall, in a wet compost and ready to drop into place.

I complained about the short lifespan of the medication for which I paid a lot of money. It was inappropriate for my age and the response acknowledged the rationale but was defensive rather than accepting

Liam was my contact and he had excellent communication skills and sought out the best deal for me. Installation was somewhat delayed but went very well. A good experience for me as a virgin EV purchaser

Tracking availability was non existent. No window of delivery was given. One day's notice was given when I HAD to be in to receive the item. This was impossible and I had to go to great lengths to arrange a signatory. Very poor comms and inadequate notice

I bought a second hand electric car and traded in my diesel Sportage. Everything was done online and good IT systems, supported by outstanding Customer support and service made it go smoothly. The Click and Collect facility really worked for me and I would highly recommend the process

Easy to find the part I needed and very quick postage after purchase

The speed with which we received the appliance was better than A..z..n P. I was incredibly impressed. The product was well-packed and great value. Thanks all

Outstanding and as good as it gets! I have been highly critical of DPD in the past and here I am now praising them! Well done for getting things right

I like the "no negotiation" quote as it assures me that I have the best deal. You are actively encouraged to try and beat the quote from QMH and if you do that's fine