MJ

Mr John Barrett

United Kingdom

Reviews

Review of Discountedstamps.co.uk

Review of Discountedstamps.co.uk

Review of Superlec Direct


Rated 5 out of 5 stars

Excellent Service

The website was easy to use, the price was very competitive and the delivery price was very reasonable.
The order also arrived very fast.
No problems here!

January 23, 2025

Reply from Superlec Direct

Hello, we appreciate you taking the time to leave such a positive review! We’re glad to have met your needs and will continue to work hard to ensure every experience is just as excellent. Thanks, Superlec Direct.

Review of Audi


Rated 1 out of 5 stars

Audi Coulsdon - A non starter....

Visited Audi Coulsdon with a view to possibly buying an Audi A4. When I eventually entered the showroom (difficult to park) there was nobody to greet me,but I did get acknowledged after about five minutes by a receptionist who appeared to be more engrossed with her P.C. rather than talk to me. She took my name asked about my enquiry and advised me that all sales staff were based upstairs even though the showroom is on the ground floor - bizarre? Whilst I was waiting there was a couple of staff members who walked up and down the stairs, but nobody thought of acknowledging me- I appeared to be an interruption of their work day!
Anyway, I waited five minutes for a salesperson to appear but they didn't, so I gave up and left.
This is the first time I have visited this dealership and I was left with the distinct impression that they weren't interested in selling cars.
I will try another dealer to see whether they may be more interested in selling me a car........

December 3, 2024
Unprompted review

Review of UK Car Discount


Rated 5 out of 5 stars

It was a perfect buying experience- everything…

It was a perfect experience- everything was right.
We ordered the car, we gave a £1000 deposit, we were quoted a delivery time and the car was delivered within the time scale. We paid for the car after delivery and all in all the sales process was just perfect. The guys I spoke with were very customer orientated and were excellent to deal with.
I recommend this company to buy cars from and when the time comes I will have no hesitation in buying from them again. We have bought new cars in the past and this company was the best buying experience we have ever received in terms of competitive pricing, realistic lead times and outstanding customer service.

October 4, 2024
Unprompted review

Review of Discountedstamps.co.uk

Review of PAVERS


Rated 1 out of 5 stars

Customer Service skills sadly lacking.......

Purchased a pair of Skechers trainers in March 2024 and had an issue with the uppers prematurely wearing.
I dealt with the Assistant Manager at the Polhill Garden Centre Branch at Sevenoaks.
She advised she was unable to assist due to 'wear and tear,and judged my complaint by examining the soles of the shoes, when the issue was with the uppers!
I then contacted their customer service department on 0344 8440809 who advised they weren't able to help as a decision had been made at branch level- in view of this I am not sure the purpose of the customer service department?
I then contacted Skechers direct who after examining the shoes issued an immediate credit to purchase a replacement pair from their website, which I have done.
I shall deal with Skechers direct in future as they have the necessary customer handling skills and product knowledge to keep customers happy.Needless to say I will not be using Pavers in the future.

August 3, 2024
Unprompted review

Reply from PAVERS

Thank you for taking the time to share your experience, and I'm genuinely sorry to hear about the issues you faced with your Skechers trainers. It's clear that we fell short in addressing your concerns properly, and I apologise for any frustration this caused.

While our team at the Polhill Garden Centre Branch followed our standard procedures, I understand that your issue with the uppers was not given the attention it deserved.

Your feedback is invaluable, and I will be passing it on to both the branch and our customer service team to ensure we improve in handling similar situations in the future.

I'm glad to hear that Skechers was able to resolve the issue for you directly, but I regret that we were not able to assist you to your satisfaction.

We strive to provide excellent customer service, and it’s disappointing to know that we didn’t meet your expectations this time.

If there’s anything more we can do to make things right, please don’t hesitate to reach out. We hope you might give us another chance in the future.

Kind regards, Annmarie

Review of DPD UK

Review of Incontinence Supermarket


Rated 5 out of 5 stars

Excellent and reliable service!

Easy to order on line,very competitively priced (VAT free if you are eligible) and very fast delivery.
If you have occasion to speak with the sales team they are very helpful too.
I am really impressed with this company.

March 11, 2024

Reply from Incontinence Supermarket

Thank you for your lovely words and leaving us a glowing review.
We are so pleased that our friendly customer service team was on hand to help you and guide you through your order. We do pride ourselves in our 5* standard of service and we are so happy that this reflects in your review, we will let our customer service team know how pleased you have been.

Review of DPD UK

Review of Evri


Rated 1 out of 5 stars

Left it on the steps by the garage-no…

Left it on the steps by the garage-no attempt to leave in the porch.
Still much improvement needed.
Its pointless changing the name of the company, you need to work on changing the culture of the organization.

February 28, 2024

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Discountedstamps.co.uk

Review of eSpares.co.uk

Review of eSpares.co.uk

Review of Miele Great Britain

Review of Incontinence Supermarket


Rated 5 out of 5 stars

Excellent pricing and service here and…

Excellent pricing and service here and a very informative website.
Very fast delivery too!
Recommended.

July 27, 2023

Reply from Incontinence Supermarket

Thank you for leaving us your 5* review.
We are pleased to know you found our website easy and efficient to navigate. Our online team work hard to maintain our website so that it is easy for our customers to use, and we will be sure to give them the lovely feedback.

Review of Miele Great Britain

Review of Raff Electrical