Lisa the advisor was really helpful and considerate. She was sympathetic to my needs and helped me along the way with everything. She answered all my questions that I had and was super helpful.
September 9, 2025
Unprompted review
Reply from Minster Law
Hi Ruth, Thank you so much for taking the time to leave the review for us and especially for your lovely comments about Lisa. We'll make sure Lisa has sight of this as we know how much this will mean to her. Thanks again.
I ordered a mamas and papas chair for my friend, the price was the best I had seen, and I got another 10% off. The item also came with free delivery and I received it the next day. I would definitely recommend Winstanley's Pramworld again. It was great value and great service
September 2, 2025
Reply from Winstanleys Pramworld
Good Morning
We're happy to hear that you had such a positive experience! It's great to know you found the best price and appreciated the free, next-day delivery. Thank you for recommending us!
Booked a trip to budapest via tryp.com everything was really smooth and a great experience. The hotel suggested was in an excellent location for our stay, and the price was great.
Ordered items and was advised at each stage of the process when they would arrive. For example when it had been dispatched, then when it cleared customs as shipping to UK and then when it was out for delivery. Item arrived quickly and were packaged really well and I also saved money as it should have been £32.00 but it was £24.00. Would definitely recommend my origins, have used them previously and will use them again.
I ordered the jaspre skirt in chocolate and the chocolate coloured shirt, I ordered them on next day (24)delivery and paid £9.95 p&p however the clothes didnt arrive until 3 days later. I raised a query with their customer service and requested a refund of the additional postage that I paid and was told my order was on its way. When the items arrived, I was really happy with the quality of the clothes, but unfortunately the skirt was way too long. I think it would be helpful if they included more items in the petite range as the skirt that was calf length on the model was touching the floor on me. I was disappointed that they didn't fit and unfortunately I had to return my items. I was then notified by email that it would take 5 to 7 days to process my return and a refund would follow within 5 to 7 days after that. I think this is too long to process a return when other stores do it much quicker. Although, if there was more items included in the petite range I would shop here again as the quality of the clothes I ordered was lovely.
June 20, 2024
Reply from Never Fully Dressed
Hi Ruth,
Thank you for leaving us this feedback, it really helps us to improve!! I am really sorry to hear about your delay with your pieces and the refund time frame. During busier times, our warehouse is a little delayed on processing returns, so we really appreciate your patience with this,
In regards to our petite range, we are really trying to extend this offering as we know how great it is for people, so they don't have to get things taken up! We just filmed a video about the petite offering in our plisse collection so stay posted!
The application process was easy, my items were delivered on time. The engineer Adam arrived on time and worked all day. He explained the new system, and he tested it to ensure it was working efficiently and that everything was as it should be.
The boiler is so quiet, I had to check it was on! My heating now works as does my showers and underfloor heating, and i am hoping that having a more efficient system, we will save some money on our energy bills in the future
March 20, 2024
Unprompted review
Reply from Heatable
Good afternoon Ruth,
Thank you for the 5* review.
I'm happy to see the application process was easy and that your engineer Adam Kerslake kept you updated on every step of the installation.
I will make sure to pass this great feedback over to him.
I ordered a mamas & papas chair for my grandson and it arrived the next day. Delivery was included in the price and the chair was cheaper than any where else. I would definitely recommend this shop for value, quality products and excellent delivery.
Bought the Lizzie 3+2 seater sofas and the footrest, the sofa is so comfortable. I wanted to amend the standard order, we chose a different fabric for scatter cushions and footrest and this was updated for our order.Nothing was too much, the customer service was excellent, the delivery was arranged on time and the men delivered the sofas with care and respected my home and then took away all packaging. I would definitely recommend to a friend, in fact I am bringing my mum and dad along to the showroom to help them find a new sofa of their own.
Really great delivery , advised when dispatched and delivered earlier than expected. As we were out I was able to use the feature to ask for it to be posted to a neighbour. Parcel was waiting for me when I got home.
December 23, 2021
Reply from Flannels
Hi Ruth,
Thank you for taking your time to leave this positive review!
I am happy to know that you are pleased with our fast delivery service.
We would be delighted to see you use our services in the future.
If you have any further questions, feel free to contact us.
Received my handles in the dedicated time frame as stated on my order, it was well packaged and the handles look beautiful. I would definitely recommend
We really enjoyed staying here, the staff were so friendly and helpful. Especially Alexandra from reception, who advised us where to go and how to navigate the city. We would recommend this hotel but the only downside was the pillows on the bed they were not great. But all in all a lovely stay
February 5, 2020
Unprompted review
Reply from XO HOTELS AMSTERDAM
Dear Ruth,
Thank you for taking the time to write a review about your recent visit at XO Hotels.
It is our passion to provide all our guests with an unforgettable experience and therefore service is our top priority. I am pleased to learn that we have succeeded during your stay.
Hopefully we will welcome you back soon at XO Hotels. If we do get the opportunity to welcome you again, make sure you book via www.xohotels.com for the best prices and extra discounts!
I have applied to Hastings, believing it to be a reputable company which is why I decided to go with their cover believing it to ne value for money, however I had no certificate of insurance through, the documents emailed appear to be inadequate and when u asked about business cover which is usually standard with other insurance companies, I was told I would be charged an additional £78. I am now lookin at cancelling my policy and transferring to an alternative supplier who offer more cover at s lower price!
July 12, 2014
Unprompted review
Reply from Hastings Direct
Hi Ruth,
Many thanks for your review and honest opinion, it is very welcome. When e-Docs is selected for your document delivery method, we found that some email clients sort it into the Junk Folder. Please have a look and see if the link we sent to download the full document pack is there? Also, business cover is a little extra and we request online when filling out the quote you specify if you need it so we can build it into the price naturally. This enables you to get a more accurate reflection of the overall price for comparison. If you email me at help@hastingsdirect.com I can help with the documents issue if you still require anything resent.