I was really worried about my key but they were so helpful reassuring notifying me of each step like that they'd received it from me and that the new key 'yes new key' would be with me the next day an... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Information provided by various external sources
The UK's Leading supplier of Keys and Locks for Office Furniture
Contact info
Unit 3, Fulmar Way, SS118YW, Wickford, United Kingdom
- 01268562562
- sales@fastkeys.co.uk
- www.fastkeys.co.uk
Replied to 80% of negative reviews
Typically replies within 1 week
Odered a month ago and paid via paypal
Odered a month ago and paid via paypal, have never received anything. They are not answering emails either.
Edit: Two mistakes lead to this error. First the IT system of fastkeys which does not check if shipping addresses are updated via paypal checkout. Second my contact Email did not get through, most likely because I use my own .cc domain. I can't really judge their products, but the customer service is great, once the contact works. As their website / ordering system could be better, it's only 4 stars. (I didn't receive any order cancellation, even though in their system the delivery address was set to germany. This should be fixed so that orders get cancelled automatically and customers don't wait for a delivery which will never happen)

Reply from Fast Key Services Ltd
Ordered 2keys on the 27th September and…
Ordered 2keys on the 27th September and have had no communication since

Reply from Fast Key Services Ltd
Very knowledgeable company
great service and completely satisfied…
great service and completely satisfied with the product supplied
Response time is quick
Response time via email is always quick and the staff are very knowledgeable.
Really fast delivery of keys
Really fast delivery of keys. Ordered Wednesday afternoon and had them by lunchtime on Thursday!
I was really worried about my key but…
I was really worried about my key but they were so helpful reassuring notifying me of each step like that they'd received it from me and that the new key 'yes new key' would be with me the next day and it was, I'm so please with the service more than happy to recommend, and not too expensive either. Thanks fast keys.
Called for some technical advice
Called for some technical advice, found stock that I needed and was dispatched the same day at a fair price.
Great service and quick delivery of our…
Great service and quick delivery of our van key. We did encounter a slight problem with the key but this was promptly and efficiently sorted out . With super fast delivery again ! Would definitely recommend and use again hence 5* review
Amazing Company
I couldn’t recommend this company enough.
Marc from FastKeys was incredible at turning 60+ keys around at 3pm for next day delivery on a Saturday.
Really good service, staff are so friendly and really helpful.
Brilliant from start to finish
Brilliant from start to finish! Website easy to navigate, enquiry answered quickly, a couple of further telephone calls from me both professional and friendly. Popped in today (just walked in) to get two new remote car keys (competitive pricing) to be told they could be repaired. Walked in with one knackered remote and a key only spare. Walked out with two shiny repaired remote keys with new batteries - and all for £90!!! Mega impressed! Thank you do much.
An honest and trustworthy company.
i phoned Fast Key explaining my predicament with a front door lock. A chap said he'd get someone to phone me back within 10 mins. Someone did phone back, which is always wonderful because half the people who say they'll ring you back, never do. A guy promised to be with me at a certain time and he was bang on time. He was cheerful, polite and i felt he was trustworthy and honest. Unlike another company who had changed my lock the day before and completely ripped me off. Why didn't I know about Fast Key then. I highly recommend this company and I will not be using anyone else in the future.
Easy to order and Quick Delivery as…
Easy to order and Quick Delivery as usual spot on
Excellent fast service from the Team at…
Excellent fast service from the Team at Fast Keys ! Very help staff :)
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