Purchased a bow that fell to bits when…
Purchased a bow that fell to bits when I drew the string back , contacted seller and they told me to buy a new bow and once I received it they would refund me , not happening , so I contacted Amazon and was told a A to Z claim wad started and I would receive refund within 7 days , that didn't happen so I contacted them again to be told my claim has been escalated and I would have refund within 72hrs , you guessed it , that didn't happen either , so contacted them again , 2hr 34mins and multiple customer services peoole just disappearing and new ones taking over the chat and everyone telling me the same scripted garbage and that my claim was still being looked at till I get to second last one who told me there had been NO A to Z Claim opened for this so , and fortunately and I advise everyone to do this ,I went through all the chats that I had screen recorded and screenshot everyone that lied to me about my claim being open and still being looked at . Lies , lies and more lies is all you get from Amazon and they take your money to rub salt in . The second last person who tolde there was no claim open said , and I quote , " there is no reason for me to lie , regarding opening my A to Z claim " where I replied " There was no reason for her colleagues to lie either BUT THEY DID " So seems the only qualification to work for them is , you would think the english language would be the top one but it isn't , the ability to lie for them , and you don't have to be a good liar either just be able to tell the lie , that is all that is required
Will I receive an apology for being deliberately lied to ? NOT a chance , Will the multiple lying customer services people be forced to apologise or even be reprimanded ? NOT a chance , they will probably be fast tracked to a higher job for their ability to lie for this very unlevel company . Unlevel = Crooked.
November 3, 2024
Unprompted review