Utter shambles of a company
Utter shambles of a courier service , tracking stated that estimated delivery was Tuesday 13th Feb 2024 , never turned up , this is now Wednesday 14th Feb 2024 and tracking still stated delivery Tuesday 13th Feb 2024 , I have sent 2 messages to them through the app and no reply so now I'm wondering what will arrive first my order or my reply , the excitement is building .
Reply from DHL Express UK
Dear Jackeyboy Bond,
Thank you for taking the time to leave a review.
I'd like to apologise for the complications which have occurred up to this point and even more so that the goods haven't been received.
Unfortunately, as you've not stated any references within the relevant field, I can't attain any of the shipment information.
Please email the tracking number to (reviews@dhl.com) so this matter can be looked into further for you.
Kind regards,
Amrick