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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent value for money and the substantial discounts offered on a variety of experiences, including meals, stays, and activities. Consumers appreciate the wide selection of options available and the ease with which they can find appealing deals. The user experience is generally considered seamless and easy to navigate, even for those less familiar with technology. People also highlight the great prices on hotel breaks and restaurants. The level of service provided by the company receives high marks, with reviewers frequently mentioning helpful and efficient staff who quickly resolve any issues. Consumers appreciate the option to cancel within 14 days of purchase and note that refunds are processed quickly and without fuss. While some reviewers express mixed feelings about the booking process and additional fees, the overall sentiment remains highly positive, with many customers recommending the platform for its ease of use and the savings it offers.

Based on these reviews

Rated 5 out of 5 stars
Verified

As always great customer service from Itison. All very straight forward ordering - if a problem arises Itison staff are a phone call away & are very helpful. We’ve had some great deals and no compl... See more

Company replied

Rated 5 out of 5 stars
Verified

Have used Itison for many years now. I've had so many good experiences. It's great having a taster at a reduced price and encourages us to revisit. Stayed in hotels and eaten in restaurants that I... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use and good choices with good prices on hotel breaks and restaurants. Been using itison for a few years now with no issues if there is a question or problem it’s immediately sorted. Definitel... See more

Company replied

Rated 5 out of 5 stars
Verified

Good value vouchers at a variety for a wide variety of establishments mainly in cities. I’ve tried eating places I wouldn’t have booked had it not been for ITISON.

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Rated 4 out of 5 stars
Verified

Great choice of offers across a wide range of products and all with very good discounted prices. Bit unsure why they add on a fee when purchasing a product from them as I thought they would take a per... See more

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Rated 4 out of 5 stars
Verified

Itison has good deals but the headline that grabs your attention isn’t always the great deal - to add drinks or another person is additional cost. Can feel a bit misleading at times.

Company replied

Rated 5 out of 5 stars
Verified

The company are absolutely excellent in providing great getaways in a large variety of hotels, their customer service is also second to none. I look forward to my next purchase and trip.

Company replied

Rated 3 out of 5 stars
Verified

We have used Itison on many occasions over the years and their customer service is excellent. Recently they have introduced a service charge which I am not in favour of. Supplements of any kind, i... See more

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Rated 5 out of 5 stars
Verified

We stayed 3 nights at The George Hotel. The setting is picturesque, staff are friendly and welcoming and the food is amazing! Dog friendly too. Would highly recommend.

Company replied

Rated 4 out of 5 stars
Verified

Great voucher options . Easy to use app. Location where we used it we fully up to speed and advised us accordingly. Great midweek 2 course curry for 2 at half price and a cheeky bottle of wine, which... See more

Company replied

Rated 5 out of 5 stars
Verified

Have used Itison many times but for some reason this time I found it hard to actually get the tickets. I had to sign on as a guest for some reason....dont know why a couldn't buy them using my account... See more

Company replied

Rated 5 out of 5 stars
Verified

I've always had a positive experience dealing with Itison. Staff are always very helpful if I've had a query or had to make a change. We use Itison a lot and our family now but us vouchers instead of... See more

Company replied

Rated 5 out of 5 stars
Verified

Bought vouchers for a hotel Only found out there was an extra charge for Friday/ Saturday nights when trying to book with hotel Itison made refund very quickly & without any hassle

Company replied

Rated 5 out of 5 stars
Verified

We got a lovely twin room with a spacious bathroom with a great discount thanks to itison. Will definitely book with itison again.

Company replied

Rated 5 out of 5 stars
Verified

Had to phone customer services to sort out my problem regarding using the wrong payment card.The girl who answered my call did so quickly and sympathetically and couldn't have been more helpful. She... See more

Company replied

Rated 5 out of 5 stars
Verified

I can find no fault with Itison. Vouchers are always what is offered. If you ask a question, it is always answered. I like when menu is given, it allows you to decide if you want to book that parti... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used itison on and off for many years with no complaints whatsoever. It offers a variety of eats, stays and activities, usually at a substantial discount with a no quibble guarantee should you... See more

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Rated 5 out of 5 stars
Verified

As always lots of wonderful choices from get aways, food and drink experiences, family days out. Easy to use website and great value for money. Thanks 🌈

Company replied

Rated 5 out of 5 stars
Verified

A wonderful site which is easy to use and has some fantastic deals. I have used this site many times and never need to pay full price for dining out or hotels stays etc. very highly recommend this sit... See more

Company replied

Rated 5 out of 5 stars
Verified

The hotels you pick are great value for money. However 1 of your picks didn’t meet your usual high standards. It was Royal Hotel Dunkeld. It was very dated. Horrible smell in the rooms. Carpet was ver... See more

Company replied

Rated 5 out of 5 stars
Verified

Great local deals at great prices Highly recommended And staff great if you need to contact them Highly recommended

Company replied

Rated 3 out of 5 stars
Verified

I've used Itison for many years, not often but enough. Now they charge a booking fee which I always dislike, especially when it's a percentage of the overall payment.

Company replied

Rated 5 out of 5 stars
Verified

Accessing vouchers and using with the vendor is so easy especially using the QR code, and is a simple process to buy through itison. Just need to try to remember there is an additional fee per transa... See more

Company replied

Rated 5 out of 5 stars
Verified

I was enabled to have a super experience with a friend at the House for an Art Lover. Entry and a delicious array of tasty sandwich and cakes along with a glass of prosecco each was great value I thou... See more

Company replied

Rated 4 out of 5 stars
Verified

Great selection of offers including experiences as well as stays and meals etc. buying is easy. Only quibble is the amount of emails coming through. Not sure if I can adjust that.

Company replied

Rated 5 out of 5 stars
Verified

I booked the wrong item. I contacted itison and explained what had happened. The company prompting refund me and I booked something else.

Company replied

Rated 5 out of 5 stars
Verified

Lots of choice of lovely things to do at a great price and great to have the option to cancel within 14 days of purchase if it doesn’t work out. My refund was processed quickly and without any fuss.... See more

Company replied

Rated 5 out of 5 stars
Verified

Itison has very good deals both for restaurants and getaways. I have used Itison for many years without any issues.

Company replied

Rated 5 out of 5 stars
Verified

So helpful, had a problem with booking ,but emailed help team and Lucy was excellent a star well done 👏

Company replied

Rated 5 out of 5 stars
Verified

Always lots of choice of restaurants in many locations. Short breaks in great hotels. Never disappoints. Easy to use site.

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Rated 5 out of 5 stars
Verified

The Brewhemia charcuterie board and bottle of wine was excellent, really good value for money.

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Rated 5 out of 5 stars
Verified

I love itison deals and always look out for any new getaways and it’s always exciting when they do the extra 10% off deals 👌

Company replied

Rated 5 out of 5 stars
Verified

I love being able to ho into the app and choose the spa break or afternoon tea or the many offers that are available

Company replied

Rated 5 out of 5 stars
Verified

Had a lovely dining experience! Delicious food! Great service! & a packed restaurant which gave great ambience! Thank you!

Company replied

Rated 5 out of 5 stars
Redirected

Great massage at Olive Fountain. Very relaxing atmosphere and beautiful scents and oils used.

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Rated 5 out of 5 stars
Verified

My friends were delighted with their anniversary gift-it was an excellent deal at the Butterfly and the Pig.

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Rated 5 out of 5 stars
Verified

All the process is seamless and easy to navigate even for someone like me who is not that IT savvy.

Company replied

Rated 5 out of 5 stars
Verified

Superb service, Excellent customer support And very easy to use the vouchers when making a booking and visiting the place

Company replied

Rated 5 out of 5 stars
Verified

Have not been yet but had intended to go so itison deal is great vale thank you

Company replied

Rated 5 out of 5 stars
Verified

Always give good offers and the process of getting the voucher's is very straightforward..

Company replied

Rated 5 out of 5 stars
Verified

Oredering the voucher was easy. Also I had a 10%off birthday voucher so it was an even better deal.

Company replied

Rated 4 out of 5 stars
Verified

Easy to find what I was looking for on this occasion. Had the gift wrapped and sent to the person. Always good value.

Company replied

Rated 5 out of 5 stars
Verified

There was a bitbof confusion when I bought my hotel stay voucher. Your staff sorted things out very quickly and efficiently. Looking forward to our mini break.

Company replied

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Company details

  1. Coupon Service
  2. Event Ticket Seller
  3. Online Marketplace
  4. Travel Aggregator

About itison

Written by the company

Exclusive deals and events that you want to go to.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Good value deal

Good value deal

October 2, 2025
itison logo

Reply from itison

Hi Jim,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Great choice of getaways

Great choice of getaways. And a great price!!
I had to call itison as I wasn't sure how to go about booking, the lady was very helpful and really freindly got the issue sorted. 👍

October 2, 2025
itison logo

Reply from itison

Hi Tracey,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Brilliant site

Easy site to use then once purchased I was able to book with the link on my e voucher.
Such a variety of offers.

October 8, 2025
itison logo

Reply from itison

Hi Morag, 

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Great deal easy to book

Great deal easy to book

October 1, 2025
itison logo

Reply from itison

Hi Jean,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

So easy to

So easy to
Buy Itison vouchers

October 8, 2025
itison logo

Reply from itison

Hi Shona,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Very user friendly

easy to read, navigate and process to place order - and good deals too !

October 1, 2025
itison logo

Reply from itison

Hi Gerry,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Good value

Very easy to book and pay. The voucher was easy to use after contacting the venue. Good value.

October 1, 2025
itison logo

Reply from itison

Hi Ian,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Another great offer

Probably about the fourth Itison offer we've snapped up. Every one has been great (especially a stay at The Scholar Hotel) and we're looking forward to our lunch/dinner at Harajuku Kitchen, which we already know and love. It's an easy process to buy and use the vouchers, and has enabled us to treat family and friends.

October 1, 2025
itison logo

Reply from itison

Hi Helen,

Thanks for leaving us such a lovely review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Easy to use

Easy to use. Happy with my gift

October 8, 2025
itison logo

Reply from itison

Hi Lisa,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

Rated 5 out of 5 stars
Verified

Experience something new!

Great way to experience new restaurants, places with great discounts,

October 1, 2025
itison logo

Reply from itison

Hi Shirley,

Thanks for leaving us a positive review, we really do appreciate it!

The itison team

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