RA

Robert Alexander.

United Kingdom

Reviews

Review of Official Gatwick Airport Parking


Rated 5 out of 5 stars

The only way to park at Gatwick as far…

The only way to park at Gatwick as far as I'm concerned. Excellent value for money if you are having to park at the airport. Really convenient, unless you are parking on the runway you wont get closer. Car ready for pick up on return leg, can even have it cleaned while away if you like. Honest opinion, and I can be very honest, good service from great staff, a pleasure to use this service, one thing less to worry about, sorted at home from your own computer, what more could you ask for. Valet parking is the way for me. Thanks to all at Gatwick.

September 14, 2025
Unprompted review

Reply from Official Gatwick Airport Parking

Dear Robert

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to it being excellent value for money, convenient with good service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Review of Shutterly Fabulous®


Rated 5 out of 5 stars

Perfect in every respect, could not be faulted.

Really, really great experience. Tried to keep our shutter purchase local and what a mistake. I thought I was doing a local small business a favour, disastrous. They say a good deed never goes unpunished, lol. Finding SF at John Lewis store at Kingston one day we thought we would give them a go, 😀 what a great choice we made. We were visited by Marcin the chap who measures, quotes and finally fits the product, what a lovely chap he was. Polite, neat and best of all no hard sales pitch, we were delighted and placed our order. In very little time fitting day arrived and the job was carried out flawlessly. We are sooo pleased with the product and the whole experience, SF have really got this off to a T. Well done, I would without hesitation recommend SF to anyone seeking shutters for their home, especially Marcin who needs special praise. Many thanks, Mark and Gaynor Alexander, Guildford. 👍

January 17, 2025
Unprompted review

Reply from Shutterly Fabulous®

Thank you so much for taking the time to give us (and the lovely Marcin!) your review – and 5 stars too – they are greatly appreciated.

Enjoy your Fabulous new shutters!

Shutterly yours,
Shutterly Fabulous.

Review of Prestons


Rated 5 out of 5 stars

Cannot praise Prestons in Guildford highly enough.

Cannot praise Prestons in Guildford highly enough, from the manager to the doorman, especially dear Manisha who helped me in store with my enquiry. Having been looking for a nice Rolex GMTII for a considerable time now, I was invited into the Guildford showroom in order to try one on that they had managed to secure for me. I was treated with the utmost respect and civility, made to feel special as opposed to just another person seeking a Rolex watch, which they could easily have done with the demand and supply of these beautiful time pieces being what it is at the moment. The atmosphere was delightful, the watch workings explained in detail, all in all a wonderful experience in exquisite surroundings, the glass of bubbly I received can be recommended too. I purchased said watch and am extremely pleased with it, it is a marvellous piece of work that I shall cherish in the years to come. If you appreciate fine workmanship buy a Rolex, if you appreciate excellent service then Prestons will I'm sure satisfy your hopes and expectations. Thanks again Prestons, especially Manisha. Hopefully see you for my next watch purchase, Robert Alexander

November 27, 2024
Unprompted review

Reply from Prestons

Dear Mr Alexander, Thank you for taking the time to share this Trustpilot review, following your recent visit to our Prestons Guildford showroom. Rolex has long been recognised for its expertise and the quality of its products – symbols of excellence, elegance and prestige. This quality extends to the service we offer in our showrooms and it is great to hear that your experience was a positive one. We will certainly share this feedback with Manisha and the Prestons Guildford team, who will also be pleased to hear this. The team remain on hand to assist with any further questions or enquiries that you may have relating to Rolex and we look forward to welcoming you back soon. Best wishes, Prestons

Review of Sascron Car Supermarket


Rated 5 out of 5 stars

EXCELLENT FRIENDLY AND TRUSTWORTHY SERVICE

Really, really pleased with the whole Sascron Car Supermarket experience, which came as a very pleasant surprise. Saw on the internet what I believed to be a very reasonably priced BMW car for my son, which more that lived up to expectations when I visited the Sascron showroom. Was welcomed at reception by the smiley Pippa who was a delight, shown around the vehicle by lovely Rebecca who was very knowledgable about the particular car that I was interested in, and went on a test drive to the local village with. I at no time felt under pressure to buy the vehicle which I was sure would have happened before visiting Sascron, in fact all details having been explained to me over a cup of very good coffee, I was left to look at the car again. I decided to buy said BMW as it had low mileage, was in very good condition with service history, and exceptional value for money, especially with the promise of a new MOT, as the current one expired in about 3 months time. The deal was done, I took up a couple of years warranty at extra cost and some paint protection, both of which were I believe good value when looked into. Deposit paid I agreed to collect the car in a few days time after the balance was sorted out and the car prepared and serviced at minimal cost just to make sure all was as should be. A new shock absorber was fitted as required when highlighted at the MOT, other than this the car was good to go. I returned to collect my vehicle and this time was handed over by one very friendly sales manager Jordan who deserves a mention, good coffee again thanks, to Simon who carried out the final paperwork and handover. Everything was carefully explained to me by Simon, all details double checked, the vehicle taxed at this time and presented to me in a fully valeted condition. I was over the moon as they say, which from an old sceptic like myself who was expecting the worst, and came away having experienced the best, can only say a huge thank you to all concerned at Sascron, you really are a breath of "fresh air" when it comes to sourcing a quality used car. My son was thrilled too, he's a lucky young man. Lastly, I never thought I would or could bring myself to say it about a car dealership, lol, but I would thoroughly recommend Sascron Car Supermarket if you are looking for a great buying experience, which is a rarity in my eyes. Well done, as I speak as I find in life, be it good or bad, you definitely will hear it like it is or was, this occasion it was brilliant. Robert Mark Alexander.

September 27, 2024
Unprompted review

Reply from Sascron Car Supermarket

Hi Robert, Thank you for such an incredible review! We’re thrilled to hear that your experience at Sascron exceeded your expectations. It’s fantastic to know that Pippa, Rebecca, Jordan, and Simon provided you with attentive and knowledgeable service while ensuring a pressure-free environment. We’re delighted to hear that your son is enjoying the BMW and your recommendation means the world to us. Thank you for choosing Sascron, and we look forward to seeing you again in the future!

Kind Regards
Sascron Car Supermarket

Review of Butternut Box


Rated 5 out of 5 stars

Very good experience from this company

Very good experience from this company. Good value for individually tailored food, most importantly Millie our Cocker Spaniel loves her new food. With the portion recommended at meal time she has taken in a new figure, much healthier looking, maybe her owners should start eating the same, joking aside all good and would recommend to others, much nicer than the dried food she was in before, give it a go. Lastly delivered to your door as and when required straight into the freezer, it is so easy, so it’s a paw up for the Butternut people from Millie and family thanks

June 12, 2024
Unprompted review

Review of Eclisse UK


Rated 5 out of 5 stars

Problems solved easily, why can't all companies be this good.

Really good company to deal with, experience made all the more pleasant talking to Customer Service Advisor Carole Mattless. Extremely knowledgeable on product detail, made whole process very easy indeed, so a big thank you to Carole, well done. Look forward to receiving Pocket Door Kit, next day delivery a bonus too.

September 27, 2023
Unprompted review

Reply from Eclisse UK

Hello Robert,

Thank you for sharing your experience with ECLISSE UK. We love to hear from our customers and we are so happy that you are pleased with the service. We will make sure to pass this on to Carole.

ECLISSE UK

Review of Just Kampers Insurance


Rated 5 out of 5 stars

Been with JK for several years now

Been with JK for several years now. Good premiums, easy to contact, polite and always helpful. Would recommend. Well done, difficult to find anyone nowadays after Covid who is willing to make the effort.
Thanks, one happy Kamper.

April 4, 2023

Reply from Just Kampers Insurance

Hi,

Thank you for taking the time to leave us a review. We appreciate hearing feedback from our customers.

We're glad you're happy with the service and price received. We also would like to thank you for choosing to re-insure your camper with us!

Kind Regards,
The Just Kampers Insurance Team

Review of Imagine Cruising UK


Rated 5 out of 5 stars

Really nice, helpful people to deal with.

What made my experience great. Well the fact that Imagine Cruising answer their phones promptly is a good start. Well informed, very pleasant staff is appreciated too. All in all, had nothing but praise after booking my cruise holiday for 2024, well done all at Imagine Cruising, it was a pleasurable experience. Robert Alexander

January 31, 2023

Review of Tayna Batteries


Rated 5 out of 5 stars

Always good to deal with

Always good to deal with, will not sell you something you do not need. Feel that they are extremely knowledgeable and will to help out where possible. Have used on numerous occasions and would not hesitate to recommend to others. Specialists in their field.

January 17, 2023

Review of Yodel by InPost

Review of Hastings Direct


Rated 5 out of 5 stars

Excellent

Excellent, no nonsense approach and service provided. Very pleased and would recommend to others out there, no probs. Thanks all at Hastings, or whomever makes the decisions anyway, you have got it about right. Best regards, a satisfied customer. Robert Mark Alexander. Surrey.

June 15, 2022

Review of City Plumbing UK


Rated 5 out of 5 stars

Good staff, nice to deal with, Thanks

Very helpful, good price, pleased with purchase from nice people. Thanks.

May 25, 2022

Reply from City Plumbing UK

Hello Robert,
Thank you for taking the time to leave us a 5 star review.

We are pleased to know that you are happy with the services received. Your feedback means a great deal to us and we value your custom.

We look forward to seeing you shop with us again soon.

Kind regards
Charlie@CityPlumbingSupplies

Review of Glow-worm


Rated 3 out of 5 stars

Sadly I have always been a glowworm fan…

Sadly I have always been a glowworm fan having installed probably four in previous properties that I’ve built.

The last glowworm boiler that I installed which is some seven years ago now, failed badly when the heat exchanger failed.

It turned out cheaper or very nearly to Replaced the whole boiler with a new one as opposed to changing the heat exchanger.

I purchased another glowworm not really out of choice but because it was a near like for like replacement and entailed less new pipework and flu replacement.

Glowworm have known that they have had a problem with my particular model boiler for sometime but felt unable to help out financially or And willing in any event.

I do not feel that seven years he’s anywhere near long enough for a boiler to last and feel rather hard done by in this instance. No doubt glowworm will reap what they sow but hey Ho who knows.This is an honest review had they have been at all helpful I would equally have left a more favourable review for them.

I hope this helps anyone considering buying a glowworm boiler and wish you well

May 24, 2022

Reply from Glow-worm

Thank you for your review. We’re sorry to hear about the experience you have received and would like to investigate this matter.

Please could you email us at reviews@glow-worm.co.uk with your contact details, address the work was carried out and some further information about your experience, so that we can work to resolve the issue. We look forward to hearing from you.

Kind regards, Glow-worm.

Review of Jetline Holidays


Rated 5 out of 5 stars

All good and recommended to others.

All good. Chap I dealt with was excellent. All went smoothly. Could recommend without hesitation. Thanks.

April 4, 2022

Reply from Jetline Holidays

We are thrilled that you had such a positive experience! Thank you for sharing your kind words with us.

Review of Van LineDirect

Review of Select Car Leasing


Rated 5 out of 5 stars

A very easy and pleasant transaction when acquiring my new vehicle.

A very easy and pleasant transaction. To whomever might be reading this review, I cannot sing the praises highly enough of Select Car Leasing,
especially of one Hasib Rahmati who I dealt with personally from the company. All too often these reviews look concocted, written by a friend, I can assure you this is not the case here. I have contract hired vehicles from several different companies over the past twenty or so years, and Select Car Leasing have proved to be the most helpful and easiest to deal with. Hasib was both knowledgeable and very efficient, he understood my requirement and immediately set the "wheels in motion" to achieve the acquisition of my desired vehicle (by the way I am delighted with my new Merc E Class Coupe), for that I thank him most sincerely. In these "troubled" times I find people don't need much of an excuse to underperform, Covid has in my opinion a lot of lame excuses to answer for. As a breath of fresh air, it was a welcome relief to deal with a company who just got on with the job, were always at the end of the phone when needed, and kept their eye on the ball on my behalf. I felt very well looked after and would have no hesitation in recommending all of the staff at Select Car Leasing that I dealt with, my thanks to you all, especially Hasib, well done. Robert Mark Alexander.

August 5, 2021

Review of GoGroopie

Review of Van LineDirect

Review of Vintage Tyres


Rated 5 out of 5 stars

BSA M21 Combination new tyres please.

Needed to replace the tyres on my old BSA M21 as the existing were
not good. The front was perished badly with cracks all around the sidewalls, and I could not find a date mark. The rear looked ok, but looking at the date when the tyre was made, it turned out to be 11 years old. With something as important as tyres you really cannot be too careful. I found vintage tyres on the internet, they were really helpful and friendly. Explained all of my possible options, and sold me what they felt were the best for my particular use, not what was best financially for them. How refreshing was that. I would recommend this company to anyone, they are very knowledgeable and thoroughly professional, which is a joy to find nowadays. Well done to the boys at Vintage tyres, especially Tim and Paul.

December 8, 2019
Unprompted review

Review of Jean Scene