Cannot praise Prestons in Guildford highly enough.
Cannot praise Prestons in Guildford highly enough, from the manager to the doorman, especially dear Manisha who helped me in store with my enquiry. Having been looking for a nice Rolex GMTII for a considerable time now, I was invited into the Guildford showroom in order to try one on that they had managed to secure for me. I was treated with the utmost respect and civility, made to feel special as opposed to just another person seeking a Rolex watch, which they could easily have done with the demand and supply of these beautiful time pieces being what it is at the moment. The atmosphere was delightful, the watch workings explained in detail, all in all a wonderful experience in exquisite surroundings, the glass of bubbly I received can be recommended too. I purchased said watch and am extremely pleased with it, it is a marvellous piece of work that I shall cherish in the years to come. If you appreciate fine workmanship buy a Rolex, if you appreciate excellent service then Prestons will I'm sure satisfy your hopes and expectations. Thanks again Prestons, especially Manisha. Hopefully see you for my next watch purchase, Robert Alexander
Reply from Prestons
Dear Mr Alexander, Thank you for taking the time to share this Trustpilot review, following your recent visit to our Prestons Guildford showroom. Rolex has long been recognised for its expertise and the quality of its products – symbols of excellence, elegance and prestige. This quality extends to the service we offer in our showrooms and it is great to hear that your experience was a positive one. We will certainly share this feedback with Manisha and the Prestons Guildford team, who will also be pleased to hear this. The team remain on hand to assist with any further questions or enquiries that you may have relating to Rolex and we look forward to welcoming you back soon. Best wishes, Prestons