I was skeptical about buying a suit for $500. But I must say once received it was one of the best fitting suits. I own many luxury and premium suits that surpass $2000. X Suit materials and comfo... See more
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Well, let me lead by saying, the Xbriefcase is one of the best professional bags I've ever used. It's sleek, organized, and built to last. But the real thing I want to highlight is Xsuit's customer se... See more
I needed to return the jacket. The customer service bot Maria, supportATxsuitDOTcom is a NON-WORKING - EMAIL ADDRESS. I cannot get customer support to make a return. The SuitX return process is not fa... See more
Was skeptical at first about the on-line fitting and purchasing process plus, after years of tailored-suit purchases, I wondered how a suit could be ‘washable’ and still look good. The X Suit exceeded... See more
Company details
Information provided by various external sources
The World's First Limitless Suit. 100% Stretch. Stainless. Wrinkle Free.
Contact info
Wilmington, United States
- info@xsuit.com
- xsuit.com
Replied to 57% of negative reviews
Typically replies within 2 weeks
WORST QUALITY SHIRTS..
WORST QUALITY SHIRTS... I have ordered 2 shirts. The delivery was quick and I received the package from Hong Kong. Both the shirts are so light. So don't believe the ads or other reviews. The original worth is not more than $10. I have bought a few stretchable shirts far cheaper than XSUIT shirts. Don't waste your money.

Reply from X Suit
Scam alert, refund took FOREVER…
Ordering suits online is never a good idea, because they will never fit as well as when you try them on at a store. Apart from that, their customer service is HORRIBLE. And their prices are completely ridiculous…
I sent my suit back, and until then the support was fast, replied within one day. I had to pay the shipping costs for my return myself, but that‘s ok. But the refund of my money took forever. It took more than three weeks for a confirmation of my refund, and even that was only after several emails and the threat of making a fraud complaint with my credit card provider.
Even worse: At some point the replies from customer service just stopped. They didn‘t reply to anything anymore. I still didn’t get my money back, but the refund was at least registered with my credit card provider.
Don’t buy this garbage, because it won‘t fit and you have to fight for a refund…

Reply from X Suit
5/5 Fantastic!
I first heard of the XSuit on Facebook.
I did a lot of shopping around, a good deal of research regarding others' experience and why this would be a good fit for me.
After receiving my dark blue 4.0, I found the trousers size to be small. Which was completely my fault as I did not follow the recommended sizing based off the site.
This leads into the most important part.. the customer service was Beyond Amazing. Maria made the exchange easier than I could have imagined. On top of that, she provided a code for a Veteran Discount after I provided proof of service with which I bought another suit, but this was the 5.0 version.
I am excited to receive and compare the two. But I have to say the 4.0 was unlike anything I've ever felt in clothing!
The product, the support, the value.
5/5 would recommend.
This suit is cheaply made
This suit is cheaply made. It’s glued on the interiors, doesn’t have pickstiching on the lapels, and has cheesy plastic buttons with an X on it. The fit only works if you’re a stick thin guy, and it’s definitely a very traditional cut. It doesn’t live up to the promise.

Reply from X Suit
Asian sizing for shirts on the 2.0, better to go with the 4.0
Asian sizing for shirts. The neck and sleeve were great and had a wonderful stretch but just a bit too snug through the chest and waist. Be careful on buying things on sale from them, they likely won't take them back. If you are a regular XL, you better get 3XL. Definitely NOT worth the purchase price.
After a lackluster initial customer service experience, and upon reading my review, the company made several attempts to change my mind. They elected to send a newer model shirt which was a significant improvement. I would still advise against the 2.0 version unless you are quite thin or going for that painted on look. So, for their efforts, 1 star turns into 3. It remains to be seen of I am brave enough to order more.

Reply from X Suit
The suit fits great
The suit fits great! For reference I'm 5"8, 160lb. Athletic body type but with a bit of a beer belly. I ordered a 38 Short for the jacket, and 32/30 for the pants. I'm typically a 34/30 in jeans, but given the amazing stretching capabilities of the fabric, I thought it would be better to order a size down in the pants, and I'm glad I went with that decision. The suit fits perfect. No tailoring needed. This material feels super comfortable. I haven't washed it yet. I'll come back and leave another review after I've washed it a few times.
I'm already thinkin that I'm going to order one in every color. Hope Xsuit comes out with some more colors soon

Reply from X Suit
Impressively Perfect Fit and Complimentary Shirt: My Review of the X Suit
I recently purchased the X Suit and I must say that I am thoroughly impressed. The suit fits perfectly out of the box, which is rare for me as I have a hard time finding a suit that fits just right. I didn't even have to take it to a tailor for any adjustments.
In addition to the suit, I also received a free shirt which has received multiple compliments whenever I wear it. The quality of the fabric is top-notch and the fit is impeccable.
My only complaint with the X Suit is that I now need it in brown and tan as well, and I would also love to have shirts in a cream color to complete my wardrobe. Overall, I highly recommend the X Suit to anyone in need of a high-quality, perfectly fitting suit.

Reply from X Suit
Lives up to its name
Normally I refrain from commenting on anything, but the experience that xsuit gave me made it impossible to not comment on their amazing products and service. My initial suit was delivered to the wrong address and xsuit was completely willing to send me another one, even in a different color. When it has arrived, the product lived up to everything the company said. It was stretchy, lightweight, waterproof, breathable, and overall, incredibly comfortable. The lack of dry cleaning will definitely make this suit be considered incredibly cheap in the near future. Whenever I wear the suits, I receive nothing but compliments from my peers, and even my significant other could not take her eyes or hands off of me.

Reply from X Suit
Such an innovative product
Such an innovative product! Very comfortable.
The suit is amazing
The suit is amazing, fits perfectly and is insanely confortable. i recommended to all my friends and received compliments about it
The X-Shirt is a functional and easy to…
The X-Shirt is a functional and easy to maintain business shirt for multiple occasions.
The fit and water repellent is good, and the extra stretch is handy to keep it tucked in.
SCAM, STOP
SCAM! STOP!! Regardless of the reply they put in here about a refund, they abuse power. i have looked at reviews on here and the replies given by X however the replies are not what the customer or yourself will likely be faced with.
$600 suit and had to pay close to $225 for! Tax that they have written on the website to cover themselves, but this is in small print and not clear to see! Nor any rough examples to demonstrate.
The suit is then held ransom until you pay for the extra 37.5% in my case in the uk. The trousers look to have been stored in a container for months perhaps years and the creases don't come out. below is the quote of the response given. Do not buy guys/girls, I know the adverts look good, but they are not as advertised and not fit for the purpose they were bought.
"I should only warn you that you would not be reimbursed from the tax and duty fees. Plus you have to pay for the shipping costs of the returned parcel.
Then following our processes and depending on the warehouse's QC, there is a possibility of refund for the return costs but it is not guaranteed. It depends on wether the suit has indeed a defect or not.
Best,
xTeam | Support"
Shocked as I was expecting a premium product along with a quality service.

Reply from X Suit
You can tell its not a real suit
Starting with pros: it is very comfortable and very stretchy. It feels like the yoga pants of suits. However, one look at it in person and you can tell its not a real suit. I would not wear this in an actual professional environment, as anyone else who has worn a suit would spot it to. Its not horrible, but you just stand there thinking, "what is wrong with this suit?"

Reply from X Suit
Don't buy in the UK from xsuit.eu
First off any offer that is online from xsuit.eu is basically pointless because you get hammered on Duty tax.
Secondly unlike xsuit.com where there is one size reference now there's two European and US and the if there is an issue with your order (like there was with mine) the delivery procedure is beyond garbage as it then gets stuck at customs a second time in France. Once they finally get passed and delivered to xsuit.eu they lose it for near enough 2 weeks and then drag there heels in total it took me 50+ emails and over 2 months of chasing them up and not to say an extra £600 in delivery costs, duty, delivery fees etc.
Overal everything from customer service to delivery I horrendous!
Good customer service.
Good customer service.
Nice fabric.
The cut of the suit and fit were terrible. The pant legs were so wide it looked like a 1940s Cary Grant pants..
A 40 jacket is normally a little big for me. This one was too tight to even get on..

Reply from X Suit
Do yourself a favor and buy your clothes elsewhere.
I bought Xsuit2.0 jacket, Xsuit2.0 pants, Xshirt3.0
I paid $126 for a rag. Horrible quality, horrible customer service. Do yourself a favor and buy your clothes elsewhere.
Horrible Quality - I ordered 3 items. Two of the three had manufacturing defects. Issue 1 - In the pants, the crotch seam was not sewn at all (that is an important seam). Issue 2 - The shirt had a hole in it (they would not replace or refund - see customer service below), hence, I paid $126 for a rag. Issue 3 - Took me three times to get the jacket size correct. The 44 was actually tighter than the 42 indicating poor workmanship.
Horrible Customer Service - Issue 4 - Returned the 42 jacket. They said they would have to charge me since I didn't include the garment bag and hanger. I told them I was certain I did return these items. They sent me a picture of them holding up a jacket like that proved I didn't send the bag/hanger. Luckily, when I enlarged another photo they sent, it clearly showed the bag/hanger. I've never had a company try to gaslight me before. Issue 5 - I explained that the shirt had a manufacturing defect - a hole. I wore the shirt once and didn't notice a hole when I put it on. I wore the shirt under a vest. When I took off the shirt, I noticed a hole (the shirt stretches so I am not that surprised that the hole became noticeable after wearing). The area of the vest over the hole had no damage whatsoever so there was no way I could have unknowingly punctured the shirt. XSuit refused to replace or refund the shirt. Xsuit said I damaged it with no explanation as to why my vest was undamaged.
Great Quality & Quick Delivery
Have bought from XSuit 3 times and everytime a great experience. Suits delivered on time and in super quality. Replaced most of my work shirts and suits.
Always helpful and great products
Always helpful and great products. Never had an issue.
Good Company, Products, and Customer Service.
At this point, purchasing from X-Suit has become an automated process for me. My purchase today is the 3rd suit, and 5th overall purchase. I don't have to guess if a size will fit thanks to my experience with their sizing "software", but previously when I needed to make an exchange, it was painless to do so.
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