Have ordered regularly and never had a problem, until my last order, which was never received. Upon contacting Vitasunn they quickly checked on my order, which had been lost in the post. They sent a n... See more
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Waiting a month for my order. Requested for an update three times via email but haven't receive any response yet. I am assuming that this is just an error and will keep waiting for a response and or m... See more
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I am unsure in Vitasunn. Sometimescthey have meds next time i have to search and buy at puritans. I lost my trust in Vitasunn si ce they sudenly stopped selling medicine that i needed. I recently aft... See more
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Although I paid extra shipping of €12.95 to receive my order in 3 days I received it after 8 days. Order made on 05/03/2018 received on 13/03/2018. I contacted Vitasunn through “contact us” and by e... See more
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Company details
Information provided by various external sources
"Your Satisfaction Is Our Top Priority" Vitasunn Nutritionals was created for health focused people all across the United Kingdom and Europe. It is our mission to bring more options to the market place than ever before. Vitasunn’s founder saw that people had a deep need for more choices, access to a robust knowledge base and a knowledgeable staff to answer their health questions, and more interactive guidance toward their health and fitness goals. This inspiration led to the creation of Vitasunn Nutritionals. Now Vitasunn Offers a Full Range of Private Label Supplements! Today Vitasunn is the product of an ever-growing, active community of athletes, fitness professionals, nutritionists and fitness-minded individuals like yourself that seeks to integrate all of the best elements available with a firm commitment to the betterment of your health and fitness. Vitasunn is just beginning, and welcomes your feedback, product requests, recipes, experiences and even rants. Vitasunn Nutritionals is dedicated to the mission of elevating the life experience of everyone who visits us, physically and spiritually. Vitasunn’s pricing, product choices, and customer service are unequalled by any competitor. Thank you for the opportunity to serve you! Mail all questions and correspondence to: VITASUNN Advantage Business Centre 132-134 Great Ancoats Street Manchester M4 6DE Freephone: 0800 043 0447 FAX: 44-40-8181-6878 If you have any questions, please feel free to contact us at: support@vitasunn.com or via our Online Contact Form
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After three weeks not receiving my…
After three weeks not receiving my package, called the seller, my order was not even dispatched. Eventually got my order a week after the call.
June 25, 2018
Unprompted review
Reply from Vitasunn
Hello Mr. Zouaoui,
Thank you for taking the time to post your review.
As we explained previously; this unfortunate situation was the result of a rare error at our shipping warehouse.
Please understand that this kind of error is HIGHLY unusual, and as you know; we took immediate action to remedy the mistake ASAP.
We do apologise for the long delay and any inconvenience, and we hope to have the opportunity to serve you properly in the future.
All the best,
Vitasunn Support
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5 star business 5 star products
I have used vitasunn previously and have never had any problems at all. Quick order turn around and excellent prices as well as customer service. Highly recommend. I don't do subscription services usually but i have signed up for auto ship and saving even more money
June 25, 2018
Unprompted review
Reply from Vitasunn
Hello Martina,
Thank you for your kind words and positive feedback!
We are very pleased that you are satisfied with the Vitasunn experience, and we will continue to do our very best to provide the highest quality products and services in the industry.
All the best!
Vitasunn Support
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Easy to order and fast delivery
June 22, 2018
Unprompted review
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Very god service farst deleveri
June 20, 2018
Unprompted review
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99% positive.
customer service was helpful and as prompt in replying as one could hope within reason. i not only could recommend Vitasunn to others, i already have.
im guessing you're looking for both good and bad, so If i was forced to point at something bad, it would be that the pills themselves dont come with much more information than "it will help you fall asleep". i would personally like some detail about possible side effects, what happens with long term use and things of that nature.
but im still very happy with the product, i take a pill every night and will for the rest of my life. you have a permanent costumer in me.
June 19, 2018
Unprompted review
Reply from Vitasunn
Hello Mr. Hutchings,
Thank you very much for taking the time to post your detailed review!
We are very glad that you are satisfied with our products and services.
Regarding your suggestion;
We are in the midst of publishing a thorough guide to the use of melatonin.
The guide will address all your concerns and will be published online very shortly.
We look forward to the opportunity to continue serving you!
Best,
Vitasunn Support Team
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Dear Vitasunn.
Dear Vitasunn.
Great service and fast deliver - I am really satisfied.
Best Regards, Marianne E. Bertelsen
June 16, 2018
Unprompted review
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Super fast delivery
I have nothing bad to say about this company, everything went well, the delivery is super quick also.
June 6, 2018
Unprompted review
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All works fine
June 6, 2018
Unprompted review
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Very satisfactory!
June 4, 2018
Unprompted review
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They have a great customer service!!
They have a great customer service that helped me track an entirely missing item that was thrown away by PostNord / Sweden. The shipment was not found so Vitasunn replaced new products free of charge. Splendid!
June 4, 2018
Unprompted review
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Great service!
June 3, 2018
Unprompted review
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The product is good but the porto is so…
The product is good but the porto is so big a percentige of the total price that it ought to be visible from the start
May 19, 2018
Unprompted review
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I am unsure in Vitasunn
I am unsure in Vitasunn. Sometimescthey have meds next time i have to search and buy at puritans. I lost my trust in Vitasunn si ce they sudenly stopped selling medicine that i needed. I recently after a year got email saying they got it back so i made my order just becouse at other company fast shipment was overly expencive and so i bought here. By every tought of Vitasunn i lovered one star and went from 4 to 2. Why. Well they are unreliable!
May 14, 2018
Unprompted review
Reply from Vitasunn
Thank you for posting your review.
We at Vitasunn make every effort to keep all products in stock & ready for immediate dispatch.
However; the high customer demand and long lead time for delivery from our suppliers makes this, at times, exceedingly difficult.
There is indeed a shipment of fresh stock of all products arriving at our warehouse even as I type this reply.
The "Back in Stock" email you received was indeed sent out too early by our marketing partner, but all products are now, once again available for purchase on www.vitasunn.com
We apologise for any confusion this caused.
Rest assured that your satisfaction is always our top priority!
Many thanks for your understanding, and we look forward to the opportunity to serve you again (more efficiently) soon.
All the best,
Vitasunn Support
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good customer service
Good treatment error occurred when I made a payment and I was promptly refunded the difference. Much appreciated. Also good value for money on the products
May 13, 2018
Unprompted review
Reply from Vitasunn
Thank you for taking the time to post your review!
Customer satisfaction is always our top priority, and we are glad we could remedy the situation for you 100%.
Best,
Team Vitasunn
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