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Rated 5 out of 5 stars

Have ordered regularly and never had a problem, until my last order, which was never received. Upon contacting Vitasunn they quickly checked on my order, which had been lost in the post. They sent a n... See more

Rated 1 out of 5 stars
Verified

Waiting a month for my order. Requested for an update three times via email but haven't receive any response yet. I am assuming that this is just an error and will keep waiting for a response and or m... See more

Company replied

Rated 2 out of 5 stars
Verified

I am unsure in Vitasunn. Sometimescthey have meds next time i have to search and buy at puritans. I lost my trust in Vitasunn si ce they sudenly stopped selling medicine that i needed. I recently aft... See more

Company replied

Rated 1 out of 5 stars
Verified

Although I paid extra shipping of €12.95 to receive my order in 3 days I received it after 8 days. Order made on 05/03/2018 received on 13/03/2018. I contacted Vitasunn through “contact us” and by e... See more

Company replied

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Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

"Your Satisfaction Is Our Top Priority" Vitasunn Nutritionals was created for health focused people all across the United Kingdom and Europe. It is our mission to bring more options to the market place than ever before. Vitasunn’s founder saw that people had a deep need for more choices, access to a robust knowledge base and a knowledgeable staff to answer their health questions, and more interactive guidance toward their health and fitness goals. This inspiration led to the creation of Vitasunn Nutritionals. Now Vitasunn Offers a Full Range of Private Label Supplements! Today Vitasunn is the product of an ever-growing, active community of athletes, fitness professionals, nutritionists and fitness-minded individuals like yourself that seeks to integrate all of the best elements available with a firm commitment to the betterment of your health and fitness. Vitasunn is just beginning, and welcomes your feedback, product requests, recipes, experiences and even rants. Vitasunn Nutritionals is dedicated to the mission of elevating the life experience of everyone who visits us, physically and spiritually. Vitasunn’s pricing, product choices, and customer service are unequalled by any competitor. Thank you for the opportunity to serve you! Mail all questions and correspondence to: VITASUNN Advantage Business Centre 132-134 Great Ancoats Street Manchester M4 6DE Freephone: 0800 043 0447 FAX: 44-40-8181-6878 If you have any questions, please feel free to contact us at: support@vitasunn.com or via our Online Contact Form


Contact info

2.6

Poor

TrustScore 2.5 out of 5

707 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

I am very satisfied with quick delivery…

I am very satisfied with quick delivery and good service. But when you send me a confirmation of my order on email I would like the bill/order to show my purchase in the currency advertised on the site I bought from (Danish kroner) and not in Euro. It is very confusing.

July 31, 2018
Unprompted review
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Rated 5 out of 5 stars
Verified

Highly recommended

Vitasunn is a reliable company selling excellent products. I have been buying Melatonin from Vitasunn for years and I will continue to do so for the foreseeable future.

July 16, 2018
Unprompted review
Vitasunn logo

Reply from Vitasunn

Ms. M.,
Thank you very much for your review.
Vitasunn is committed to 100% customer satisfaction at all times!

We are glad you have shared your positive experience, and we look forward to the opportunity to serve you again in the future.

All the best,
Vitasunn Support

Rated 1 out of 5 stars
Verified

Order dispatched 22of june and still no…

Order dispatched 22of june and still no delivery!!!!!!

July 14, 2018
Unprompted review
Vitasunn logo

Reply from Vitasunn

Hello Mr. Sundberg,
Thank you for taking the time to post your review.
We apologise for this delivery delay and any inconvenience.

As we explained in our previous communications: This delay is the fault of Colissimo (your chosen shipper).
As a result we have re dispatched your entire order via UPS at no cost, of course.

Rest assured that we WILL get this resolved for you ASAP!

We look forward to the opportunity to serve you more efficiently in the future.

All the best,
Vitasunn Support Team

Rated 1 out of 5 stars
Verified

Waiting a month for my order

Waiting a month for my order. Requested for an update three times via email but haven't receive any response yet. I am assuming that this is just an error and will keep waiting for a response and or my order before I can give a full review of the product.

July 12, 2018
Unprompted review
Vitasunn logo

Reply from Vitasunn

Hello Rich,
Thank you for taking the time to post your review.
We apologise for the non-delivery!

We do see that we replied to your messages on 5-Jul and that we re-dispatched your undelivered order.
We will attempt to contact you again via the email address on file.

Rest assured that we will get this sorted out for you ASAP!

All the best,
Vitasunn Support.

Rated 5 out of 5 stars
Verified

Fast and good dilivery.

Fast and good dilivery.
The effect of the capsula is very strong. Next time I'll order tablet so I can take a half when it's needed.

July 12, 2018
Unprompted review
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Rated 5 out of 5 stars

Pushy website but excellent service

A little pushy webpage. Can't say I care for that.
But the service is absolutely excellent, at least how I experienced it.

I ordered some Melatonin capsules from Vitasunn. They sent the pills as expected, nothing there.
Somewhere a mistake happened. My zip code was entered as state, and my old zip code was entered in the actual zip code field. So the pills were rejected by the post office and sent back. Vitasunn re-sent the pills to me to the correct address for no additional charge. That's the thing that made me change my opinion of them to being very positive.

July 3, 2018
Unprompted review
Vitasunn logo

Reply from Vitasunn

Hello Mr. Jacobsen,
Thank you very much for taking the time to post your review.
It is always our top priority to provide every Vitasunn customer and visitor with the highest level of customer service and product quality possible!

We look forward to the opportunity to serve you again soon.

All the best,

Vitasunn Support Team

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Rated 5 out of 5 stars
Verified

Best Melatonin I have found so far

Best Melatonin I have found so far - I have been using it for 20 years. Fast delivery and trustworthy to make business with. The only negative I can Think of is that not all products are always in stock.

June 30, 2018
Unprompted review
Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery, good service and fast answers when you need help.

June 27, 2018
Unprompted review
Vitasunn logo

Reply from Vitasunn

Thank you so much for posting your review.
We do our very best to provide the highest quality products and customer experience in the industry.
We're glad you like our work, and we can't wait to serve you again in the future!

Best,

Team Vitasunn

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