I brought 2 bottles of echo free for my 88 year old father. He used 1 bottle and he said his ears were worse. The only reason I brought echofree was because of the money back guarantee because there... See more
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Ordered items on Friday 28th May, still waiting for arrival. Email back from customer services to say there was a delay with a product and items would be sent Saturday 5th June next day delivery. Item... See more
Update: product arrived today so changed star to suit, still could have given me the heads up or responded to emails then there wouldn't have been an issue...... Ordered on the 26/10/22 and received c... See more
Used echosupplements for years now and never once have I been let down! Delivery is always on time if not before. Very rarely will it be late, and if it is, they will notify you immediately! Will n... See more
Company details
Information provided by various external sources
At Echo Supplements we are totally committed to bringing you the best supplements on the market at great prices. We pride ourselves on our customer service and can talk you through the best supplements for your training. We stock all of the top brands including Sci-MX Nutrition, Boditronics, Reflex Nutrition, BSN, Optimum Nutrition, USN, PhD, Grenade and Oatein. In addition we have put together a comprehensive range of supplement packages for some of the most common muscle gain and fat loss goals! Delivery is FREE on all orders over £45 within the UK and all items are sent on a next day, recorded delivery. You will also get an alert telling you when the delivery will be in a 1 hour timeframe so no more waiting around all day for a parcel! We do also have the UK's largest bricks & mortar supplement store in Whitley Bay if you would prefer to browse and take your supplements home the same day.
Contact info
55 Marden Road, NE26 2JW, Whitley Bay, United Kingdom
- 0191 2536220
- info@echosupplements.com
- www.echosupplements.com
Hasn’t replied to negative reviews
I brought 2 bottles of echo free for my…
I brought 2 bottles of echo free for my 88 year old father. He used 1 bottle and he said his ears were worse. The only reason I brought echofree was because of the money back guarantee because there are so many scams out there I thought my father was safe buying from them. He is on a fixed income and $178 is a lot money. I have been trying to get a refund for 1 month. I sent the product back on August 13th 2025. I took a picture of it at the post office and emailed it back to the address they sent me. Then they sent me two emails with phone numbers to contact a coach for my father. He is 88 yrs old he does not know how to use zoom. So the bottom line is this company is a scam DON’T believe them when they say MONEY BACK GUARANTEE. Now when I try to email them it doesn’t go through. SCAM
Had a slight issue but was easy to…
Had a slight issue but was easy to contact and they sorted it fast! Will defo be using again!
On the 1st of December I ordered some…
On the 1st of December I ordered some supplements and paid for next day delivery and 2 weeks on I still haven't received them . Its in possible to get in touch with anyone there
Order still hasn't arrived
Order still hasn't arrived
Still waiting 2 weeks for a response
Avoid like the plaque
All good boxes and with Instruction slip.
Not sure if order went through. But good my order with packing slip 5 days later :-)
I have used Echo on and off for years
I have used Echo on and off for years. They used to be based near me so I used to visit the store, but then they moved to the north east. I can still get hold of someone on the phone and the mail service is reliable.
Very quick delivery
Very quick delivery! I didn’t receive a confirmation email for my purchase, when I was trying to create a account on the website it wouldn’t send me the confirmation code to log in to track my parcel and also emails were bouncing back and phone line wouldn’t call, all that with then reading some negative reviews online I decided to submit a refund request, maybe a little early, bad on my part! Anyway I need to amend this, I still don’t know how I can get in contact with you so hopefully you see this! Let me know, thank you very much for the speedy delivery
stay away
paid for next day delivery but the items never arrived.
they are unresponsive to emails and the phone number doesn't work. I only got my items over a week later once I made a complaint to paypal who raised an investigation and contacted them. When i recieved the items it appears they were sent from a completely different company unrelated to Echo supps. Stay clear
I ordered sarms and was given two sarms…
I ordered sarms and was given two sarms with very very short use by date
Order never turned up
Order never turned up. Tried to contacted and never heard anything back
Probably one of the worse places to shop
Probably one of the worse places to order, ive tried getting into contact with them, no reply.
Ordered my product over 2 weeks ago, money has gone out of my bank but no product, email, etc.
I paid extra for dpd delivery and no luck.
Rude scammers
Ok, can’t update my previous review so here is another. Nearly three weeks after placing order and I still didn’t receive product. If that’s not enough, there was only short, rude respond to my early email: “You’ll get your package next week”. That was almost two weeks ago. Since then, I have sent few emails and received no response. Will go through the card company to get refund. This company was always slow but now seems they are scammers and nothing else. Won’t buy anything anymore from them.
5 star
Easy order process, and great customer service, fast response!
Would defo be using again
Easy to order Via website
Easy to order Via website. Quick delivery. Excellent company. Never had any issues
Still didn't receive new order
Still didn't receive new order, for previous I've been charged twice. Contacted via email... no respond, no customer service whatsoever. The only extra star is for having good products and sometimes delivering them within fair time.
Order not recieved
Order not recieved! No answer to email's, and will not answer the phone, terrible customer service, horrible business. Stay clear
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