The Agency that first opened the door for me to this industry! It's been 2 years and I'm still happy to work with Universal Extras! The team is professional, supportive and friendly 🥰 I always get an... See more
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I’ve had a great experience working with Universal Extras! Through them, I’ve had the chance to be part of 3 BBC dramas and even featured in the Adidas x Newcastle advert, which was an amazing exp... See more
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Shocking!!! Expect you to travel all the way from London to Wales on extremely short notice and no allowance for expenses for a fitting, then screw up the zoom call for rehearsal and then email at 7 p... See more
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Despite paying to be a priority artist, haven't had any work from these people for over 18 months. They keep rejecting photos that other agencies are happy to accept, when I apply for jobs, I don't ge... See more
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Company details
Written by the company
Uni-versal Extras is a professional casting agency based at Pinewood Studios that specialises in supplying high-quality background Artistes for TV, Film and Commercial productions.
Contact info
United Kingdom
- www.universalextras.co.uk
Replied to 75% of negative reviews
Typically takes over 1 month to reply
The Agency that first opened the door…
The Agency that first opened the door for me to this industry! It's been 2 years and I'm still happy to work with Universal Extras! The team is professional, supportive and friendly 🥰 I always get answers to my questions in emails, which I really appreciate. UVE takes into account my needs and coordinates all issues with the Production in my interests! The work I got through the Agency was fantastic with good pay, for which I am grateful to the Production! I took part in various famous projects with interesting roles (one of my favourites is playing a character from the Victorian era). All the production teams were very caring, friendly, supportive, so being on the set was a real pleasure💗
I’ve had a great experience working…
I’ve had a great experience working with Universal Extras! Through them, I’ve had the chance to be part of 3 BBC dramas and even featured in the Adidas x Newcastle advert, which was an amazing experience.
The whole process has always been really smooth — communication is clear, the team are friendly and supportive, and everything on set is well-organised. I’ve genuinely enjoyed every job I’ve done with them and always look forward to the next opportunity.
I’d definitely recommend Universal Extras to anyone wanting to get involved in film, TV, or adverts. It’s been such a fun and rewarding experience working with them!

Reply from Uni-versal Extras
As an actor I deeply loved working with…
As an actor I deeply loved working with Universal Extra’s and I hope todo so soon.
Unlike some of the agencies, they actually take the time to email you back, with detail and humanity.
Thanks
Karl-James Langford a member of equity
Excellent in all respects
Last week had my first role after about 3 months of being unsuccessful for a number of roles ,
The agency I found to be excellent in all respects , giving full directives of the requirements for the production. communication through out was first class , on the day the whole experience was amazing from start to finish ,working with well organised professionals .
Highly Recommended.
I was blown away by the on-set crew and staff sheer dedication, hard work ethic and their expertise..
I felt honoured and appreciated to be on set, doing my roles and to witness their professionalism.
I thought were very well looked after, all our individual dietary requirements were catered for very well.
Refreshments were always available for those who needed them and so forth.
After my first amazing on-set experience with Universal Artist, I hope to get selected again in the future.
Background artist.
I loved being on the set and meeting with people who has a few years of experience as background artists..The film crew will organised.. placing people on the right filming Set,
Great support and follow up to…
Great support and follow up to bookings. Like all Agencies they can not guarantee artistes are selected, that’s up to production. When you do get a booking their follow up and support for the booking and payment have been great. Thank You 😊
Pinch Me Moment
I had a wonderful week on set through UVE. A personal phone call for the initial booking was a nice touch and the flow of information for the fitting & filming days was of a very good standard. Whilst on set the SA’s were treated really well. I felt valued & respected by the entire production team throughout. It was amazing to receive positive feedback, again personally by phone, after we had wrapped my part of the production. The role went from minor feature to full on character part and I still can’t quite believe it happened. A fantastic week amongst many during my second career as an SA and I can’t wait for my next opportunity!
Don’t fall for this one !
I have been ‘signed up’ for about a year and a half and got no offers. I paid 60GBP for membership. I met someone who told me that any extras agency who ask you for money must be scammers. I see here on trustpilot that there are far more bad reviews than good for Uni-versal Extras. Not a good sign. They will not refund my money. Don’t fall for this one !

Reply from Uni-versal Extras
First experience
I had my first job this week as a double and I have to say what an amazing day it was I was looked after so well from start to finish Alice in particular was great , so helpful I couldn’t help but think how lovely kind and helpful everyone was and I hope I’m lucky enough to work with such a great team again

Reply from Uni-versal Extras
Uni-versal Extras makes the difference
Uni-versal Extras. Not only does the team find you work, but also makes sure everything goes smoothly before, during and after filming.

Reply from Uni-versal Extras
Universal extras o the set of Animol
Landed my first job through universal extras on the film Animol directed by Ashley Walter’s playing the part of a female prison officer I was on set for 4 days.This was an amazing experience and made even more special by the crew etc.. I met some lovely people on set and can’t wait to land my next role
Sonia Rose

Reply from Uni-versal Extras
1st job a movie- brilliant experience
I was put forward for a job on a motion picture for my first role. It was so exciting. The company work late into the night to ensure supporting artists are booked and given all the info they need. Everyone was pleasant and helpful that I spoke to. Can’t comment on payments as it is too soon. I have since recommended the company to others. Brilliant working for Uni Extras.

Reply from Uni-versal Extras
Wowwww
Wow, Universal Extras Agency is UNIQUE and I've being with them since 2005 started with unique SOAP
Holly Oaks as a Japanese Tourist on the London Decker bus with Actresses Mikyla & Tracey.
Very good in response and feedback/ pay. Thank you.

Reply from Uni-versal Extras
Spent a day in mid December on an ad…
Spent a day in mid December on an ad project called Solitaire Cash. The day went well enough, but for several weeks I got no information on earnings or payment date. A week or so ago a payment landed in my account, but was only half the amount quoted me. There has been no communication to explain, and when I log in to my UVE account, there is NO earnings information provided for this, or any of my previous jobs. Such a contrast with Casting Collective, which provides an itemised statement of earnings within hours of wrap.

Reply from Uni-versal Extras
The Team at UVE work hard to make…
The Team at UVE work hard to make things happen!. They have been professional, helpful and extremely accommodating. Many thanks for your hard work!

Reply from Uni-versal Extras
They send you a message to say if you…
They send you a message to say if you will be available for the shoot and then hours later they will tell you that you have not been chosen?? Happens many times!

Reply from Uni-versal Extras
Not a good business in my opinion
Not a good business in my opinion. My experience wasn’t good- I really fancied doing a bit of extras work. Ok I had a permanent job so it was difficult to allocate time for extras roles, but when I did answer positively all of the criteria- instantly they sent me an email saying I didn’t meet the criteria for the role. I would not renew this next year. I did ring the support team and the lady who answered saw my responses, and didn’t also
Know why I’d been rejected.

Reply from Uni-versal Extras
My first ever on set experience was…
My first ever on set experience was wonderful with the production company. Well looked after from start to finish. Nothing was too much. They even helped accommodate one SA, who would have had a 7 hour journey home. Various food options considered and friendly and helpful crew. They even drove me to the train station. I missed my train, it had arrived and left 10 minutes before it was due, but what they did to get me there, was above and beyond and I couldn’t thank them enough. UVE were also on the end of the phone with any questions I had. I can’t wait to work with this production again.

Reply from Uni-versal Extras
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