Hi Kash; thank you for your feedback.

We do understand that a common pain point amongst our Artistes is being checked for jobs but then not being selected. If you are shortlisted and responding to our availability messages, that is because we feel you are suitable and want to put you forward.

We do our best to protect our Artistes from disappointment by explaining that a ‘pencil’ is a temporary hold and, sadly, we can never guarantee you will be booked. That is because the production always make the decision as to who they want to book.

As of March 1st, we introduced a new listing fee pledge whereby Artistes can expect a minimum of 10 days of paid work per year or receive the following year’s listing for absolutely nothing. We do hope that this, in some way, helps you approach further work with us with more confidence.

We’re always receptive to feedback, so thank you for providing us with opportunities to improve the UVE service.

We hope to work together again in future.

- The UVE Team