New customer I signed up when a representative from Thomson Dairies came to my door . I read the leaflet which had all the produce on it, and was not put under any pressure to sign up .
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Nicola was very helpful, sorting out an addition to our regular order. I love the personal service given by Thomson’s, from the office staff to our milkman, Alistair! We are also approached with lots... See more
Wouldn't bother with them. They came around the house and left a teary note about how hard of a life farmers have etc. They come around the next day with a leaflet. We don't drink milk but we order e... See more
I called and spoke with Nicola yesterday due to my account being just setup. Couldn’t of been more helpful and explained the new process to me and said if I had anymore queries or questions as the app... See more
Company details
Written by the company
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Contact info
United States
- www.thomsondairies.com
Breach of guidelines
Excellent Service
Nicola was very friendly, polite and professional and dealt with my enquiry quickly.
Excellent service
Resolved my query quickly and effectively. Great service and products!
Dealt with my question quickly and…
Dealt with my question quickly and efficiently - good service!
Nicola was very professional dealing…
Nicola was very professional dealing with my request.
Temporary cancellation
I needed to cancel deliveries for a few weeks while going on holiday.
Nicola responded quickly and efficiently, and has dealt with my enquiry in full.
First-class customer service
First-class customer service. Nicola was a pleasure to deal with!
Very friendly and helpful and sorted my…
Very friendly and helpful and sorted my problem fast
Prompt reply and efficient
Nicola was prompt on replying to my emailed enquiry updating our deliveries and actioned my request efficiently with no issues. Thank you.
Speedy reply from Nicola.
Nicola replied promptly and effectively…
Nicola replied promptly and effectively to my request. Thank you
Nicola was great
Nicola was great, sorted my request out super quickly. Great friendly staff every time, thanks!!
Great service
Company, in particular, Nicola is very quick to reply to emails and carry out my requests
My questions were answered by Nicola…
My questions were answered by Nicola even though more clarification from myself was needed. A speedy reply on both occasions too, which helped as was a little confused.
Just cannot get rid of them.
Just cannot get rid of them. I am taking holidays of up to six months at a time and if I miss the date for renewal. Bang! There they are again. To cap it all it’s now going to the wrong blooming house. I have emailed, face book messaged etc but am told you must phone. Phone and you get hard sell and extended holiday which means you forget about them and bang they’re back again. I note DMs on Twitter are disabled so you cannot get to them that way. I wish to God I’d never started them. I do think the delivery now going to the wrong bloody house just takes the biscuit absolutely. How this has never hit mainstream media is beyond me. Every fibre of my being is screaming just go away. See from my online form that I’ve not actually requested a delivery for over 2 years. And link that with messages and emails and bloody take the hint. 2 years of this Chinese Warfare. It is quite frankly shady to stick to a we need a phone call in this day and age when so much of the world accepts digital forms of communication. Utterly archaic and deliberately so.

Reply from Thomson Dairies
Great service all round from this…
Great service all round from this company. Nicola always helps efficiently and responds quickly to amy requests/queries.
Great customer service
Great customer service, always ready to help and quick in responding. A great company that supports the farms!
Excellent customer service
Excellent customer service, staff always pleasant and helpful
Nicola always cheery and helpful
Got a reply wihin a few hours
Got a reply wihin a few hours.
Nicola- customer service was quick & efficent.
Excellent
Our request was answered quickly and effectively. Like every time.
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