Theluxurywatchcompany Reviews 447

I had the pleasure of meeting Charlie and some of his team today during the purchase of my new Rolex, what an outstanding group of people they are, professional, knowledgeable and excellent in all... See more

I’m absolutely delighted with my watch! The LWC team made the entire experience effortless and truly enjoyable. I don’t regret paying more than the authorised dealer price for a moment — it was worth... See more

Every step in purchasing my watch was made easy by Charlie. Perfect communication, and so professional. Nothing was too much trouble, no pressure and felt that he genuinely cared about the customer. G... See more

Watch was exactly as described - unworn & just over a month old - even with some of the protective stickers still on it. Price was very competitive compared to similar watches on Watchfinder. All-in-... See more

My son and I purchased two watches from LWC A fabulous experience from start to finish. Josh was so helpful and the communication before we arrived was excellent. Upon arrival Charlie made us so... See more

Could not have asked for any better service from Charlie and the team. Starting with very easy navigation of the website and excellently prepared pages for each watch. In addition to the confidence I... See more

Thank goodness for LWC. I would still be waiting for my first ever Rolex if it weren’t for LWC. Now, just completed my eleventh purchase, LWC is the only place i trust. All purchases have been as ad... See more

Hi folks, I did try the AD dance, but it's a lot of nonsense and I wanted the watch after a landmark birthday. So.. Luxury Watch Co in England got my call! Watch is immaculate and delivered... See more

Excellent experience at LWC .I contacted Charlie regarding a Rolex Submariner and made the journey to be greeted by the team . Josh dealt with me , he was extremely courteous and polite. A trouble f... See more

What an amazing experience it was buying my dream watch from Charlie & his team. Fantastic setting the boutique is so unique & the service is top notch. I truly didn’t want to leave.

Charlie and the staff were fantastic. The watch was in mint condition as advertised. Thoroughly enjoyable experience msde you feel special. A passion for watches

I bought my first luxury watch from here recently and it was a great experience. As others have stated its not just about buying the watch but the experience of visiting the boutique, meeting Charlie... See more

Visited the LWC boutique and enjoyed every minute of the experience. Charlie and his guys are friendly and super knowledgeable, and there’s no pressure or sense of being rushed into making a decision.... See more

Great team to buy a watch from. Thoroughly professional, quality service, knowledgeable and helpful. I'll definitely buy again and head up to Skipton to collect Highly recommend Well done, Charlie... See more

I placed the order for a watch case & got a lovely personalised email confirming it, saying the package would go next working day. Got another mail to say it was sent. Product, packing & service... See more

Fantastic service from Charlie and his team. The Datejust Mint Dial Fluted Bezel, Jubilee Bracelet is simply stunning - better than I imagined. Charlie sized the bracelet to fit me perfectly - comm... See more

This is my first luxury watch purchase and the whole process from first contact to collection was spot on. Charlie and his team have created this warm, inviting and exclusive experience when visiting... See more

LWC remains the Best! Great service, communication, immaculate professionalism, and quick/stable delivery to the United States. Thank you for all you do and allowing me to purchase the watches of m... See more

Outstanding watch Outstanding service Outstanding company Recently purchased a watch from the luxury watch company and couldn’t be happier, Charlie and his team are honest watch dealers and ma... See more

Great company team, very slick and secure transaction for what is not your every day purchase. Informative and prompt even at the weekend with reassurance your purchase is underway. I really appreciat... See more

I recently purchased a new, unworn Omega James Bond OHMSS limited edition seamaster watch from the luxury watch company. It was better than described! The whole experience was fantastic and the LWC te... See more

Forget the AD's What an incredibly professional, transparent and trustworthy team at LWC. Josh is a star, dealing with every question quickly over the weekend. The sizing, packaging and box contents... See more

LWC, the only place i will ever purchase a Rolex. “ Period, full stop, end of story!” 🙂 Once again, Josh worked closely with me in the process of purchasing my grail. Thank you LWC for making dream... See more

Outstanding service from initial email contact to our appointment working with Charlie on my purchase. It is one thing to watch the videos and wonder but the boutique experience was the real deal whic... See more

Exemplary service from a Yorkshire (God’s own Country) based watch retailer. An honour and a pleasure to meet Josh (unfortunately Charlie was away). First class service and product; may your firm g... See more

Honestly I think this survey was sent to me in error, perhaps I put something in my cart hoping to find financing for it but it went arry. I will say this however, I found the Luxury Watch Company... See more

I'm still waiting on the delivery because I didn't provide correct details for customs. Other than that, LWC made this extremely easy for me. I'm in the US and they are 8 hours ahead of me but through... See more

What I like about this company even though we did no business as of yet- is I enquired in about selling a watch and they got back to me in no time and said upfront what they are willing to pay - no g... See more

I contacted LWC a few months ago and asked if they could source me a Submariner ( no date ) for my birthday in July after noticing a couple had been sold and no one had contacted me I bought a subm... See more

LWC is my go to watch dealer. It is a blessing to have found such a great company with great people. My purchases have been a wonderful journey. Josh has been terrific with answering questions, proble... See more

Josh and the team at LWC are amazing and made the whole buying process superb. They offer very good prices and the service is second to none. The packaging that your watch arrives in is simply exquisi... See more

Transparent, honest, polite, responsive and fair. Cannot fault them. They are selling a high value product and the standard of service matches that. They want customers to do repeat business and it sh... See more

My first time dealing with LWC and it was an absolute pleasure. I'd enquired and asked questions many times in the past (and found the entire team incredibly helpful) but this was my first time doing... See more

From the moment I first reached out, the LWC team delivered exceptional service, all the way through to the collection of my dream watch. They were not only knowledgeable and professional but also i... See more

When the courier delivered my purchase I could see that this was no ordinary box. It was custom made to protect everything inside. Even the tape around the box had been placed with love and care.... See more

Outstanding service from the guys at LWC. Wanted to trade one Rolex for another. From initial contact, the service has been excellent. Emails were answered very quickly, usually within minutes. They k... See more

WOW!! From the very first communication with Josh, all the way through the process, with Charlie, we couldn't have been more impressed! What an absolute pleasure to work with such a professional compa... See more

We had such a fabulous experience with Josh and Charlie choosing a watch for a special birthday. So knowledgable and gave us time to make sure the watch fitted absolutely right before we left. We ha... See more

A great experience collecting my Rolex from the boutique. Charlie and his staff were very enthusiastic and talkative. Overall, very happy and will definitely be a returning customer. P.S. I've... See more

I visited Charlie today, to take delivery of my Steel and Gold Rolex Sub. I can't recommend him enough, what a sound honest person he is despite him not giving me his Rolex pen. He provided me wit... See more

A very memorable day and may I thank Charlie and his team for an exceptional service and making me feel very welcome. The location and premises are very special and would without doubt recommend... See more

Charlie has a great team, honest polite non pushy sales environment. Stunning boutique in impressive surroundings. Would recommend the LWC company to anybody.

I today purchased my second Rolex sports watch from Charlie and to say the least its a brand new watch, ( Steel 2019 Sea Dweller 50th anniversary model) with all the stickers in-tacked . Its a gr... See more

For the fourth time now I have had a beautiful buying experience. The team ... it matters not who one speaks as the depth of knowledge and understanding customers needs and wants runs the length an... See more

This is my second watch from LWC , the sellers reputation matters as much as the watch and LWC made the decision easy , a flawless experience from start to finish.

My whole experience has been amazing with the team, from my messages back and forth about the watch, being a first time buyer, to the courier delivering my purchase, the box and presentation insi... See more

I recently purchased a Rolex Submariner here, and I couldn’t be happier with the entire experience. From the moment I walked in, Charlie and his team were welcoming, professional, and incredibly... See more

When we bought the watch a year ago it was lovely and really pleasant experience. We thought that it was really nice and honest guy. Well.. We changed our minds a year later. We decided that we won't... See more

Great service, couldn’t fault it. Was looking for a 126503 diamond dot for a while and the purchase was really straightforward. Delivery and packaging first class. Will order again when I can afford t... See more

Fast, efficient and very professional service from start to finish. Very responsive to emails and made the whole process super easy. Would definitely recommend LWC.