JC

John C

United Kingdom

Reviews

Review of Theluxurywatchcompany


Rated 5 out of 5 stars

Unworn really means unworn

When the courier delivered my purchase I could see that this was no ordinary box. It was custom made to protect everything inside. Even the tape around the box had been placed with love and care.
This is highly unusual and I was taken aback because it was something that I hadn’t experienced before.
The timepiece and contents was exactly as described. Nothing was missing. I was surprised to be utterly frank because I had had a couple of bad experiences from other dealers purchasing online before with exaggerated descriptions of the condition of the piece.
Josh was amazingly helpful throughout.
Thank you so much Josh, Charlie and team. You have a very happy customer who still has a huge grin on his face after purchasing (one) of his grails.

July 7, 2025
Unprompted review

Reply from Theluxurywatchcompany

Thank you for the outstanding review John.

We are so pleased to hear we exceeded your expectations with our service.

We do like to make the unboxing experience as special as possible if you cannot make it to the Boutique.

We are very happy to have helped get you the watch you had been after for so long. Enjoy the stunning timepiece, thank you for being such a pleasure to deal with and we look forward to hearing from you again.

The LWC Team