We visited the Huddersfield branch and Akash was very helpful and informative and demonstrated the sofa we chose. We highly recommend him and thank you for all your help. Akash is the man to see.

Bought 2 chairs from Huddersfield store today and Akaash was very helpful and knowledgeable.

Big thank you to the lovely Akaash. You made our first time being a new sofa memorable. Thanks again for all the help

The delivery guys called to say they are half an hour away, gave us time to prepare the room. They were quick helpful and polite. They set up and plugged in when it all lite up they got us to sign. My only problem is that when they left we tested the functions and we found the vibration in the right hand seat is not working.

Akaash sold us a new corner sofa and was really helpful from start to finish. He listened to what we were looking for and showed us options which were relevant to us. He was also great with our little boy and made him feel part of the process.

I bought my mother a sofa. I was disappointed in customer service care when chasing the delivery. I just expected more. Didn’t make me feel valued. Shame really. Sofa is beautiful and delivery was great.

Professional, courteous and efficient.

Turned up on time. Lads were friendly and efficient. Carried settee's in to location and set them up in no time.

After ordering back in easter I accidentally deleted my email with all the confirmation finance on etc, the shop would not help me apart from printing out a basic receipt. Also, no sample of fabric can be ordered on the website hence after 2 months I had forgotten the colours of my new sofa

On delivery of sofa the crew 2 men wrote ok however, after leaving i noticed a muck mark on my newly laid carpet. I have sent complaint in and waiting a reply

Very happy with my sofas absolutely love then and delivery was painless delivery men very polite and considerate would highly recommend A class service

The delivery guys were brilliant. Can’t praise them enough, the layout of the house made the delivery quite tricky, but they got the job done. Respectful of property and they took care.
A special mention for Cemi at the Huddersfield beach who sorted out the order after a 3 extended delivery dates. I actually cancelled my order at one stage, but after talking to Cemi, she sorted me out.

A one star review is too high for this so called furniture chain.

If you are looking to purchase furniture, DO NOT GO TO SCS!

From the day following my purchase the issues started. First it was the fact the the sales staff had somehow ordered my sofa, chair, and buffet in different colours. This was eventually remedied, after being told there may be a charge for amending my order, which was their fault for getting wrong.

The delivery date finally arrived only to find that the cushions along with essential parts of the furniture were missing, (legs, recliner power packs, and power leads).

After 10 weeks of attempting to contact ScS help centre (in excess of 20 occasions) and repeated promises that the order would be fulfilled. Three additional deliveries later and after supplying incorrect legs, the order was still not successfully fulfilled. I requested they collect the furniture and requested a full refund.

Surprisingly, the collection of the furniture was the only thing ScS managed to get right first time.

Ordered a sofa back at the end of march, with an expected delivery date of 4th April, that sailed past with no update from SCS, contacting customer service was difficult but when they eventually called me back they didn't know anything. The date on the tracker was updated to expected at the end of April, that again went past with no updates, received an update 13th May saying the new date would be 26th May, which is what it still says now a week later!

Edit 12th June, still nothing from SCS, other than a "we're looking into it"

I had previously bought form SCS Reading and was happy. I noticed the SCS in Huddersfield had a sale and we needed a few items, so went in to browse. We were assisted by Akaash who showed us several sofa's and offered us advice on them. He was warm, polite and not pushy and helped us until we had an idea of what we wanted. Whilst looking around the store I was given a cheeky offer from Kami, which I could not refuse. To be fair it was heavily discounted but we managed to come to a deal which included other items. Kami was humorous and professional so it was a pleasant experience. Thank you

Great service friendly nothing too much trouble

This company’s customer service is an absolute shambles, a disgrace!
Our furniture was delayed by more than 10 weeks from the date originally promised, we have have 5 delivery dates in that time, 4 of which were cancelled 24 hours beforehand, and when delivery eventually took place the foot stool was damaged. Avoid like the plague!

We got our sofa from this company 2 years ago and for the last 1 we have been trying to get problems sorted out due to issues with sofa and chair . We have been handed backwards and forward also had a bloke come out to have a look at sofa and chair who told us we where to heavy for sofa and sitting in it for to long. ( we both work full time) . I have sent another email a few weeks ago only to have another rely saying customer service email is no longer in use and to get in contact it local store , So back to were we started from over a year ago. Will never use this company again and would Not recommend to anyone.

Did a great job,very efficient and friendly guys, more than happy with the service.

Delivered when expected by a friendly, polite & efficient team.

We visited the Huddersfield store today to buy a suite and were made very welcome and received excellent service. Akaash was exceptionally helpful and brought us a cup of delicious Italian coffee to drink while we were discussing our choices.