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I purchased two kitchen knives from ProCook Banbridge and I’m truly impressed. The build quality is outstanding — solid, well-balanced, and razor sharp right out of the box. The staff were knowledgeab... See more
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Location
Switch locationUnit 39a The Boulevard, Outlet Park, BT32 4GJ Banbridge, GB
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Verified
At a certain age a girlie shopping day tends to focus on comfy shoes and a potter through a cook shop lured in by shiny pans and gadgets that never existed in our youthful cooking days. The staff at... See more
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Verified
Very knowledgeable staff member who was extremely helpful as my wife was in a wheelchair, and when asked for something he promptly found a selection and brought them to us ro choose.
Company replied
Verified
Great experience, staff knowledgable and very helpful. Not five star as a bit disappointed with the limited stock offer of this product.
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 39a The Boulevard, Outlet Park, BT32 4GJ, Banbridge, United Kingdom
4.9
Excellent
447 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Quality products and great service
Very knowledgeable staff member who was extremely helpful as my wife was in a wheelchair, and when asked for something he promptly found a selection and brought them to us ro choose.
October 24, 2025
Reply from ProCook - Banbridge
We're happy to hear that our staff member was so helpful and knowledgeable! We appreciate that they promptly assisted you and your wife with her wheelchair. Thanks for your positive feedback!
Verified
I purchased two kitchen knives from…
I purchased two kitchen knives from ProCook Banbridge and I’m truly impressed. The build quality is outstanding — solid, well-balanced, and razor sharp right out of the box. The staff were knowledgeable and helped me choose the perfect knives for my needs. Cooking has become more enjoyable with these tools. Excellent products and amazing service. I will definitely be shopping here again!
October 27, 2025
Reply from ProCook - Banbridge
We're delighted to hear you're impressed with the quality and sharpness of your new knives from our Banbridge store. It's wonderful that our team's expertise helped you find the perfect tools, making cooking more enjoyable. We appreciate your positive feedback and look forward to your next visit!
Verified
Staff good understanding,good product
October 27, 2025
Reply from ProCook - Banbridge
We appreciate your positive feedback regarding our staff's good understanding and our good product; we are so happy you enjoyed them!
Verified
Verified
Lovely staff and delightful gadgets
At a certain age a girlie shopping day tends to focus on comfy shoes and a potter through a cook shop lured in by shiny pans and gadgets that never existed in our youthful cooking days.
The staff at The Outlet, Banbridge, understand customers. Offering help then leaving us to happily dither over choosing helpful things/stocking fillers. They were friendly and chatty, which is our local way, although craic as essential to selling is so often frowned upon by by big non-Irish companies
October 23, 2025
Reply from ProCook - Banbridge
We're glad you enjoyed your shopping experience with us! It's great to hear that our team understood your needs and created a friendly, helpful atmosphere. We appreciate your positive feedback and are happy we could provide a pleasant visit.
Verified
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable staff member
October 22, 2025
Reply from ProCook - Banbridge
We appreciate the positive feedback. We are so happy to hear our staff member was excellent, friendly, and knowledgeable. Thank you.
Verified
Verified
Great shopping experience 5*
Great shopping experience due to wide range of quality products available and made all the better by friendly knowledgeable staff
Thank you
October 15, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to share your experience! We're so happy to hear that you enjoyed the wide range of quality products and found our staff friendly and knowledgeable.
Verified
Diane very impressive and knowledgeable
The lady Diane that was working was extremely helpful and informative even with all my questions top class service. Had to keep going back to checkout to buy more im sure she was sick of looking at me i only went in for 1 thing my kitchen is now packed with usful gadgetsto make my life easier thank you so much Diane.🤣
October 14, 2025
Reply from ProCook - Banbridge
We're so glad you had such a positive experience! It's wonderful to hear that you found our service helpful and informative, even with all your questions. We appreciate your feedback and hope you enjoy your new kitchen gadgets!
Verified
Great staff and products
September 29, 2025
Reply from ProCook - Banbridge
We appreciate your positive feedback regarding our staff and products; we are so happy!
Verified
Reply from ProCook - Banbridge
We're happy to hear that our assistant was helpful, and you are pleased with your purchase. Thank you for your positive feedback!
Verified
Helpful assistant and good range of…
Helpful assistant and good range of items at very reasonable prices
October 11, 2025
Reply from ProCook - Banbridge
We appreciate your positive feedback! We're so happy to hear that our assistant was helpful and that you liked our range of items and prices.
Verified
Very good quality and Good service
Very good quality and Good service, very pleasant staff.
October 9, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy you liked our quality and service.
Verified
Reply from ProCook - Banbridge
We're happy you found our store well laid out, and we appreciate your kind words about our team member. Thank you!
Verified
Reply from ProCook - Banbridge
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Verified
Staff were so polite and helpful
Staff were so polite and helpful. Very knowledgeable and experienced.
September 9, 2025
Reply from ProCook - Banbridge
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was polite, helpful, knowledgeable, and experienced.
Verified
Really helpful knowledgeable staff.
October 6, 2025
Reply from ProCook - Banbridge
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Verified
Excellent assistant
October 2, 2025
Verified
Great experience
Great experience, staff knowledgable and very helpful. Not five star as a bit disappointed with the limited stock offer of this product.
September 29, 2025
Reply from ProCook - Banbridge
We're glad you had a great experience with our knowledgeable and helpful staff. We appreciate your feedback and will review our product stock levels.
Verified
Great shop - will be back
Got everything we needed plus more! The guy working there was very helpful and pleasant and not st all pushy.
September 29, 2025
Reply from ProCook - Banbridge
We're happy to hear that you found everything you needed and more! We appreciate your positive feedback regarding our helpful and pleasant team member. Thank you!
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