Mr D Food Reviews 202

Zero customer support !!! Nothing has changed in years now and might even be getting worse. Use Uber Eats or another place that actually values customers. 1hr already BTW and still waiting on an ag... See more

Over 3 hours for a delivery, with zero correspondence from them. I'm writting this because its one of many instances that this has happened. Uber is far better.

At 1st it was an okay company but now I have to wait hours for My delivery and when I call customer services their attitude stinks Very unhappy customer I've had the call dropped on me 2 whilst wai... See more

Your drivers will be bringing you allot of quotes and requests for headlamp replacements/repairs, I will be wripping those things TF off as a motorcyclist myself. They drive with brights on 24/7 + ext... See more

Ordered during bad weather, delivery delayed by this. Mr D kept me informed , supplied channel to comms with driver. Delivery worked as best it could, driver delivered as soon as he physically cou... See more

Placed an order before 07:00 this morning! To be precise 06:49, ETA time provided was for 09:00(witch is fine), its currently 09:55, still no delivery, still no pickup of goods at store. Whatsapp help... See more

Used them a few times, then one day the delivery agent broke a bottle of wine. No Acknowledgment; No refund; Ignoring my emails for months. So basically totally untrustworthy. My advice: Avo... See more

They don't even deserve one star. And worst is you can complain as absolutely nothing will happen. They can even accuse you of repetitive reviewing on the app yet I have multiple pictures as proof. De... See more

Trash trash trash.. just because they couldn't reach me on the phone for a few minutes they canceled my order and they're not even giving me my full refund. Never using this trash app again

I ordered food through jolly fisherman's on 24t August in Mitchell's plain Rocklands, and used Mr D for delivery I stood outside waited about 15 minutes for the guy to deliver my food, he never pitch... See more

The worst delivery company. I do not recommend them! Mrd just told me they won’t compensate me. When I did not ask for any compensation. Can they just refund me for the order they cancel... See more

Worst delivery company ever(2) One of the milkshakes in my order spilled then the driver took my number and said he would get me a new one. Never got it, so I tried calling Mr D, there is never an a... See more

This Is the third or fourth time that this is happening they accept my orders and then they don't want to deliver my food telling me to walk to come fetch it if I had a car do you think I would be usi... See more

The driver did not deliver or even arrive at my address. I did not get any notification or call. Then a few minutes later the App showed that the order was delivered. They probably handed the food to... See more

Take Nando’s off your list of restaurant options!!! Have been waiting for our delivery for 1.5 hours now. They are NEVER on time with their food, even when we order directly at one of their locations.... See more

I am extremely disappointed with the service I received from Mr. D's team. Despite my repeated attempts to contact them, I received no response or update on my query. To make matters worse, when... See more

I have dealt with Mr d for at least a year now, and oh, quite regularly . Excuse my english but what the fook?!. While I do understand that this business does not necessarily own a restaurant, t... See more

Here’s the review once more: I placed an order with Mr D using the Pick n Pay feature for groceries. Shortly after, I realized I had forgotten to add an item, so I used their "Update Order" f... See more

This application is terrible! Do not use it at all!!! Its always rejecting orders but deducting money from your bank account. Firstly they lack consent for the consumers, I have ordered 3 times in... See more

Atrocious service. This experience was not what I had become accustomed to with Mr D. The driver arrived. He shoved the pizza in my hands without uttering a single word. Not even a grunt. Regretta... See more

I had had missing food on the 22 Oct. Contacted them and still waiting on refund. And now again tonight missing food from my order. Contacted again. They started taking my details. And as I send the... See more

By far the worst online experience of my life. They took 30 seconds to charge my card for an order that does not exist on their system and were not delivered to me, but more than three months to NO... See more

Terrible! Drivers are incompetent - cannot follow simple GPS and directions, ignore your messages and phone calls. The help center is even worse. I am disgusted.

Driver disappeared with order - worst than that is way call centre handled it , didnt contact driver , and informed that they do not know on turnaround time escalating my query - which did not happe... See more

Waited 2 hours for a delivery just from a burger king delivery Estimated time was a hour and a half before the food arrived Goodbye mr d food never using you again

I ordered from pick n pay, some items were missing. I wrote to them and guess what?! I was told to go to the store and lodge my complain there, how possible is this? I ordered online for a damn reason... See more

DO NOT ORDER FROM HERE. Today we received rotten chicken, raw and expired. We sent in about 30 enquiries at this point and still no one has assisted us. The person who runs this Facebook page blatant... See more

If I could give the 0 stars I would, I found a cockroach in my food, and all I got was sorry, I ordered food again, it takes one hour to deliver etc, They say they aim to please and if there is... See more

Never again. 3 times I ordered through Mr D and all three times was a issue. The location feature don’t work correctly on app. The last time was the worst. No food arrived. No feedback. Driver don’t r... See more

Orders Uber Eats. Dreadful food! Tasteless burger and chewy, rubbery fries. Went in the food recycling where it belonged!

They don't even deserve a star ,bad service and the driver claimed that they did deliver our order where else he didn't hate it guys dnt even know their driver they do not even have information about... See more

I placed an order for 2 stir-fry meals just like I did the previous two Fridays. After the meals arrived I realized that this time the stir fry is full of noodles. Being on the Banting diet I do not e... See more

The most useless app I know for both grocery and restaurants drivers steal orders and they don’t do anything about it delivery coming after hours when you no longer in need

Disappointing Experience with MRD App - Hacked Account and Poor Customer Service I'm extremely dissatisfied with the MRD app after my account was hacked, resulting in unauthorized food orders a... See more

After collecting our meal today, the driver drove in the total opposite direction to our home for some time before realising the mistake. As a result, due to the added travel time, our food was stone... See more

Very bad and unprofessional services experienced. Placed the order on MrD for 3 lamb Biriyanis at Chennai Express Indian Restaurant Randburg, order arrived on time but when we start eating found all t... See more

Mr d never again terrible waited three hours for my food which was not delivered would not recommend

i waited for my order over an hour only to be told that my order failed due to the driver not being able to make it and i was not refunded

Drivers are very unprofessional including their customer services. Uber eats is way better!

I received a completely different order, I tried to contact them via WhatsApp support and waited 45 min to get a response, they closed the case while I was typing (4 minutes after their last message)

I do not recommend this app honestly why does someone have to reset thier email like what? Download at your own risk

I ordered food for delivery at 10.30 am, and when it hit 12.30 pm I called the owner and asked where my order was, there response was that it would be 15 mins away, and then when I called back at 1.20... See more

Mr D is the worst service I have ever experienced. I placed an order at a store for delivery the store rejected the order however the money was already deducted from my account. I then requested a ref... See more

Don't use this service I ordered food via their app yesterday at work they didn't deliver my food I contacted them they i must go and collect food myself what a poor service

Totally wrong order. We're only willing to give a partial refund. R240 Instead of R377.08

I made a card payment for an order and they took my money and then proceeded to cancel my order. Not a great experience at all. The call centre drops my call. It’s safe to say I was scammed out of my... See more

I HATE MR D but I have no other choice there's no time to be in stores, the first time it was KFC now pick N Pay for the second time😡😡😡 deinfern I thought you were the best... disappointed 😥

I had one of the worst customer service experiences today with my Pick n Pay order through Mr Delivery. I waited nearly four hours for my order, only to have it cancelled without any proper com... See more

Just do not download this app the service and support are so useless not worth it when there is a mistake with the order like late or missing items don't hold your breath for a refund or even just a c... See more