maninder singh

South Africa

Reviews

Review of Mr D Food


Rated 1 out of 5 stars

Very bad and unprofessional services…

Very bad and unprofessional services experienced. Placed the order on MrD for 3 lamb Biriyanis at Chennai Express Indian Restaurant Randburg, order arrived on time but when we start eating found all the Lamb Biriyanis were mixed with boneless chicken. Contacted the call center for complaint, service consultant asked for the pictures, pictures been sent via email and made a call after 45 min sent email to follow up the complaint but unfortunately the other services consistent was not very accommodating because she asked for more pictures which I felt were excuses not to resolve the matter. Even I told her send the driver to collect the food and investigate but she was insisting to send more pictures. According to me that is not the way resolving the matter . Very unprofessional, I deleted the MrD account, no need this app nonsense any longer, please watch if your are using the services for this app. Not recommendation for this app at all . The worst customers services and support.

December 22, 2024
Unprompted review