From the beginning, Tim made the whole process as easy as possible. Viewings were arranged quickly and efficiently, entirely hassle free. The WhatsApp chat with Tim and Frances meant we didn’t have to... See more
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Based on these reviews
We have had alot of ups and downs trying to secure our new home but Tim and Frances went above and beyond to support us through our very stressful journey!! They were always on the end of the phone an... See more
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We had Mockford and Hunt as our estate agents when we purchased in 2021, and then for our sale and purchase in 2025. I cannot fault them, they are very communicative and understanding. Would always us... See more
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From first moment we met Tim we realised we were real getting a person and not a salesman. Honest, open and upfront, excellent communication and got our tricky little chain move through very quickly.
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Tim and Frances were amazing throughout the whole buying process. They kept me updated, updated all parties involved and made sure to chase whenever it was needed. I’d highly recommend them.
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What a personal and fabulous service we’ve received, I can’t rate these guys highly enough. I’ve never known an estate agent to be so communicative and attentive to their customers needs. Nothin... See more
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Mockford and Hunt are very professional but also take a personal approach. They created and whatsapp group, so they were always available and answered any questions really fast. They also sold our hou... See more
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Tim is clearly very passionate about his work and has been such amazing help. Although I did not sell through Mockford and Hunt, Tim was always on the other end of the phone providing me with any ques... See more
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My Father and I used Mockford and Hunt for the sale of my childhood home. The reason I was so keen to use them was because, my Dad had not bought or sold a house in 30 years - he was entirely new to t... See more
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Although Mockford and Hunt wasn’t our direct estate agent, they have gone above and beyond for us, and I honestly don’t think things would have gone as smoothly without her help. From the start, t... See more
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We worked with Tim and Frances recently to purchase a home they had listed. Both were very friendly and professional. We were added to a WhatsApp group with our mortgage advisor and solicitor, which k... See more
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Our recent experience of using Mockford & Hunt to sell a family home has been an extremely positive one. Tim guided us through the marketing of the property & kept us well informed at every stage. Th... See more
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I had an excellent experience with Mockford and Hunt. Tim and Frances was professional, friendly and always really helpful. They kept me updated throughout and quick to respond to any questions I ha... See more
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I highly recommend Tim and Frances who will actively sell you property and go the extra mile unlike the corporate agents. They are always available via a WhatsApp group and answer any query pretty ins... See more
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Tim and Frances have been amazing. We moved over 200 miles away and left an empty property with a few problems. They supported us at every step, kept us well informed and advised us as to how to proce... See more
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Tim was excellent throughout the process. We had some tight timelines from our side and the team managed to get it over the line, despite a relatively complicated chain. Would recommend & wouldn’t... See more
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From Tim coming out & agreeing a sale price we sold in 4 days. What a team. We were all linked on a WhatsApp so we could contact each other easily. Also if you choose to have Gamma Bath as your so... See more
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We cannot speak too highly of Tim and his team. He and Frances have been so helpful and supportive and they were always the first to inform us, either by phone or via the WhatsApp group, of any dev... See more
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Tim and Francis are very friendly, approachable and professional. They gave great advice and feedback through the WhatsApp group they set up for as soon as we signed with them. Our house sold within... See more
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Tim and the Team have been second to none throughout the whole experience. Always available to answer any queries or concerns we had. Cannot praise them enough and 100% would recommend them. Definitel... See more
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Our property went on the market the week before Christmas and whilst COVID restrictions were in force so we were delighted when it was sold in the first week and on the second viewing. The sale was... See more
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We'd never sold a house before and so were unsure what we were letting ourselves in for. Throughout we were provided with open, honest and excellent guidance that helped us achieve our asking price... See more
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When asked what most people think of estate agents I think we all know the response won't be kind but I can honestly say these guys definitely buck the trend. I'm a first time buyer and have found Mo... See more
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Frances has been simply brilliant. Made us feel at ease, consistently responsive and quick at her job. Also Tim, although our conversation was quite short Tim's empathy made us feel happy and safe. We... See more
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Frances and Tim could not have been more helpful and accommodating throughout our moving process. Their communication was fantastic - they kept us informed while remaining friendly and approachable. T... See more
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Above and Beyond! Tim, Frances and the team couldn't have been more supportive and helpful through a stressful experience. They were available to help throughout the process of selling our house, an... See more
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What an amazing experience Mockford and Hunt made our move. Nothing was too much trouble. Communication is everything and the team went above and beyond explaining the process and what to expect with... See more
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Just completed on a house with Mockford & Hunt as a first time buyer. From the initial viewing stage they were helpful and attentive, and went above and beyond to get me updates later in the process w... See more
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Frances and Tim made our first home buying experience such a breeze. Very smooth experience and knowledgeable. It was also great having the what’s app group to ask any questions we had and came back w... See more
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Our house is not actually listed with Mockford and Hunt but we are purchasing through them. Tim is absolutely lovely and so friendly. He showed us around the house we are buying and had such good know... See more
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Tim from Mockford and Hunt was a pleasure to deal with and walked me through the whole transaction period. He responded to all my queries and kept me updated all the way. One thing I really liked was... See more
Thank you to Tim, Frances and Charlotte for all their help in selling my house. Communication was great and Tim was honest with me at every step of the way. Unlike some previous selling experiences I... See more
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I had a great experience dealing with Tim at Mockfordand Hunt when I bought my first house recently. Tim was highly knowledgable and gave me really good advice along the whole process .I would highl... See more
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Tim and Frances have been fantastic with selling our house. They have made the process so much easier and we are so grateful. Great fast communication throughout. I would highly recommend!
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We can honestly say that Mockford and Hunt are the best estate agency we’ve ever come across. We are repeat customers and we knew that they would be our first choice when choosing to sell our home. Ti... See more
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Wow thank you so much Tim and and Frances. I’ve had a great experience working with you guys. Such a stressful process and was made so much easier having you along side me. The what’s app group wh... See more
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It’s been a pleasure purchasing my first home with Frances and Tim. From the moment I met them at the viewing to almost completing, it’s been a great experience. They’re very kind, patient and informa... See more
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Absolutely amazing experience with Tim, he was always friendly and knowledgeable. He moved mountains for us to get our dream home. Myself and my partner cannot thank him enough. Would highly recommend... See more
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We have recently used Mockford and Hunt to sell my mother in laws house We felt the service was excellent I dealt with Tim and Francis and found them both to be professional and punctual The pho... See more
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Tim, Frances and the team were really great. They kept in contact, with constant updates where necessary. They were both helpful and knowledgeable from start to finish. If you're thinking of puttin... See more
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I live a great distance from the property - Mockford & hunt were so helpful, they forwarded post, organised the keys & meter readings, which saved me a 700 mile round trip. They used what’s app to kee... See more
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Excellent service from Tim and Frances when I purchased my property. Nothing was too much trouble, keeping me informed, answering any queries I had, even during the evening and at weekends. Also r... See more
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Extremely happy to leave a 5-star review for Mockford and Hunt. Their help and advice has been invaluable during the sale of our property. Professional and easy to deal with throughout the process, us... See more
Tim and Frances were extremely supportive during my selling experience. Being able to have contact via WhatsApp was a great bonus and worked really well. Thanks guys for everything!
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Frances was an absolute pleasure to work with during the purchase of my house. Her professionalism, kindness, and understanding truly stood out and made the whole process so much smoother. She was alw... See more
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Tim and the team have been exceptional from start to finish. Tim contacted me within an hour of my enquiry and arranged a viewing straight away. We viewed the house that same week and fell in love, ho... See more
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As a first-time buyer, I couldn’t have asked for a better estate agent than Tim at Mockford & Hunt. He was genuinely lovely to deal with,always patient, approachable, and happy to answer all of my... See more
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There are not enough stars to show amazing Frances and Tim are. They have been the consistent force to help us sell and complete on our house. I cannot thank them enough as this wasn’t the easies... See more
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Had great service from Tim and Frances with sale of my property always there if you need to chat or moan.
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We had a great experience working with Tim. He was always available to answer my questions and made the whole process smooth and stress-free. I’d definitely recommend him and Mockfordandhunt agen... See more
Company details
Written by the company
With over 45 years combined experience and the latest in marketing technology and communications, our independent estate agency is based in Ashford, Kent. We pride ourselves on providing the very best customer service starting with excellent communication from the moment you first contact us right up until completion. With a proven track record in sales conversion having sold 94% of all our homes marketed in 2022, not only do we market our homes with professional photography and virtual tours but we ensure that your home is given the best exposure online as well as on social media. This helps to attract a wider audience and a better choice of buyers with a view to obtaining the best price possible. Mockford and Hunt is a modern innovative hybrid agency that is always diversifying and evolving to be ahead of the competition and to give our customers a personable experience at the best of our abilities. In more recent months, there's been no doubt that the market has become more challenging; but it is in these times that working with an experienced agent becomes ever more important as you become more reliant on your agent taking a proactive approach to make things happen. With this in mind, year on year, we have actually sold a higher proportion of our housing stock compared to other local agents. At present, for the period April, May and June 2023, we have sales agreed on 87% of our homes for sale. The market right now, is what you make it. People always have reasons to move and if you market at the right price with the best marketing tools with a communicative honest agent, you really can't go wrong. Don't take our word for it though, please check out our reviews. Call us for a free valuation of your home. Tel 01233 367606.
Contact info
Unit 1, Trinity Road, TN25 4AB., Ashford, United Kingdom
- 01233 367606
- Sales@mockfordandhunt.co.uk
- www.mockfordandhunt.co.uk
5.0
Excellent
255 reviews
Buying our new home
We had a great experience working with Tim.
He was always available to answer my questions and made the whole process smooth and stress-free.
I’d definitely recommend him and Mockfordandhunt agency to anyone looking for a reliable and helpful agent!
October 10, 2025
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Excellent experience
We had Mockford and Hunt as our estate agents when we purchased in 2021, and then for our sale and purchase in 2025. I cannot fault them, they are very communicative and understanding. Would always use them and trust their advice. Thanks Frances and Tim!
September 26, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Georgia. Thank you so much for your great review. It was lovely to work with you both again and to help you move on to your bigger family home. We wish you all the best in your new abode and we look forward to seeing the renovation pictures!
Wonderful service
Tim and Frances were amazing throughout the whole buying process. They kept me updated, updated all parties involved and made sure to chase whenever it was needed. I’d highly recommend them.
October 3, 2025
Unprompted review
Reply from Mockfordandhunt
Hi there. Thank you so much for your great review. We are so glad that you were happy with our service and have now completed on your new apartment. If you ever think of moving again, you know where to find us!
Had great service
Had great service from Tim and Frances with sale of my property always there if you need to chat or moan.
September 26, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Lisa. Thank you very much for your positive review. We're so pleased that you have now completed and you can enjoy your new home. Whenever you decide to buy again in the future, do let us know and we'll do all we can to help. We wish you all the best and we look forward to hearing from you again when you are ready.
Highly recommend, 5* experience
From the beginning, Tim made the whole process as easy as possible. Viewings were arranged quickly and efficiently, entirely hassle free. The WhatsApp chat with Tim and Frances meant we didn’t have to ever worry about communication as we were constantly kept in the loop. Would highly recommend to friends and family.
September 26, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Charleen. Thank you so much for your great review. We're really pleased that you were happy with the service and took full advantage of the sellers WhatsApp group which certainly does make the art of communication so much easier. Congratulations on selling your home and we wish you all the best for the future!
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Only agent I’d use or recommend
From first moment we met Tim we realised we were real getting a person and not a salesman. Honest, open and upfront, excellent communication and got our tricky little chain move through very quickly.
September 25, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Richard. Many thanks for your positive review. Between us, we managed to pull out all the stops and get it through in 10 weeks which for a chain, is pretty good going. We are so pleased that you are now in your new home and we wish you all the very best for the future.
10/10 Estate Agents
Although Mockford and Hunt wasn’t our direct estate agent, they have gone above and beyond for us, and I honestly don’t think things would have gone as smoothly without her help. From the start, their communication was helpful, clear, and consistent — often keeping us better informed than our own agent and solicitors! They chased progress tirelessly, kept everyone in the loop, and managed to solve issues which no one else was owning.
What really stood out was how professional yet approachable they were. As first time buyers we felt genuinely supported by someone who wasn’t even directly working for us, but they went above and beyond to keep the whole chain moving forward. That level of dedication seems to be unheard of, and we’re extremely grateful for it.
If you want an estate agent who combines efficiency with real care for their clients (and the rest of the chain), I couldn’t recommend Frances and Tim more highly. They made a stressful process so much easier, and I’d happily work with them again in the future.
September 22, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Amy. Thank you so much for your glowing review. It was great that we were able to communicate directly even though you were buying our buyers property. With the situation in the chain and certain solicitors dragging their heals, it felt only right to keep you fully in the picture and I'm sorry that your own agent was not able to help in this way. It's so often the case that moving home becomes much more stressful when you don't know what's going on and we fully appreciate that which is why we do our all to keep everyone in the loop and help make the situation more tolerable. We are so pleased that we have now exchanged and you can look forward to moving day! We wish you every happiness in your new home and when you do it all again years from now, you know where we are to help.
Professional, caring and supportive
We have had alot of ups and downs trying to secure our new home but Tim and Frances went above and beyond to support us through our very stressful journey!! They were always on the end of the phone and at times dedicated their own time to assist and guide us. We would highly recommend using Mockford and Hunt and if we ever decided to sell we would definitely be knocking on their door.
September 19, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Emma. We know this hasn't been the easiest of purchases to get to completion but with a lot of chasing along the way, we all managed to get it done still within a reasonable timeframe. We are so pleased that you are now in your new home and are able to start planning for your exciting new future. We'd love to see some pics once you've done the renovations and we wish you good luck with the work.
The estate agents to put your trust in.
My Father and I used Mockford and Hunt for the sale of my childhood home. The reason I was so keen to use them was because, my Dad had not bought or sold a house in 30 years - he was entirely new to the process, and I knew from my first conversation with Tim that he would guide my Dad through the situation with patience, and zero judgement. Tim and Frances held our hands through the sale, updating us both separately (me on whatsapp and my dad on the telephone) every step of the way. The sale wasn't simple - but it was the other estate agents in the chain who just didn't seem to be 'on the ball'. I think the most important emotion to feel towards an estate agent is trust - trust that they'll get the best deal for you, and trust they'll keep everything ticking along without you checking every other day. The trust we had in Frances and Tim was phenomenal. Would recommend to anyone.
September 19, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Holly. Thank you so much for your heart felt review. Helping our clients is what we love most about our job. From experience, we know how much of a differential there is out there when it comes to service levels within the industry. When we set our business up, providing the best personal customer service was the pinnacle of what we wanted to do. We honestly feel that we treat our clients like we would our families and we never grow tired of knowing that we've done our absolute best in helping people move on to the next chapter in their lives. It has been a pleasure to work with you and Richard and if you ever need our help again in the future, you know where we are!
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5* company
Tim is clearly very passionate about his work and has been such amazing help. Although I did not sell through Mockford and Hunt, Tim was always on the other end of the phone providing me with any questions I had. Would recommend 5* service
September 18, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Stuart. Many thanks for your positive review. Whilst we were only able to help later on in your process of moving when you got in touch with us, we were more than happy to give you some advice and guidance and we were delighted to hear that you got the right outcome. We wish you all the best in your new home and if you ever need our help again in the future, you know where we are.
The most helpful estate agents we have every worked with
Tim and Frances have been amazing. We moved over 200 miles away and left an empty property with a few problems. They supported us at every step, kept us well informed and advised us as to how to proceed quickly. Friendly and professional at every step of the way.
September 19, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Emily. Thank you so much for your great review and for entrusting us to look after your home. Having had a few obstacles in the way, we have always managed to come up with solutions and we are delighted that you have now exchanged and you can look forward to future. We wish you all the very best and if you ever need our advice when you come to buy a property, you know where to find us.
Great support
Tim & Frances provided support throughout the purchase process, giving rapid responses and clear explanations to all our questions.
September 3, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Lucy. Many thanks for your review. We are pleased to hear that you were happy with our service. We always try to communicate with our clients as quickly as possible as we know how frustrating it can be when you are left waiting. Congratulations on completing on your purchase and we hope you are very happy in your new home.
Mockford and Hunt are very professional…
Mockford and Hunt are very professional but also take a personal approach. They created and whatsapp group, so they were always available and answered any questions really fast. They also sold our house within 24 hours which was amazing. I would highly recommend them to anyone.
August 22, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Sam. Thank you so much for your great review. it's always good to hear that you were happy with our service and that the WhatsApp group proved to be useful. It certainly makes communication quick and easy. We hope by now that you are settling in well to your new home and we look forward to working with you again in the future!
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What a personal and fabulous service…
What a personal and fabulous service we’ve received, I can’t rate these guys highly enough.
I’ve never known an estate agent to be so communicative and attentive to their customers needs. Nothing was too much trouble - even after our house had sold. At every stage we knew exactly what was happening and Tim/Frances were super quick to chase if there was a delay which kept things moving.
Our sale/purchase took 61days from listing to completion and we’re so grateful for such a smooth transaction. I hope we don’t move again any time soon but if we do I would 100% use Mockford & Hunt to sell and buy. Thank you guys!
August 28, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Jemma. Thank you so much for your glowing review. It just shows what can be done if everyone puts their mind to it and having responsive solicitors that we know and trust is always helpful when it comes to getting things done. Two months is really good going particularly when you were involved in a chain and we are delighted that you are now in your new home and we hope you are settling in well. We wish you all the best for the future and if you ever do it all again, you know where to find us.
Tim and Frances have been fantastic…
Tim and Frances have been fantastic with selling our house. They have made the process so much easier and we are so grateful. Great fast communication throughout. I would highly recommend!
August 20, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Ellie. Thank you so much for your positive review. By tweaking the marketing, it paid dividends and got you a buyer nice and quickly and we are pleased that you were then able to secure your dream home. With a tough deadline to get it through by, we all pulled together to make it happen. Congratulations on completing and we hope you are very happy with your new lifestyle in your new home.
I had an excellent experience with…
I had an excellent experience with Mockford and Hunt. Tim and Frances was professional, friendly and always really helpful. They kept me updated throughout and quick to respond to any questions I had. I would highly recommend them to anyone looking to buy or selling their property.
August 15, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Carol. We know this wasn't the easiest of chains to progress but by keeping you in the loop each step of the way, we're hopeful that it made the process a little easier to work with. Often its when clients hear nothing from their agent or solicitor that they start to worry about the process. We hope by now that that you have settled in well and we wish you all the very best for the future.
Tim was excellent throughout the…
Tim was excellent throughout the process. We had some tight timelines from our side and the team managed to get it over the line, despite a relatively complicated chain.
Would recommend & wouldn’t think twice about using again.
August 12, 2025
Unprompted review
Reply from Mockfordandhunt
Hi there. Thank you so much for your positive review. We are glad you that you are now in your new home and we hope you are all very happy there. If you ever need our help again in the future, please do not hesitate to ask.
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Highly recommended
Tim and Francis are very friendly, approachable and professional. They gave great advice and feedback through the WhatsApp group they set up for as soon as we signed with them. Our house sold within a week and we would highly recommend them.
August 11, 2025
Unprompted review
Reply from Mockfordandhunt
Hi John. Thank you very much for your great review. With everyone being so time poor nowadays, the WhatsApp group really helps even when you have queries well into the evening. We are glad that you found this to be helpful and are so pleased that you have been able to secure your new home in Norfolk. We hope you will be very happy there and that you are enjoying your new lifestyle together.
First Time Buyers’ Experience
We worked with Tim and Frances recently to purchase a home they had listed. Both were very friendly and professional. We were added to a WhatsApp group with our mortgage advisor and solicitor, which kept us up to date on any progress. If we ran into issues, Tim and Frances were happy to answer our questions. As first time buyers, there were quite a few! Overall, everything ran smoothly and we’re happy with the communication we received throughout the entire process. We’d certainly be happy to work with them in the future. Thank you both so much!
July 31, 2025
Unprompted review
Reply from Mockfordandhunt
Hi there. Thank you so much for your great review. It's great to hear that you were able to take advantage of our 'One Move' product where all main contacts within the process are all available to talk to in one place. It certainly does simplify the process. We know that having the flexibility with out of hours contact on the group is also really handy when you don't get time during your working day. We are delighted that you are now in your new home and when you ever decide to do it all again, please do come back to us!
First home buying experience
Frances and Tim made our first home buying experience such a breeze. Very smooth experience and knowledgeable. It was also great having the what’s app group to ask any questions we had and came back with a very quick response
July 24, 2025
Unprompted review
Reply from Mockfordandhunt
Hi Lloyd. Thank you so much for your positive review. We are glad that you found our service to be smooth and helpful in getting you your first ever home. We hope by now you have settled in well and if you decide to move again in the future, please get in touch.
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