Magic Madhouse Reviews 40,597

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service, noting that orders frequently arrive ahead of schedule and are meticulously packaged. People appreciate the fair prices and the extensive selection of products available. The ordering process is streamlined and user-friendly, making it easy for consumers to find and purchase items. Consumers express high satisfaction with the overall service, highlighting the company's responsiveness and helpfulness in addressing queries or resolving issues. The quality of the products consistently meets or exceeds expectations, arriving in excellent condition. Many customers express their intent to continue purchasing from this business, citing their positive experiences as the primary reason for their loyalty.

Based on these reviews

Rated 5 out of 5 stars
Verified

Greetings from Canada! I love this store! The prices are amazing, the shipping is reasonable, the selection is a delightful mix of classic staples and ofd-beat eccentricity, and everything gets shippe... See more

Rated 5 out of 5 stars
Verified

Love magic madhouse. Their website can be slow going and the search on the site can be difficult but never really not found what I'm after. Great prices. customer service excellent.

Rated 5 out of 5 stars
Verified

Happy with purchase. Cards sent secured and with top loader to ensure not bent, have purchased a few times with magic madhouse (singles and sealed boxes) very happy will definitely be ordering more.... See more

Rated 5 out of 5 stars
Verified

Easy to search and buy Magic the Gathering cards both singles and packs. I have purchased several times from this company and they dispatch sooner than promised and the product is as stated and good t... See more

Rated 5 out of 5 stars

Magic Madhouse is pure magic, so it is. Every order I’ve had’s turned up quicker than ma granny at a bingo hall and the packaging’s tighter than a Scotsman’s wallet. Cards always arrive minty fresh, n... See more

Rated 5 out of 5 stars
Verified

My first ever purchase from Magic Madhouse on a recommendationof a work friend. Purchased the prerelease of the Magic the Gathering Spiderman set, the site is easy to use and prices are reasonable and... See more

Rated 5 out of 5 stars
Verified

Was worried that I had never heard of this company before. However, they had certain Pokemon products cheaper than elsewhere. Ordered and used blue light discount. Very quick delivery and happy with p... See more

Rated 5 out of 5 stars
Verified

I have been ordering from madhouse for a while now and they have never let me down. Deliveries always on time. Response time regarding a query always fast. Products have never been damaged or lo... See more

Rated 5 out of 5 stars
Verified

Great Customer Support. My order has been delayed due to items going quickly out of stock, but after sending an email asking when I could expect it, Kevin from the support team got back to me. He a... See more

Rated 4 out of 5 stars
Verified

I was after a set of trading cards that sold out almost immediately, I got the restocking and ordered immediately. In hind sight I really should have waited as Madhouse charged more for the product... See more

Rated 5 out of 5 stars
Verified

I’ve ordered several Warhammer box sets from here and never had an issue. Great payment options too and the prices are always cheaper than direct from GW.

Rated 5 out of 5 stars
Verified

Ordered a few times from Magic Madhouse and always impressed. Lots of variety for Pokemon and everything is authentic and well packaged! Will always recommend magic madhouse.

Rated 5 out of 5 stars
Verified

Easy to use website, competitive pricing, well packaged and fast delivery - what more do you need?! Will use again.

Rated 5 out of 5 stars
Verified

A wonderfully wide array of products, reasonable prices and superb delivery standards. There is a reason why I keep coming back. Just wish there was a reward or membership scheme.

Rated 5 out of 5 stars
Verified

I have been using magic madhouse for a while now to collect Pokemon with my son and partner. I have always been more than happy with the items received. Always on time and in excellent condition. I wo... See more

Rated 4 out of 5 stars
Verified

Great service in general as always, still annoyed the loyalty scheme went as I spend £100+ a month with you guys and now theres no benefit

Rated 4 out of 5 stars
Verified

Great service especially when dealing with returns. A bit more packaging when sending out items such as single cards would be useful.

Rated 5 out of 5 stars
Verified

Every time I order from Magic Madhouse, I'm never disappointed! I've ordered a few times now and the card packs usually arrive pretty quickly and in great condition! Will be continuing to order fro... See more

Rated 5 out of 5 stars
Verified

Good variety of products and came well packaged also always update you with new stock when they get it in highly recommend

Rated 5 out of 5 stars
Verified

Easy to order, quick delivery, great experience. Probably not the cheapest but they more often than not have the products that you need. Will buy from them again.

Rated 5 out of 5 stars
Verified

A fellow streamer of mine told me about "Magic Madhouse" and boy was she right. Awesomely cool place to buy certain things from. Will recommend ALL THE TIME!

Rated 5 out of 5 stars
Verified

I got a god pack from here, so I could never have complained! Packs came in time, thought packaging could maybe be worked on a little better but they weren’t damaged or anything. Will return!

Rated 5 out of 5 stars
Verified

great pricing, fast delivery - got items before many of it`s competitors. my first point of call for D7D and Warlock Tiles.

Rated 5 out of 5 stars
Verified

Ordered from them a few times now and my item is always really well packaged and delivered quickly. Cards are always in near mint condition and good value

Rated 4 out of 5 stars
Verified

Great products, bought for a collection. Only thing I would ask is buying collectibles they were just in a box loose and not securely packaged. (Pokemon booster packs).

Rated 3 out of 5 stars
Verified

prices and product ok but came with some humidity inside that has damaged some of my cards, the result is that i sold all my spark collection before it got water damage over the time because i knew it... See more

Rated 5 out of 5 stars
Verified

Great choice of products, competitively priced, payment options and a go to for any tcg, toys, accessories etc Items were extremely well packed and received in a timely manner too.

Rated 5 out of 5 stars
Verified

Great selection of single and boxed up cards available especially at a time when the market is limited in the UK.

Rated 5 out of 5 stars
Verified

Very fast delivery Was here before the delivery due date Very well packaged Will definitely use them again highly reccomend

Rated 5 out of 5 stars
Verified

Really good service, although I’ve not been able to use the site again since due to cloudflare not recognising me as a human repeatedly so have had to take my business elsewhere which is a shame

Rated 5 out of 5 stars
Verified

The website was easy to navigate, the prices are more than fair, the package arrived in a very short amount of time, and the product was packed exceptionally well

Rated 5 out of 5 stars
Verified

Was my first time ordering from a site like this and was a little skeptical but took the plunge. Ordered a bunch of singles for one set, and they all turned up in number order (which saved me a bunch... See more

Rated 5 out of 5 stars
Verified

Been using magic for years and had no problems at all. Good prices and good stock. Delivery is always spot on thankyou magic madhouse.

Rated 5 out of 5 stars
Verified

Fantastic items as usual. Great postage and fast delivery. Ordered for my teens birthday and she was over the moon with your products!

Rated 5 out of 5 stars
Verified

Came well packaged and quick delivery time,will be ordering again, sadly no hits in the packs this time maby next time lol.

Rated 5 out of 5 stars
Verified

Don't order from these guys too much these days but overall when I do they are definitely a 10/10!

Rated 5 out of 5 stars
Verified

Royal Mail buggered up my delivery, the chaos at MM sorted it right out. Top service!

Rated 5 out of 5 stars
Verified

Really great service received my package in perfect condition within a short time frame hopefully all my orders will be this seamless thanks again a very happy customer.

Rated 5 out of 5 stars
Verified

Swift service, safely packaged, promptly delivered, at the best price. I'll use Magic Madhouse again, for sure.

Rated 5 out of 5 stars
Verified

Easy to use website ! Great stock! Quick and fast delivery ! 4th or 5th time I’ve purchased from MM and will again soon! Fully recommend

Rated 5 out of 5 stars
Verified

Very impressed with the delivery was dispatched on the same day. Happy with my products what I got and was well packaged

Rated 5 out of 5 stars
Verified

Magic Madhouse is the only place I could get my son the new black and white Pokemon cards! Price was good and delivery quick 5 ⭐️ Thank you!

Rated 5 out of 5 stars
Verified

Straightforward and no nonsense company that seems to care about getting it right

Rated 5 out of 5 stars
Verified

Replacement of damaged goods received in a quick time frame and was very easy.

Rated 5 out of 5 stars
Verified

Fast delivery and the books were packaged well, arrived in good condition.

Rated 5 out of 5 stars
Verified

My honest opinion magic madhouse is in my top three Pokémon sites to purchase packs booster bundles wherever you want never had problems.

Rated 5 out of 5 stars
Verified

Great experience! Worth buying , the support staff really answer you quickly 10/10

Rated 5 out of 5 stars
Verified

Really happy with the service so far. Very quick, reliable and fair priced. A good selection to pick from. Would love to see a subscription service (not mystery boxes but subscriptions to offer mon... See more

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Company details

  1. Game Store

Information provided by various external sources

The Leading Magic: The Gathering, Pokémon & Yu-Gi-Oh! retailer

Welcome to Magic Madhouse

Written by the company

Same-day ordered before 2pm
Here at Magic Madhouse our goal is to make you happy by minimising the stress and hassle in your life. A site where you can browse everything you might possibly want, where any order placed before 2pm Monday to Friday will be dispatched same-day. And for those real last-minute gift emergencies, we dispatch Express orders for next-day delivery up until 6pm.
Looking for new ideas for your TCG deck?
Magic Madhouse stock an unrivalled range of single cards across many popular card games, from Magic tournament staples to Commander faves, from those essential Pokémon Trainer cards to Full Arts and EXs. Magic Madhouse has everything you need to spark your creative genius or make your friend jealous of your new and exciting deck. And beyond Magic & Pokémon, we also stock single cards for Yu-Gi-Oh, Final Fantasy & Star Wars: Destiny, along with a full range of sleeves, deck boxes, playmats and other accessories.
And of course, the fun doesn’t stop there
We stock a wide range of role playing game sourcebooks, supplements and accessories, from Dungeons & Dragons to Warhammer Fantasy RPG, miniatures, paints and books for Games Workshop classics like Warhammer 40,000, Blood Bowl and Necromunda, and other miniatures games like Star Wars: Armada or X-Wing. And if you’re looking for board games and LCGs, we have hundreds of games and expansions in stock, from classics like Settlers of Catan to new releases like the award-winning Azul. And for the POP! Vinyl collectors out there, we have more than 1,000 different figures in stock, from Animaniacs to Yuri On Ice, including hard-to-find event exclusives.
More than just a shop
Now, while we always strive as wide a range of products as possible, that’s not the thing that we think sets Magic Madhouse apart. We want to be more than just a shop to our customers - if you’re looking for something obscure, if you need advice on a gift for a friend or family member, or want to make sure you know the best way to guarantee locking down a pre-order for a hot new game, our team will be ready and waiting to lend a hand. So whether you’re looking for those last few cards to make your deck unbeatable, a new RPG sourcebook to open up a whole new world for your group, or that perfect centrepiece for your army, Magic Madhouse has you covered.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

41K reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars
Verified

Bit confused

I'm a bit confused as to why i received a review email for my order before my order has even been dispatched. Made the order on Monday night with the RM tracked 24 option to get the order quick and in time for when i need it, seeing as the website didnt have the "we are running behind by 2 days as we have lots of orders"statement as it has during busy times. On Wednesday i emailed and was told its in the line for dispatch. Its Thursday night and still no dispatch email.

October 9, 2025
Rated 5 out of 5 stars
Verified

Packaging arrived perfectly

Packaging arrived perfectly, my item was well packed and secure! No damage whatsoever! I have purchased items from Magic Madhouse before and the service is very reliable! Would definitely recommend using these guys!

October 9, 2025
Rated 5 out of 5 stars
Verified

Always reliable and great value

I regularly buy the Kosmos Escape Room puzzles and advent calendars from Magic Madhouse, and I’ve never been disappointed. Their prices are always competitive, delivery is fast, and everything arrives well-protected. Excellent service all round!

October 6, 2025
Rated 1 out of 5 stars
Verified

Issue with order, no response

Bought some sleeves and they came folded in the box and unsuable. Phoned support and was told to email some photos. Have emailed twice with no reply and still down a pack of sleeves.

Have ordered plenty of times, only had an issue this time, and it is only some sleeves. Reviewing so it can hopefully get resolved.

October 9, 2025
Rated 5 out of 5 stars
Verified

Best store for collectibles

Amazing speed on shipping even internationally(if picked the premium shipping options) and competitive pricing,also really patient in getting back when there are any issues, really recommend this shop to buy collectibles!

October 9, 2025

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