Do not use Evri!
Do not use Evri!
I have been waiting for a parcel to arrive for 3 days now. The seller is 20 minutes away from me but couldn't arrange collection as he was away for the week. He is due home tomorrow and I still haven't received my parcel.
The parcel has been out for delivery twice but delivered neither times (to a Parcel Shop, so there's no excuse) and now it won't even give me anymore information. I can't get in touch with a real person from customer service. Logged a ticket it in close to 72 hours ago and was told I should receive a response in 24 hours or less.
This is disgusting customer service. Please save your buyers, or whoever you're sending a package to, a lot of headaches and go with someone other than Evri.
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