LearnWorlds Reviews 298

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and comprehensive features, making it ideal for online course management. People appreciate the simplicity of the setup process, highlighting the availability of tutorials for every section. The in-house video hosting is a standout feature for many consumers, eliminating the need for additional subscriptions. The customer service receives exceptional recognition, with reviewers consistently describing the support team as amazing, prompt, and respectful. Consumers feel supported and valued, noting the team's ability to provide quick, clear, and practical solutions. The responsiveness and helpfulness of the support staff give users confidence in efficiently implementing the platform and resolving any issues that arise.

Based on these reviews

Rated 5 out of 5 stars

We are a new client at LearnWorlds and I am happy to report that we have definitely enjoyed our experience so far. We are a corporate subscriber. When assistance is needed, the LW support is there. I... See more

Rated 5 out of 5 stars

I would definitely recommend LearnWorlds. It’s a great platform and the support is fantastic - they’re so quick to reply and their responses are very helpful. Whatever question I ask they are able to... See more

Rated 5 out of 5 stars

The Tech Support Squad were able to assist me with easy to understand language including helpful screenshots. Thank you for the great customer service.

Rated 5 out of 5 stars

I had a tricky issue where I needed to re-download videos that I had recorded and uploaded but since then had lost my hard drive. So I put in a request via chat, and the team responded within minutes... See more

Rated 5 out of 5 stars

I just want to say that Learnworlds's tech squad is the best. They've always been there to offer their help, and even though it was not their job to solve problems that had to do with external platfor... See more

Rated 5 out of 5 stars

Because of the LearnWorlds platform is feature rich and very powerful, we greatly value the customized support we get from their Support Squad! Their Help Center and Knowledge Base is well set up and... See more

Rated 5 out of 5 stars

The Tech Support Group, specifically Eugene, was a life-saver. Eugene quickly identified the issue that was causing my users to receive an error message. Thanks to his direction, we were able to resol... See more

Rated 5 out of 5 stars

This is it, the best LMS platform you can have. Packed with so many features and UI/UX that makes everything so intuitive. On top of that, the customer support is amazing!

Rated 5 out of 5 stars

Before launching Pet Ready, I did extensive research and honestly started to worry I wouldn’t find the right fit. I had a crystal-clear vision and wasn’t willing to compromise. I needed a platform t... See more

Rated 5 out of 5 stars

Stavroula was so helpful. We have worked with LW for a little while now and are so used to certain screens. I needed some help but didn't realize I was populating the wrong field. There was some excha... See more

Rated 5 out of 5 stars

My colleague and I had an urgent matter with Learnworlds for a new program we are setting up and Lucca in the Tech Support Squad was beyond helpful. He stayed late with us on the phone and diligently... See more

Rated 5 out of 5 stars

I'm really impressed with the Learnworld's team's prompt action and quick turnaround on the request. Thank you for the excellent support.

Rated 5 out of 5 stars

I have used several similar platforms in the past, but the features and ease of use of LearnWorlds surpasses them all. And when it comes to their customer support... it's off the charts!! It's not unu... See more

Rated 5 out of 5 stars

I noticed that my url/domain was spelled incorrectly and reached out to the support team via the contact form. They responded within minutes and my domain was fixed. I'm extremely happy 😊

Rated 5 out of 5 stars

It’s been the best I’ve seen so far. I’ve worked on many other LMS platforms as an LMS expert so I’m not flattering when I said it’s been the best so far! Very prompt, accurate and respectful res... See more

Rated 5 out of 5 stars

I've used LearnWorlds for years and have had a consistently good experience. I wouldn't say it's the easiest to use platform, but once you learn the interface, there are lots of options for customiz... See more

Rated 5 out of 5 stars

Powerful platform and super helpful support team. I've tried so many platforms for delivering online learning content and quite frankly, most are ancient, too limiting or provide the end-user with... See more

Rated 5 out of 5 stars

Overall Learnworlds is a great product!. Its has helped me put my teaching business online, reaching more people than I could have done in person. The setup process is extremely simple, anyone can... See more

Rated 5 out of 5 stars

Very pleasantly surprised when I filled in a ticket to ask about a problem. I came to this not having much faith in remote IT support. The response from the Learnworlds team was very fast, even... See more

Rated 5 out of 5 stars

LearnWorlds has upgraded their platform. Not just another release with a bit more features, but a complete new one. I think of 'software' as whatever I can think of, should be possible. This platform... See more

Rated 5 out of 5 stars

LearnWorlds support team is amazing! Although is a very intuitive tool to use, we were not familiar with all customization options the platform offers. And every time we had a question or an inte... See more

Rated 5 out of 5 stars

Learnworlds is very user friendly but there are times where I can't find what I am looking to achieve and your support teams are fantastic at helping and very quick to respond. This helps a lot especi... See more

Rated 5 out of 5 stars

I've had a great experience with LearnWorlds so far! The platform is intuitive, packed with useful features, and perfect for managing online courses. What impressed me the most was the support team —... See more

Rated 5 out of 5 stars

I had some issues with my domain provider and had to change domains, with no access to my previous email. The LearnWorlds team was so helpful to make the transition to my new email address really smoo... See more

Rated 5 out of 5 stars

LearnWorlds is always incredibly helpful when we have a question and they also have a ton of videos and help articles. The platform itself has tons of features which is awesome!

Rated 5 out of 5 stars

LearnWorlds support is world class, it really is. Your agents are quick to respond, know their stuff, are friendly and efficient. Communications are excellent. It gives me confidence, knowing they are... See more

Rated 5 out of 5 stars

Learnworlds have the best support team ever. I have reached out to them multiple times and they always always exceeded my expectations. It’s such a pleasure to work with them. Dimitra is amazing!

Rated 5 out of 5 stars

Excellent level of support that has helped guide me through the various stages, step by step. Response has been quick and the support / guidance very clear. Very happy and would recommend highly!

Rated 5 out of 5 stars

Angeliki was incredibly responsive and in her response there was a clear care to understand what I was trying to accomplish and then an incredibly detailed explanation of what steps I could follow to... See more

Rated 5 out of 5 stars

I give Angeliki, from LearnWorld a 5 star 🌟 rating for customer service. Well done and thank you very much. Engagements was easy, smooth and resolved in hours.

Rated 5 out of 5 stars

The customer service is fantastic. Platform is leading edge. Design capabilities are stellar. And new things coming every day! Highly recommend!

Rated 5 out of 5 stars

Stavroula, Was extremely helpful. Gave me multiple links one to answer my question and one to help me learn on what i was asking for. Extremely hulpful and very friendly

Rated 5 out of 5 stars

Great CS. Had an e-mail white listing issue and they talked me through exactly what to do to fix it and it worked perfect. Loving Learnworlds so far!

Rated 5 out of 5 stars

I am coming across either specific issues and I also need to have a broader understand of capabilities of LW. I found the support I received of great value for both perspective, I also appreciate t... See more

Rated 5 out of 5 stars

OMG. Learn worlds is super duper incredible. I must have asked 50 questions over the past month trying to set up my holistic pet school. They never got impatient with me, always were super prompt and... See more

Rated 5 out of 5 stars

Stavroula was extremely kind and helpful. Even though the platform did not have the specific solution I was looking for, she carefully listened to my issue and suggested an adequate workaround that pe... See more

Rated 5 out of 5 stars

LearnWorlds is an outstanding platform: powerful, intuitive, and packed with dynamic features that make creating and exploring content a truly seamless experience. What sets it apart even more is t... See more

Rated 5 out of 5 stars

A very responsive and available team, always ready to help. They provide clear and precise answers, and show great patience when something isn’t understood right away. Special mention to Angeliki for... See more

Rated 5 out of 5 stars

LearnWorlds is a great platform, the best in class. The documentation is excellent. If you do get stuck, the support team are knowledgeable, helpful, and courteous. Dimitra was of great help to me whe... See more

Rated 5 out of 5 stars

I had the pleasure of working with Koko from LearnWorlds Support, and I couldn’t be more impressed. From the very first reply, Koko was professional, empathetic, and proactive in resolving my issu... See more

Rated 5 out of 5 stars

Thank you so much! Learnwords support means a lot to me and it has made a real difference for my business. Your quick, competent, and friendly service helps me feel confident moving forward with my on... See more

Rated 5 out of 5 stars

It's been weeks since we've tried to understand what was it that caused a kind of big issue for us and our learners. Stavroula unravelled the mystery in like 10 minutes ... Thank you for your suppor... See more

Rated 5 out of 5 stars

The support at LearnWorlds is excellent. Over the past few days, I sent two emails at night describing my issues. In both cases, the response was already waiting in my inbox by the morning. The instru... See more

Rated 5 out of 5 stars

LearnWorlds is one of the best tools for creating and sharing courses with the public. It not only provides a powerful platform but also offers a personalized channel (your own branded page). Every ti... See more

Rated 5 out of 5 stars

Friendly staff, fast customer support, easy to use modern platform, I can only recommend.

Rated 5 out of 5 stars

My Stress was replaced with a good process of Clarity and Resolution. Here is a Team committed to making your day better. I want all support teams to be like this one. LearnWorlds is an example of wha... See more

Rated 5 out of 5 stars

I've been having a great experience with LearnWorlds support. Every time I reach out, I receive fast, clear, and practical responses. The team is helpful and attentive — especially Lucca, who has been... See more

Rated 5 out of 5 stars

This is a platform that just works—day after day, month after month. No annoying downtime, no technical glitches that create uncertainty for users or course participants. The user interface? Eleg... See more

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Company details

  1. Software Company

Written by the company

Build a beautiful, social & interactive online school to create, host and sell online courses. Setup in 5' minutes - No Coding Required - 30 Days Free Trial


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 20% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Fantastic!

All of my queries were answered directly. The screen cast explanation using my actual course was so so helpful.

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Comprehensive Platform with Excellent Support

LearnWorlds is incredibly well thought out - the team has clearly thought of everything course creators need. Whenever I think up something that my school would benefit from, it turns out that LW have already thought of it and made it possible. The software is logically structured, smooth, and easy to use even without technical expertise.

The platform is feature-rich without being overwhelming. They've included all the features you might want: course creation, quizzes, community building, subscription management, live sessions, and more - all working seamlessly together. The support staff have been consistently helpful, knowledgeable, and polite.

LearnWorlds has been perfect for my school. The combination of robust course tools, community features, and subscription capabilities lets me create exactly the integrated learning experience I envisioned. Highly recommended.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Dimitra provided a little more detail…

Dimitra provided a little more detail that saved me a lot of time. Sometimes the basic steps help a great deal. Rather than sending me to a page, which at times can be unclear, Dimitra actually took the time to step me through. big thanks

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

LearnWorlds makes our LMS experience a good one

We are a new client at LearnWorlds and I am happy to report that we have definitely enjoyed our experience so far. We are a corporate subscriber. When assistance is needed, the LW support is there. I recently needed a website question resolved, and it was done within an hour or so. Very pleased!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful!

The Tech Support Squad were able to assist me with easy to understand language including helpful screenshots. Thank you for the great customer service.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

LearnWorlds is an outstanding platform

LearnWorlds is an outstanding platform: powerful, intuitive, and packed with dynamic features that make creating and exploring content a truly seamless experience.

What sets it apart even more is the exceptional Support team: always attentive, responsive, and genuinely committed to helping us achieve our goals quickly and effectively. Thank you for this incredible journey, both as a developer and a learner. It's been a pleasure to grow with such a well-crafted and supportive tool.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

I would definitely recommend LearnWorlds. It’s a great platform and the support is fantastic - they’re so quick to reply and their responses are very helpful. Whatever question I ask they are able to answer!

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately not the best UX.

Unfortunately my experience with LW has been really lacking for a couple of years 😔 I’ve stayed, hoping that it will improve and because it seems too hard to migrate everything to a better platform. But now, the need surpasses the inconvenience. The tech team are good and fast at responding for simple issues, so if that’s what you’re looking for, you’ll be fine. But there are so many basic missing features that prevent my fitness business from growing. I’ve had feedback from program beta testers that it lacks functionality and easy of use in comparison to other similar programs on the market. For the expense, the functionality needs to be competitive. And unfortunately, it just is not. I’ve been with LW for years hoping for change and they sadly don’t reward loyalty. Additionally, there is no option to cancel an annual subscription early, so please be sure that you absolutely love them before signing up at the annual rate. Sadly, I’m additionally out of pocket for this reason. My business relies on customer satisfaction and promotes a positive user experience, so I offer a money back guarantee at any time, like most trustworthy businesses do, LW does not. If you’re looking for something basic, with no interactive ability for the customer to track progress, nil ability to subsection content, no provision of interactive rewards (eg based on numbers of videos completed, not a basic email) for completion of stages, then this will be fine for your business. But I urge you to look elsewhere, especially if you need a clean, organised look for your course to reduce customer overwhelm.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick responds

I'm really impressed with the Learnworld's team's prompt action and quick turnaround on the request. Thank you for the excellent support.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Corporate Academy

I am coming across either specific issues and I also need to have a broader understand of capabilities of LW.

I found the support I received of great value for both perspective, I also appreciate the mix of textual explanation and hyperlink to reference material.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

An Outstanding Platform for Course Creation and Support

LearnWorlds is one of the best tools for creating and sharing courses with the public. It not only provides a powerful platform but also offers a personalized channel (your own branded page). Every time I’ve needed technical support, the response has been efficient, clear, and quick. The support team resolves issues effectively and provides follow-up in case further assistance is needed.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Tech support squad is the best!

I just want to say that Learnworlds's tech squad is the best. They've always been there to offer their help, and even though it was not their job to solve problems that had to do with external platforms, they solved the problem themselves. I want to thank especially Stavroula as she has been of great help for me in a long time. Thank you. I definitely recommend Learnworlds because they are always responsive and willing to help a lot.

September 26, 2025
Unprompted review

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