The shoes arrived in the window that was communicated and were brand new in excellent condition. The only drawback. None of the information communicated that the shoe was an EP model. It was made for... See more
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Company details
- #46 of 70 best companies in Shoe Store
- #78 of 110 best companies in Online Marketplace
- #19 of 30 best companies in Sportswear Store
- #4 of 14 best companies in Streetwear Store
About KICKS CREW
Written by the company

KICKS CREW is a digital community and marketplace for authentic sneakers and style.
Launched in January 2021, KICKS CREW is the world's most trusted global platform for sneakers and apparel, built on the belief in uniting communities worldwide. Unlike other marketplaces that facilitate individual sellers, KICKS CREW partners with only verified retailers and brands globally to ensure authenticity at the source.
With a fast-growing global audience reaching millions, KICKS CREW has partnered with the most significant sporting brands and professional athletes globally for direct product launches.
Joining Damian Lillard, Kyrie Irving became the latest professional athlete to invest in KICKS CREW in December 2023.
How It Works
KICKS CREW operates by connecting shoppers with authorized retailers and renowned brands worldwide. This global network allows the platform to source shoes at competitive prices, offering customers a steady stream of new arrivals and a wide range of rare and hard-to-find sneakers.
After an order is placed, a bespoke number is assigned to each retailer source. During the authentication process, our CREW tags each pair of sneakers with our signature RFID zip tie.
The RFID tags enable customers to check all info regarding the purchased item, including purchase date, price model, sizing, and more. We are also able to trace every step and look back on every pair to the retailer they came from.
Authenticity Guaranteed

KICKS CREW guarantees all items sold are 100% authentic. All items sold online are from authorized retailers and brands.
KICKS CREW makes sure each item comes in excellent condition. Each item is brand new and never worn.
Our Community

"I’m excited to partner and invest in KICKS CREW’s vision to empower a new generation of independent consumers and thinkers. Having a place where all of our support systems can land and also doing it where they have the freedom to create as well. The most powerful thing that you can do is unite with them. It could be a racial difference, it could be a religious difference, but I think unification and going in there with the right energy matters.”
- Kyrie Irving, Chief Community Officer & Investor
“My career was built on forming that community of people that appreciate and respect what I do and how I do it. My role at KICKS CREW is being a part of creating that type of community, and then just growing it from there.”
- Damian Lillard, Investor
Contact info
276 Greenpoint Ave. Floor 2, 11222, New York, United States
- www.kickscrew.com
Replied to 97% of negative reviews
Typically replies within 1 week
I purchased 163pounds for shoes last…
I purchased 163pounds for shoes last month but didn't deliver to my address until now I send an email asking for refund but one answer me back
Got here FASTTT!!!
The garment was in great shape my…
The garment was in great shape my daughter loved it
it is already outstanding to me .
The size and quality was accurate to…
The size and quality was accurate to the description.
May use AI-assist with repliesRead more
I received fake shoes
I received the product and it is not authentic. I am very disappointed. I thought this was a legitimate company.

Reply from KICKS CREW
Surprisingly my order came super fast…
Surprisingly my order came super fast Less than a week I was a bit overcharged and didn’t read the reviews untill after my order was completed so I was skeptical but I have to say Kickscrew came thru!
Very nice experiences
The purchasing procedures are clear and simple. Product information in details. Speedy delivery.
I have yet to receive a reply on my…
I have yet to receive a reply on my exchange request after many days. Only the same auto generated message
Shoes don’t fit
Shoes don’t fit - to small for size 13. Last pair I purchased was fine. Now I have to return and eat your restocking fee and shipping cost for your substandard pair of shoes.
Ordered trainers to N.Ireland
Ordered trainers to N.Ireland, Ups was to deliver never attempted delivery, was returned to kickscrew and they held my £167.00 plus recieved runners and claim from ups. Very disappointmented. Be careful purchasing from this company
Awesome
The item I ordered was on time and delivered when it was supposed to be delivered.
My order came very fast
My order came very fast, and I was able to track it all the way
New and satisfied customer…
Quick delivery and the shoes look and feel great on feet. I’m looking forward to making more purchases in the future.
absolutely ridiculous
absolutely ridiculous. i use the app ‘Shop’ to track parcels and never got an update with the shoes i ordered, sent a ton of emails asking when my order will be shipped and no help what so ever. i ordered these on the 29th september and it’s now 14th october, which is over 2 weeks when i got told it was 7-10 days. just checked the shop app to check if maybe it had been shipped yet and my order is now refunded? didn’t even get an email to say my order has been refunded. my order still hasn’t been refunded. terrible service.
The experience was absolutely great…
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