GOAT Reviews 40,574

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide selection of shoes available, often finding specific models that are hard to find elsewhere. Consumers highlight the reasonable prices and the possibility to find good deals, especially using the "make an offer" system. People feel confident in the authenticity of the products, which are professionally packaged and sometimes include a certification of authenticity. The delivery service is generally considered prompt, with orders arriving quickly and in great condition. The company immediately notifies the consumer if the packaging has small issues, providing great customer service. The app is user-friendly, and customers receive notifications about the order status.

Based on these reviews

Rated 4 out of 5 stars
Verified

It takes a couple of days for the verification process but not long. The process was smooth, the colorway that I wanted wasn’t found anywhere else! There was some grease on the box but the shoes wer... See more

Rated 4 out of 5 stars
Verified

I would have liked to have someone have me sign for my signature and definitely not leave it behind a locked door on my apartment building but luckily I got my undefeated’s thinking that I was gonna g... See more

Rated 4 out of 5 stars
Verified

It came in a timely fashion once they received them but didn’t like the fact the shoes didn’t come with paper it kinda threw me off when I did see them wrapped of some sort. This was my first time ord... See more

Rated 4 out of 5 stars
Verified

Everything was as expected just wish packages would ship faster, but overall great experience I would shop with goat again cuh👍

Rated 3 out of 5 stars
Verified

Well, ordered sneakers for a gift and the address was put in by incorrectly by my grandson. I was checking why it was taking so long to receive and sauce that it hadn't moved I checked and saw the wr... See more

Rated 5 out of 5 stars
Verified

After getting locked into the app, found a pair of Nike sneakers that I had been wanting for a long time, only thing was that they were very expensive every where else. I'm a sneaker head and don't mi... See more

Rated 2 out of 5 stars
Verified

Horrible experience buying a "new" pair of shoes that weren't checked at all or they wouldn't have been sent. Dirty and clearly used then hustled out of my money and only offered partial credit. Not f... See more

Rated 2 out of 5 stars
Verified

Not sure how my in-laws address was added to my account, as I’ve never shipped anything from your website to them, but it was. The shoes I ordered were delivered there, which was halfway across the co... See more

Rated 5 out of 5 stars
Verified

Found the exact Adidas I have been searching for at a great price. Professionally packaged and certification of authenticity was an added bonus. First time Ive ever used GOAT for a purchase. Shipping... See more

Rated 2 out of 5 stars
Verified

The shipping service was horrible, no way a shipment should take almost three weeks to arrive after ordering. Sent an email to express my frustration and was pretty much blown off, not the customer se... See more

Rated 5 out of 5 stars
Verified

They checked my shoes to make sure they are real clean nothing wrong then I paid some extra money and they sent my shoes immediately I like that but I been buying shoes from the goat for years now

Rated 5 out of 5 stars
Verified

Prompt shipping and item exactly as described. Fair price and zero issues at all with my purchase. I've read some horror stories on reddit - but I don't have a single complaint about this transactio... See more

Rated 5 out of 5 stars
Verified

Never heard of GOAT before, I thought 'what kind of data snatch and grab scam site is this?'. I did a search for GOAT sucks and GOAT is a scam prove me wrong, found nothing. My son wanted a pair of... See more

Rated 3 out of 5 stars
Verified

I have ordered before and the authenticity card was different.. the shoe box also came completely broken and falling apart, and the paper inside the box was already ripped up. I was considering that t... See more

Rated 3 out of 5 stars
Verified

I placed an order and was notified two weeks later that my order was cancelled due to seller not sending the item to get verified. Wish they could have informed me sooner. I did placed another order... See more

Rated 2 out of 5 stars
Verified

The item I got for my Grandson didn’t fit him. Your company has a no return policy so now I am stuck with an expensive pair of of joggers that I can’t use and I can’t afford to buy my Grandson anothe... See more

Rated 2 out of 5 stars

Last year I ordered a pair of Jordan 4 black thunders price closed to $300. I recieved these sneakers in a 7 out of 10 condition and the description was new. They were slightly crease and had white bl... See more

Rated 5 out of 5 stars
Verified

Honestly didn't expect to recieve the shoes as fast as I did. I didn't choose any accelerated shipping and I keep double checking cause wow. My son needs shoes. Now I know where to get em.

Rated 5 out of 5 stars
Verified

I feel comfortable knowing I'm buying real products not knock offs. Shipping is quick enough and pricing is fair market. Always a great selection. My go to app for all shoe apparel

Rated 5 out of 5 stars
Verified

I was Very Happy with my Purchase. They were Brand New and in Great Condition. I will continue to shop with GOAT. I Appreciate the fast delivery and Positive shopping experience. Thank you

Rated 5 out of 5 stars
Verified

To be honest, I was a little nervous as this was my first time using Goat. I ordered 3 pairs of rather expensive Jordan’s and all 3 pairs came in perfect condition, all within a week from placing the... See more

Rated 3 out of 5 stars
Verified

The shipping process was great, however the shipping company that was used for delivery was horrible. The delivery person left my sneakers outside on my complex front door where anyone could have take... See more

Rated 3 out of 5 stars
Verified

Without seller reviews, there is no incentive for a seller to ship quickly. Both purchases I’ve made have taken a long time to ship to you. Something that rarely happens on eBay as that would end up i... See more

Rated 5 out of 5 stars
Verified

Bought a new pair of ultra boost without a box for $100 less than a new pair with a box. That’s an expensive box. Shoe’s were actually new with tags and laces tied from the factory , I was skeptical... See more

Rated 5 out of 5 stars
Verified

Such a great experience! I was able to buy with confidence! I received notifications along the way regarding the status of my order. I was able to see exactly which step of the process they were up... See more

Rated 5 out of 5 stars
Verified

Everything was the way it was described the delivery wasn't that bad but everything came perfect brand new crisp and clean condition

Rated 5 out of 5 stars
Verified

My item came as described. I received my item very quickly. I am absolutely pleased with my overall experience and look to purchase again in the future.

Rated 5 out of 5 stars
Verified

I got an unbelievable deal on an awesome pair of Lebron sneakers. Fast shipping too. Very pleased with my first experience.

Rated 5 out of 5 stars
Verified

I've always appreciated the care and consistency of the shoes I've purchased through GOAT. As long as they stay true to delivering authentic goods and do their due diligence of said authenticity of th... See more

Rated 5 out of 5 stars
Verified

I’ve had a great experience on Goat! This site has the only type of shoe I wear. The sellers product was exactly as advertised! Authentic check was real. To top it off. It didn’t take long to receive!... See more

Rated 5 out of 5 stars
Verified

Quick turn around time and great customer service. The boxy shoes came in had a small rip and they notified me immediately with pictures and asked me how I wanted to proceed.

Rated 2 out of 5 stars
Verified

The box had a ripped hole in it. The sneakers had imperfections that were not listed. This should have been a discounted pair and instead I had to pay over $500 for it. I doubt I would buy a high pric... See more

Rated 5 out of 5 stars
Verified

My shoes came quick I order my husband some retro he didn’t think he was going to be able to get them cause he wears a 15 but he did.. we have a new place to order his shoes

Rated 5 out of 5 stars
Verified

Ordering was easy. Shoes shipped out fast. Great condition (new). Tracking shipping was way as well. Very happy with my order.

Rated 5 out of 5 stars
Verified

My Husband absolutely loved his shoes. There were in good condition when they arrived.

Rated 3 out of 5 stars
Verified

it didn’t notify me that my order is been canceled and it take so long to give me refund, yeah i still didn’t get my refund yet

Rated 5 out of 5 stars
Verified

Very dependable on receiving what you purchase and receiving it in a timely manner. Goat has not let me down.

Rated 2 out of 5 stars
Verified

Bought new shoes but received shoes with marking and scuffs on them first bad experience with goat ,

Rated 5 out of 5 stars
Verified

Quick and communication well played. I was able get good deal on the Sabrina's for my high school senior daughter.

Rated 5 out of 5 stars
Verified

Shoes arrived as scheduled. They were the most beautiful Timberlands I have ever seen. We can’t wait to travel to Colorado in the spring.

Rated 5 out of 5 stars
Verified

The make an offer system allowed me to set the price I was willing to pay and leave it alone. I got a great deal in my opinion. I missed the drop and this was my next best option. I have used GOAT for... See more

Rated 5 out of 5 stars
Verified

GOAT Has A Great Selection Of Shoes That Are Reasonable Priced. If I Miss A Shoe Release Date, I Know That I Can Go On GOAT And Get Them When I’m Ready.

Rated 5 out of 5 stars
Verified

Simple process Received exactly what was advertised Couldn’t be happier with the outcome

Rated 5 out of 5 stars
Verified

Great app! I made an error on the shoe size and I was able to cancel and reorder quickly with no issues to my order.

Rated 4 out of 5 stars
Verified

The wait was very long it took a long time to ship for authentication and was shipped super fast from authentication

Rated 5 out of 5 stars
Verified

My orders came on time. The time on receiving items form goat is a lot better now.

Rated 5 out of 5 stars
Verified

I had a great experience with GOAT! I ordered the Versace Odissea sneakers and they came super fast, in the original packaging, and looking absolutely fire. Everything was 100% authentic and exactly a... See more

Rated 5 out of 5 stars
Verified

Alright, place, an order got my item and a reasonable one. All time, the item I was in great condition.

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Company details

  1. #45 of 70 best companies in Shoe Store

About GOAT

Written by the company

GOAT is the global platform for the past, present and future. Since its founding in 2015, GOAT has become the leading sneaker platform, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms, while delivering products to more than 60 million members across 170 countries.

Contact info

4.0

Great

TrustScore 4 out of 5

41K reviews

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Replied to 29% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I purchased 2 pairs of Jordan’s that…

I purchased 2 pairs of Jordan’s that illustrated a picture of excellent condition shoes but the ones I received were severely worn and dirty. I was told it was a final sale which sale I asked goat to send me proof of the final sale listing that I did not see otherwise I wouldn’t have trusted them. No proof was sent no further communication from goat inspite of me asking to be contacted by someone higher. I am out of $1100.00. I was scammed.

October 12, 2025
Rated 1 out of 5 stars
Verified

Scam!

I bought the Jordan 4 brick-by-brick and received replicas. I advise everyone to buy from physical stores. This app isn't safe.

October 11, 2025

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