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Rated 1 out of 5 stars

Ordered item, money taken, 10 days later no item received. Emailed them to ask if they had dispatched it. No reply to this question, just had the money returned with no explanation. Emailed them to as... See more

Rated 4 out of 5 stars
Verified

Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more

Rated 5 out of 5 stars
Verified

5 star review- The tow bar is good quality. The only downside is the instructions are abit confusing. Also the universal electronic instructions are abit confusing got there in the end. Thanks

Rated 5 out of 5 stars
Verified

Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more

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4.0

Great

TrustScore 4 out of 5

803 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

No communication

Ordered item, money taken, 10 days later no item received. Emailed them to ask if they had dispatched it. No reply to this question, just had the money returned with no explanation. Emailed them to ask why they didn't supply the item, which was marked as being in stock. No reply. They are not treating customers with respect

October 14, 2025
Unprompted review
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Rated 4 out of 5 stars
Verified

Excellent price for the parts and…

Excellent price for the parts and prompt delivery. Only complaint I would have, and not sure if this is anything to do with just tow, is that the instructions on the electric kit were rubbish. I am a chartered engineer of over 20 years and it took me ages to work them out!

June 30, 2025
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Rated 5 out of 5 stars
Verified

5 star review- The tow bar is good…

5 star review- The tow bar is good quality.
The only downside is the instructions are abit confusing. Also the universal electronic instructions are abit confusing got there in the end. Thanks

June 3, 2025
Rated 5 out of 5 stars
Verified

Excellent service from a nice young…

Excellent service from a nice young chap, had a problem with hooking up to caravan just before going on holiday and they sent same chap out to rectify it very promptly, he explained what happened and sorted it straight away, brilliant service thanks

May 18, 2025
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Rated 4 out of 5 stars
Verified

Good

Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy another from different supplier. Overall the tow kit is a good price and has full easy guide to fit.

April 11, 2025
Rated 5 out of 5 stars
Verified

Insignia trailer lights

Well priced easy to fit and video and phone if needed wired in and worked first time. Instructions are clear and not a lot of tools required but patience is required. Many thanks Ivan

May 13, 2025
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Rated 2 out of 5 stars
Verified

The detachable housing wasn’t engaging…

The detachable housing wasn’t engaging the swan neck lowball the fitter said he would bring a new one out when he came he didn’t bring one ,he put the lowball on and said it’s best to keep it on !!!! ,I have since taken it to another supplier and he changed the adapter it’s now working perfectly I can take it off and put it on …. Not leave it on permanently.It cost me more money to resolve this issue so not happy with the fitter and will not rec🤬🤬

April 11, 2025
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Rated 5 out of 5 stars
Verified

Great service

Good range of quality products at decent prices. Easily ordered item which was despatched promptly with regular updates on order progress.

March 28, 2025

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