Just Tow Reviews 803

Ordered item, money taken, 10 days later no item received. Emailed them to ask if they had dispatched it. No reply to this question, just had the money returned with no explanation. Emailed them to ask why they didn't supply the item, which was marked as being in stock. No reply. They are not treating customers with respect

Excellent price for the parts and prompt delivery. Only complaint I would have, and not sure if this is anything to do with just tow, is that the instructions on the electric kit were rubbish. I am a chartered engineer of over 20 years and it took me ages to work them out!

Really helpful and great communication

Great experience I was kept up to date with my item and delivery many thanks.

Fast and direct

All very simple to order and delivery was quick.

5 star review- The tow bar is good quality.
The only downside is the instructions are abit confusing. Also the universal electronic instructions are abit confusing got there in the end. Thanks

Towbar fits

Excellent service from a nice young chap, had a problem with hooking up to caravan just before going on holiday and they sent same chap out to rectify it very promptly, he explained what happened and sorted it straight away, brilliant service thanks

Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy another from different supplier. Overall the tow kit is a good price and has full easy guide to fit.

Well priced easy to fit and video and phone if needed wired in and worked first time. Instructions are clear and not a lot of tools required but patience is required. Many thanks Ivan

Ordered a kit for my in-laws qashqai, instructions were clear enough to make it fairly straightforward. Done in a day so happy with that.

Only received half the order, haven’t received any replies to emails to try and sort it out or get a refund.

Brilliant very easy to fit good instructions.

Delivered on time, easy to fit thanks to clear instructions

The detachable housing wasn’t engaging the swan neck lowball the fitter said he would bring a new one out when he came he didn’t bring one ,he put the lowball on and said it’s best to keep it on !!!! ,I have since taken it to another supplier and he changed the adapter it’s now working perfectly I can take it off and put it on …. Not leave it on permanently.It cost me more money to resolve this issue so not happy with the fitter and will not rec🤬🤬

Quick delivery, premium product and some good instructions, Great price too!!
Cheers guys

Very quick delivery
Would use again
Very happy with our tow bar
Was kept informed for delivery time

Good range of quality products at decent prices. Easily ordered item which was despatched promptly with regular updates on order progress.