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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its helpfulness and the team's extensive knowledge. Consumers appreciate the prompt and informative responses they receive, even outside of regular business hours. People feel supported throughout their entire experience, from initial inquiries to after-sales support. Consumers are impressed with the fast delivery service and the high quality of the products. Reviewers highlight the clear instructions provided and the excellent print quality achieved. The company's commitment to customer satisfaction is evident in its willingness to go the extra mile to resolve any issues, earning the trust and loyalty of its customers.

Based on these reviews

Rated 5 out of 5 stars
Verified

I’ve been using Ink Experts for a couple of months now to print my DTF transfers, and I’ve been really impressed. The print quality is sharp and vibrant, and their delivery turnaround has been consist... See more

Rated 5 out of 5 stars

If I could give The Ink Expert guys 6 stars I would. We were just a couple of old Codgers starting out on our journey into sublimation. We have had problems along the way, and on every occasion Alex a... See more

Rated 5 out of 5 stars

The guys at Printer inks just couldn't help enough. As a newbie, they helped me throughout the process. When I submitted the artwork I was worried it wouldn't turn out well but it was fabulous. Deep c... See more

Rated 5 out of 5 stars
Verified

I contacted Ink Experts asking quite a few questions, some questions would not be answered by dome companies as I wanted the raw truth. Not only did I get the answers I wanted it was true and honest a... See more

Rated 5 out of 5 stars

Fantastic service - I have both a swing press and a tumbler press from them now and both are great. Plus with buying accessories etc every order has been incredibly quick. When I have needed some help... See more

Rated 5 out of 5 stars

There aren’t enough words to describe how much I recommend these guys. I bought the sublimation starter bundle, including the Epsom Et-2750 and heat press. The sales team (shout out to Christian and... See more

Rated 5 out of 5 stars

Just received my second DTF sheet from Ink Experts. Ordering to finished shirts in under 24hrs, thanks to the exceptional customer service from Alex. I can't praise Ink Experts enough in this respec... See more

Rated 5 out of 5 stars
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My Whole Ink Journey has been looked after by Alex at Ink Experts from initial advice pre purchase to help when i couldn’t get it right! And help with setting up the correct software to achieve the pe... See more

Rated 5 out of 5 stars

Ink Experts are my go to sublimation ink and printer supplier! I have bought inks after previously using another company which weren't much cop. But these guys have absolutely exceeded my expectations... See more

Rated 4 out of 5 stars
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Ordered on 8th December with 3-5 day delivery (It doesn't say working day). Had an e-mail next day saying 'Order Complete'. 6 days later I was still waiting. Fortunately, Ink experts responded to m... See more

Company replied

Rated 5 out of 5 stars

If you’re reading this because you’re not sure whether to use Ink Experts I would say don’t hesitate! They have been incredibly helpful and delivery was faster than I expected. They have so much knowl... See more

Rated 5 out of 5 stars

Amazing customer services and support I have ordered quite a few items from printer to DTF transfers I had issue setting up the printer and when I emailed I got support straight away printer was... See more

Rated 5 out of 5 stars

I first ordered from Ink Experts a few months ago when it was just ink. They advised what I needed and how to use it. Since then I have bought hundreds of sheets of Versa paper and a Sublimatio... See more

Rated 5 out of 5 stars

Lovely company to deal with, amazing email response. Real quick & accurate delivery which we appreciate as a business also trying to offer a quick service. Been using their DTFs for almost a year now... See more

Rated 5 out of 5 stars

All I can say is WOW. I placed an order thinking I wouldn't receive it until the new year.... It's already here and I am creating phone cases! The communication with these guys is second to none. Very... See more

Rated 5 out of 5 stars

I bought a Heatpress, Epson printer and other accessories from Ink Experts and they were brilliant. Really fast delivery and brilliant prices! Extremely helpful when I needed help with instructions... See more

Rated 5 out of 5 stars
Verified

I bought the basic bundle for mug printing and I am absolutely delighted. The print quality is stunning and the online resources are excellent. Ink Experts are the experts. They’ve done years of re... See more

Rated 5 out of 5 stars

Fantastic after sales support for my printer. In the hot weather the nozzles become blocked, a quick enquiry to Ink Express via their website and an email arrived asking for a picture of the nozzle c... See more

Rated 5 out of 5 stars

Recently changed to ink experts after endless colour issues. They made everything so simple that the whole process was painless. Having purchased the relevant icc profiles I am over the moon with my... See more

Rated 5 out of 5 stars

Contacted them for some advice on products and ICC profiles and got sounds advice. Used their paper and ink for ages now, will continue to use. Great experience

Rated 5 out of 5 stars
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Every time I contact the InkExperts they respond very quickly even though I am out of warranty they still offer the help. I had not used my printer for a bit and the print head became blocked. The guy... See more

Rated 5 out of 5 stars
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Wow, excellent service. Saved me hours of cutting and weeding time! Such a fast turnaround super value, print quality looks amazing! Will definitely be using again Many thanks :)

Rated 5 out of 5 stars

Bought a printer from inkexpert which wa delivered promptly and got it setup pretty easy with their instructions. A month later I started having issues with the printer, contacted their tech support... See more

Rated 5 out of 5 stars
Verified

Excellent service, super fast replies to queries and they go above and beyond in terms of helpfulness. The items ordered are always perfect and deliveries are always well packaged and arrive on time... See more

Rated 5 out of 5 stars

Amazing service and advice. I am new to sublimation printing and wasn't sure what I needed to get me started. Alex answered all my email questions promptly. I am confident to purchase from this compa... See more

Rated 5 out of 5 stars
Verified

Always a great shopping experience with Ink experts. Fast dispatch and delivery of quality products. The after sales customer service is amazing. I cannot fault them at all. Very helpful and care abou... See more

Rated 5 out of 5 stars

This is now where I purchase my ink products from. Extremely quick and efficient. I'm also certain that if there was ever a problem (I've never had one) that it would also be sorted just as quick an... See more

Rated 5 out of 5 stars

Firstly, my order and information was delivered promptly. I then generated a few problems whilst trying to use it. The customer support I then received on more than one occasion was outstanding and re... See more

Rated 5 out of 5 stars
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This was my first time using this company and I went in hard and bought a heat press which is brilliant I'm over the moon with it. All I can say is wow I'm over the move with it and to get it the next... See more

Rated 5 out of 5 stars

I don’t usually leave reviews but I felt compelled to share my experience with Ink Experts because their customer service genuinely stands out. From the start they’ve been nothing but helpful... See more

Rated 5 out of 5 stars

Great lads at ink experts. Very helpful and knowledgeable. Probably the best customer service I’ve ever experienced. Top marks fellas. If you are after Ink or paper you can’t go wrong here.

Rated 5 out of 5 stars

Went above and beyond to advise me what heat press and sublimation machine would be good for my business. Very fast response and amazing customer service. Definitely will always purchase my items from... See more

Rated 5 out of 5 stars
Verified

You can't fault anything from this company, they reply to emails quickly, always happy to share any advice & have an exceptionally quick turnaround.

Rated 5 out of 5 stars
Verified

First class service and dispatch was super fast. Delivery status was updated throughout the delivery. Also I can not fault the after sales customer service. I had trouble with the settings and one of... See more

Rated 5 out of 5 stars

Placed an order for a couple of sets of ink for my HP printer, was amazed by the competitive pricing and quick delivery of the ink cartridges. Will 100% be using ink experts in the future as they m... See more

Rated 5 out of 5 stars

Honestly can't thank Ink Experts enough. Such a lovely bunch of people who will help if they can even after closing hours! 5* all day long. I bought the advanced icc profiles and ink. Im certainly not... See more

Rated 5 out of 5 stars

Great company, pleasure to deal with. I had a few issues with my printer (due to no fault of theirs) and it was sorted immediately with excellent customer service. Would 10000% recommend, other compan... See more

Rated 5 out of 5 stars

Cracking customer service. Gone out of their way to help with any issues. I use them alot tbh would not go anywhere else for my sublimation inks ect. Would recommend 100%

Rated 5 out of 5 stars

I bought a sublimation package from these guys, thinking it was going to be easy to start sublimating, with no prior experience. Needless to say I ran into a few issues (all my own fault). I tried e... See more

Rated 5 out of 5 stars
Verified

Having been a Sawgrass user for many years, but unhappy with their recent software changes and inconsistent colours, I decided to look for an alternate sublimation solution. I've known about InkExpe... See more

Rated 5 out of 5 stars

When you spend a week ordering from multiple places you notice when one place sticks out above the rest in terms of customer service and experience and this happened to me with InkExperts. Brilli... See more

Rated 5 out of 5 stars

The technical help was absolutely brilliant it saved me buying a new computer! Thank you Alex.

Rated 5 out of 5 stars
Verified

This company goes above and beyond, excellent service and after sales. I highly recommend buying from this company

Rated 5 out of 5 stars
Verified

Brilliant company and super fast delivery. Always use this company for my Sublimation products and now my Dtf products also.

Rated 5 out of 5 stars
Verified

When setting up my printer it wouldn't turn on so I contacted on Facebook and found great customer service and so helpful had the send an email and again received great customer service and quick to g... See more

Rated 5 out of 5 stars
Verified

Very helpful and quick to reply Telling me what to do with my printer

Rated 5 out of 5 stars

I purchased sublimation ink, paper and an ICC profile. I am useless at IT and did not know were to start with ICC profile. I sent an email asking for help, within the hour I was exchanging emails and... See more

Rated 5 out of 5 stars
Verified

All the products have good description. The quality is excellent and the delivery time is very good

Rated 5 out of 5 stars

I bought the ET-1810 printer bundle as I'm just a newbie. It came next day and set up was relatively easy. I had an issue half way through set up but these guys were very quick to respond and helped m... See more

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Company details

  1. Printing Equipment and Supplies
  2. Paper Distributor
  3. Printing Equipment Supplier
  4. Scrapbooking Store
  5. Wholesaler

Written by the company

Ink Experts offer a wide range of inkjet consumables and media such as ink cartridges, toner cartridges, photographic paper, continuous ink systems and refillable ink cartridges. Specialising in supplying dye sublimation supplies for the personalised printed gift and promotional markets, Ink Experts aim to offer the best possible products at affordable prices. With over 25 years of combined experience our highly knowledgeable staff offer friendly and unbiased advise to help you reduce your printing costs without compromising on quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

The best customer service!

The best customer service!! 5 🌟
A big thank you to Alex,I have been given a mug press for my birthday and wasn’t getting the results due to lack of knowledge on how to create my mugs.Alex has helped me throughout via emails promptly and giving me the best advice and knowledge on how to get the best results.
Nothing is ever too much hassle and always obliging.
I highly recommend ink experts! ⭐️
Thank you

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

My Ink Experts Review

I’ve been using Ink Experts for a couple of months now to print my DTF transfers, and I’ve been really impressed. The print quality is sharp and vibrant, and their delivery turnaround has been consistently quick. As someone still finding my feet in this creative journey, it’s reassuring to work with a company that delivers reliable results. I’m grateful for their service and look forward to continuing with them.

September 24, 2025
Rated 5 out of 5 stars

When we were in the S**T they dug us out.

If I could give The Ink Expert guys 6 stars I would. We were just a couple of old Codgers starting out on our journey into sublimation. We have had problems along the way, and on every occasion Alex and his team have help us out. I cannot recommend them highly enough.

October 9, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Great customer service

When setting up my printer it wouldn't turn on so I contacted on Facebook and found great customer service and so helpful had the send an email and again received great customer service and quick to get everything sorted within 5 days I got a new printer

August 26, 2025
Rated 5 out of 5 stars

Fantastic service. Helpful people. Stunning results.

The guys at Printer inks just couldn't help enough. As a newbie, they helped me throughout the process. When I submitted the artwork I was worried it wouldn't turn out well but it was fabulous. Deep colours, crystal clear images and text and when transferred, the outcome was stunning. Thanks guys.

September 9, 2025
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Rated 5 out of 5 stars

Great experience

Contacted them for some advice on products and ICC profiles and got sounds advice.
Used their paper and ink for ages now, will continue to use. Great experience

August 19, 2025
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Rated 5 out of 5 stars

I don’t usually leave reviews but I…

I don’t usually leave reviews but I felt compelled to share my experience with Ink Experts because their customer service genuinely stands out.

From the start they’ve been nothing but helpful, responsive, and patient. I had issues with a sublimation printer that turned out to be a bit temperamental and rather than brushing me off they worked with me through every possible solution, even when things became frustrating. I’ve since found a temporary workaround but their support never wavered.

What really impressed me was how honest and understanding they were throughout. It’s rare to feel like you’re genuinely being looked after these days but I’ve developed real trust in Ink Experts because of how they handled my situation. They’ve taken the time to listen, offer advice, and even explore options that might suit me better in the long run, like their DTF setup.

If you’re looking for a company that doesn’t just sell you equipment and disappear but actually supports you as you grow and troubleshoot, I can’t recommend Ink Experts highly enough.

Thanks again to the whole team, especially Alex, for going above and beyond.

August 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Customer support

Firstly, my order and information was delivered promptly. I then generated a few problems whilst trying to use it. The customer support I then received on more than one occasion was outstanding and resolved my problem. Def 5 star.

July 9, 2025
Unprompted review

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