David Gore

I don’t usually leave reviews but I felt compelled to share my experience with Ink Experts because their customer service genuinely stands out.

From the start they’ve been nothing but helpful, responsive, and patient. I had issues with a sublimation printer that turned out to be a bit temperamental and rather than brushing me off they worked with me through every possible solution, even when things became frustrating. I’ve since found a temporary workaround but their support never wavered.

What really impressed me was how honest and understanding they were throughout. It’s rare to feel like you’re genuinely being looked after these days but I’ve developed real trust in Ink Experts because of how they handled my situation. They’ve taken the time to listen, offer advice, and even explore options that might suit me better in the long run, like their DTF setup.

If you’re looking for a company that doesn’t just sell you equipment and disappear but actually supports you as you grow and troubleshoot, I can’t recommend Ink Experts highly enough.

Thanks again to the whole team, especially Alex, for going above and beyond.

Spoke with Zak Palmer on customer service today, I've spoken to alot of customer care advisors over the years and he is one of the very best. Calm, informative, caring and had best intrest at heart. Thank you Zak