I hold annuities from Global Atlantic, Symetra, Nationwide, and Athene via my Chase broker. When I registered online, I was amazed at how effortlessly it went. Whenever I required assistance, it... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
Gainbridge® was founded to be a better way for people to grow their money. Through our self-managed digital platform, we eliminated hidden fees and commissions, putting the power and more money back in your hands, which, really, is where it should have been all along.
How does buying annuities directly from Gainbridge® work?
1. Apply in minutes: Open an account with an easy, online application.
2. Fund your annuity: You can fund your annuity by a checking or savings account, check, or, for products that qualify, qualified transfer (typically an IRA, 401(k) or 1035 exchange).
3. Watch your money grow: To manage your account and see your growth, simply log into your Gainbridge® portal for real-time updates.
Our online platform lets you buy our annuities directly. This means you get a transparent experience, putting the power and higher returns back in your hands.
Insurers rated A- (excellent) by AM Best for their financial strength1. And with Gainbridge® annuity products, you can cancel within 30 days of receiving your contract. We strive to give you the most trustworthy and transparent experience as we continue to offer annuities built for the 21st century.
We have real people ready to help real people. Our gold medal support team is here to help. Reach us by phone, email, or live chat.
1A.M. Best Company assigns ratings from A++ to S based on a company’s financial strength and ability to meet obligations to contract holders. A- (Excellent) is the 4th highest of 16 ratings. For more information about the rating, visit www.ambest.com
Annuities issued by Gainbridge Life Insurance Company, Zionsville, Indiana. Products and/or features may not be available in all states. All guarantees based on the financial strength and claims paying ability of the issuing insurance company.
10555 Group 1001 Way, 46077-9845, Zionsville, United States
Replied to 96% of negative reviews
Typically replies within 1 week
Reply from Gainbridge
Their people make my experience great. Each time I called they were super helpful.
Reply from Gainbridge
My application was promptly reviewed and approved. The review was thorough and communication was clear and timely.
Reply from Gainbridge
Representatives very pleasant and knowledgeable. Online application process has been harder and more time consuming than expected. Most recent transaction made even more time consuming to complete because investment amount to be transferred was incorrectly requested by Gainbridge and correction could have been done much more smoothly if it was communicated to me first.
Reply from Gainbridge
Staff by phone or email pretty solid and mostly responsive in a reasonable amount of time over the course of a month and a half preparation to lock in my rate and time funding to it’s expiation etc
Reply from Gainbridge
Reply from Gainbridge
Show me an account how much I have invested in that account. I have received no information about the money that I have put in to your annuity. When are you going to send me some information about this?
Reply from Gainbridge
You made the process and the transfer of funds painless. I called to ask a question before I invested and I talked with someone that I had no trouble understanding and who was knowledgable.
Reply from Gainbridge
So far the customer service has been prompt and polite. Has answered all my inquiries and given me proper answers to my questions.
Reply from Gainbridge
Easy transition from my Life insurance to Gainbridge. You speak with Americans.
Reply from Gainbridge
Reply from Gainbridge
Very easy to open account. Loved that I could electronically transfer funds and not have to run to FedEx with a physical check!
Reply from Gainbridge
i was not able too make a correction on my name when filling out the form. had to start all over, next day.
Reply from Gainbridge
I only have one disagreement with your policies. You should better explain that the annuity will be funded immediately unless you state funding by check. You should have a link to make a ACH payment.
Reply from Gainbridge
I was very pleased with the personal, actual human contact provided by Gainbridge in the setting up of my 5 year Annuity.
I reduced the rating to 4 Stars due to a rather slow Direct Trustee to Trustee transfer of funds from my Fidelity IRA to my new Gainbridge IRA Annuity Rollover.
All in all, the process has been transparent and the emphasis has been to provide an excellent customer service job.
Reply from Gainbridge
The application process was smooth & does not require help. But you should remember that the day payment goes out, you get the interest rate as of that day and not the day you start the application.
Reply from Gainbridge
Ease of use. Website very easy to navigate. My phone calls are returned. Emails answered
Reply from Gainbridge
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.