FIRST4MAGNETS Reviews 25,752

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

When you're tired of getting cheap and weak magnets, you need these guys! Well-packaged, fast shipping, and most importantly -QUALITY CONTROL! Every order has been flawless (or as close as humanly pos... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve had magnets before from First4Magnets so knew where to look for small but strong magnets to hold up a bedsheet with no creasing or bagging against our steel garage doors as a screen for our outdo... See more

Company replied

Rated 5 out of 5 stars
Verified

I wanted a strong but small magnet to help my folding bike stay together as I'd added a bit of kit which meant the original magnet no longer reached the joining plate. Michelle at first4magnets was s... See more

Company replied

Rated 5 out of 5 stars
Verified

Although the item was dispatched via Ireland and the Client advised, in an email sent directly back to me I was advised the problem had been noted. The parcel arrived a couple of days later Easy t... See more

Company replied

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Company details

  1. Tool Store

About FIRST4MAGNETS

Written by the company

First4magnets.com, a division of Magnet Expert Ltd, is a pioneering company at the forefront of magnet technology. We are undertaking new magnetic applications everyday, that were considered impossible yesterday. We have an comprehensive range of Magnets, Neodymium Magnets and Magnetic Accessories which are all available on a Next Day service from our UK warehouse stock of over 20,000,000 magnets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Great service - love the product

We ordered two tins of magnetic putty and got exactly what I asked for and even though I ordered them at the last minute I got them when I needed them - Thank you.

________ Updated 2nd Jan 24
I have updated my review as I was referring to an order that I got from somewhere else!!

December 22, 2023
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Reply from FIRST4MAGNETS

Hi Richard,
Thank you for taking time to leave us a review, we appreciate any feedback as we are always looking for ways to improve :)

It would be greatly appreciated if you could share the product you are referring to as we can't seem to find any products in your previous order history that shows the issue mentioned!

Thanks again,
Aine O’Hare
Digital Marketing Executive

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Rated 5 out of 5 stars
Verified

Easy to order and quick.

December 18, 2023
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Reply from FIRST4MAGNETS

Thanks for taking the time to let us know what you thought! We are happy you are satisfied with our service :)

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

I would use this supplier again

The product arrived quickly, securely packaged with detailed safety instructions. A very good magnet at a reasonable price.

December 7, 2023
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Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Andrew! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Excellent service and product

Excellent service and product. Very prompt delivery. Highly recommended.

November 27, 2023
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Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Steven! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Anthony! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

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Rated 1 out of 5 stars

Be carefull with ordering in that shop…

Be carefull with ordering in that shop if you are not in the UK!
Fedex will send you seperate an invoce and you will not informed before!

November 8, 2023
Unprompted review
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Reply from FIRST4MAGNETS

Hi Stephanie. Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that you had issues with delivery.

Be assured, a member of our customer care team will be in contact with you to resolve this issue.

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 4 out of 5 stars
Verified

The magnets arri

The magnets arrived quickly and I was amazed at how powerful they were, so powerful that it was a job to separate them.

October 30, 2023
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Reply from FIRST4MAGNETS

We’re delighted to hear about your experience! Thanks for letting us know. Additionally, we’d love to know how we could
have made this a 5* experience for yourself? Feel free to reach out to sales@first4magents.com for any queries or feedback :)

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Delivered as promised

Delivered as promised. These particular sticky magnets weren't all quite as sticky as I had hoped, on plywood, but a dab of quick setting glue sorted that out.

October 27, 2023
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Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Andrew! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 1 out of 5 stars

i`ve bought from you before

i`ve bought from you before, as you emailed me. went to log in, did not even recognise the email address you had emailed me with. so entered details as a new customer. cleared my details twice as if i had not even entered them. your site is rubbish, and that is being polite.So went to another site logged in, and brought twice as many magnets for less than half price.

November 1, 2023
Unprompted review
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Reply from FIRST4MAGNETS

Hi David. Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that you had issues with our log in process.

I have been assured, a member of our customer care team had been in contact with you to resolve this issue, and understood a new password was created for your account and sent over for you to use as well as free delivery as a good will gesture. We are sorry that this did not provide an appropriate resolution for you.

Thanks again,
Aine O’Hare
Digital Marketing Executive

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Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery, good quality, as described.

October 23, 2023
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Reply from FIRST4MAGNETS

We’re delighted to hear you received your items fast Chris. Thanks for your positive feedback!

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Items arrived quickly

October 11, 2023
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Reply from FIRST4MAGNETS

We’re delighted to hear you received your items fast Mark. Thanks for your positive feedback!

Warm wishes,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Great service

Great service, fast delivery

October 10, 2023
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Reply from FIRST4MAGNETS

Your review has put a smile on our face. Thanks for letting us know about your experience.

Warm wishes,
Aine O’Hare
Digital Marketing Executive

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Rated 5 out of 5 stars
Verified

Fast and professional

October 11, 2023
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Reply from FIRST4MAGNETS

We’re delighted to receive your feedback Gabriel. Thanks very much for your kind words.

Warm regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified
FIRST4MAGNETS logo

Reply from FIRST4MAGNETS

We are really pleased to hear about your positive experience Francis. Thanks for taking the time to let us know your thoughts.

Kind regards,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Small but strong

Very quick delivery and a good strong magnet, small but ideal for my job . Thanks

October 10, 2023
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Reply from FIRST4MAGNETS

We’re delighted to hear about your experience Stephen! Thanks for letting us know. Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to sales@first4magents.com!

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 1 out of 5 stars
Verified

Shocking

Hi
Three of our magnets have desintregated
We have requested you send us replacements
Ed

October 10, 2023
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Reply from FIRST4MAGNETS

Hi Eddie,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that your magnets arrived damaged.

Please be assured, a member of our customer care team will be in contact with you to resolve this issue. Alternatively, please feel free to contact the team on 0845 519 4701 or email at sales@magnetexpert.com and will be more than happy to answer any questions you may have.

Thanks again,
Aine O’Hare
Digital Marketing Executive

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Rated 2 out of 5 stars
Verified

A couple of magnets arrived chipped

A couple of magnets arrived chipped, but very good after sales service and quick offer of replacements.

October 10, 2023
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Reply from FIRST4MAGNETS

Hi Jeanette,

Firstly, thank you for taking the time to leave your feedback, it is greatly appreciated. We are sorry to hear that your magnets arrived chipped.

We are happy you got the help you needed from our team and your issue was resolved.

We are always looking at ways to improve, so we would love to know how we could have made this experience better for you after this was resolved :)

Please feel free to contact our team on 0845 519 4701 or email sales@magnetexpert.com and we will be more than happy to help with any more queries!

Thanks again,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Ordered Magnets

Ordered Magnets. Was given delivery date. Magnets arrived on promised date. Just what I ordered.

October 9, 2023
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Reply from FIRST4MAGNETS

We are over the moon to receive your feedback Kenneth! Thanks for taking the time to let us know.

Yours sincerely,
Aine O’Hare
Digital Marketing Executive

Rated 5 out of 5 stars
Verified

Amazing quick delivery

Amazing quick delivery, The magnets are top quality and exactly what I wanted. My new go to place,and amazing price too boot

October 9, 2023
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Reply from FIRST4MAGNETS


We’re delighted to hear about your experience Shaun! Thanks for letting us know. Additionally, we’d love to see a picture of the magnets in action, please feel free to send any images you may have to sales@first4magents.com!

Thanks again,
Aine O’Hare
Digital Marketing Executive

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