EcoAir Reviews 316

I purchased a DC18 about 9 years ago and it is still working. Looked at replacing it for a newer more efficient model. Have tried two other brands. First one compressor made squeaking noises when it... See more

This is my third Eco Air dehumidifier. They simply do what they are supposed to do day after day. Myself and my tenants wouldn't be without them. I have converted a few tenants now into drying clothes... See more

The website is easy to use and pertinent information simple to find. I was buying a dehumidifier for my son's flat so the box won't be opened until Thursday as it is his birthday present. The model... See more

I bought the new DC26, over 11 years after buying our still working DC02. EcoAir doesn’t create much noise on the Internet or social media but neither does the new DC26. The unit does its job perfect... See more

Brilliant service. I emailed through a question and within half an hour had a really helpful, detailed, clear response from Aaron. I am so impressed with the customer service and after sales support!... See more

Quality, genuine product, quickly delivered. The Dehumidifier machine we have has been used since 2014 and so, when we needed a new filter, we were concerned that it may not have been available/delete... See more

My dehumidifier was delivered ok but I was disappointed when after I had paid for the item I then received a request for £18 to cover delivery. On the website it said delivery, postage and packing fr... See more

Just bought my third Ecoair DD3 Simple (previous two were DD322 models) as a replacement for the first one bought well over 5 years ago and which has run continuously without problems. The unit is use... See more

The ordering process was fine, the detailed spec online was comprehensive and very much appreciated, but the delivery could have been better. All I could see online (I was out) all was an abbreviate... See more

Bought several thermo-hygrometers. Temperature is accurate to within 1 degree C. But I've observed differences of up to 6% RH between the different units when they're sat right next to each other. Thi... See more

From the customer service to the delivery of the dehumidifier we ordered the co. exceeded our expectations. We were particularly impressed by the tracking and follow up to our delivery: the co. knew t... See more

was delivered on its side and feedback on the time of delivery was missing. allowed to stand upright for several hours. used appropriate screwdriver to attach parts as indicated, attached require... See more

I ordered the Dehumidifier unit, which arrived on time and it was nicely packaged. As requested it was placed in my safe place at the rear of the house as we were out at the time of delivery. The uni... See more

I had some questions prior to purchasing Ecofan standing fan. My call was answered and helpfully dealt with, which lead to me placing my order. Afterwhich I had some delivery timing issues and once... See more

Always been pleased with my eco air unit, and was very pleasantly surprised when Simon explained clearly and quickly what was the meaning of the fault code it has started to display. Very pleased with... See more

Zach Burkley was very knowledgeable, kept us informed throughout the process of getting our ac up and running again. Water was not draining from the pan. Very professional, he is an asset to your... See more

After my unit developed a fault after 10 years use, I was pleased to be able to chat over the options for servicing or replacement with a technical engineer, Aaron, who answered all my questions promp... See more

Purchased 3 in 1 filter for the DC202. It's slightly bigger for the actual slot which suggests it's a generic one used by other filters, so probably mass produced and not unique to the dc202. Biggest... See more

I've had my ecoair dehumidifier for many years but thought it had a fault. I sent a video and asked advice from ecoair who replied immediately telling me how to repair it. Very grateful for quick repl... See more

I have two Summit dehumidifiers - they have been great - energy efficient, newer one super quiet though the other is fine too. Do a fine job. Only niggle - would be 5 stars otherwise - is that the wa... See more

I bought a new Ecoair dessicant dehumidifier when my old one finally gave up the ghost after years of faithful service. It's probably the best domestic appliance I've bought in years. Not only does it... See more

We had Ecoair dd3 blue which stopped working after 7 months. Followed up with the support team for warranty service and was contacted by Lucy who guided us through the steps and all went through smoot... See more

Easy web purchase; Good communication re: delivery Works astonishingly well in my smallish (1-bed) flat. Reasonably quiet on normal mode, you probably wouldn't want to sleep with it in the room on... See more

I'm glad I bought it. Had it for about 6 months works well and fairly quiet. Another bonus is its portable. The only downside was the delivery company, absolutely no information was provided by the co... See more

The dehumidifier arrived very promptly. I did have a bit of a struggle getting it registered but that was sorted out in a couple of emails. Because of the good weather we have had recently, I haven't... See more

We have been using ecoair dehumidifiers dessicant for the last 12 years. They are super efficient, super easy to move and last for 5 to 7 years used on a daily basis to dry clothes and level humidity... See more

I previously bought a dehumidifier on Amazon by Ecoair which lasted ten years. The products are top quality and work very well. I recently purchased a new unit which arrived very quickly. It is very e... See more

I bought an MK2 dehumidifier a few years back. It started to be very noisy, so I disassemled and contacted technical support. Being out of warranty, I have ordered a spare part. I believe the suppor... See more

I have had the EcoAir DD3 Classic for over three months now and wanted to see how it performed over winter before reviewing. To date it has been excellent in managing the humidity in my unheated gara... See more

A very easy straight forward experience. I knew what I was looking for and found the exact thing with this company. Having purchased another aircon unit via another company which was not fit for pur... See more

After researching dehumidifiers, we chose EcoAir, as recommended by Good Housekeeping. It's perfect for the space, runs quietly and does everything it promised. ordering via their website was easy and... See more

I have been using this amazing product Desiccant Dehumidifier DD1 Classic for more than two years, and I would highly recommend EcoAir Brand. As I found this product reliable and effective. It keeps r... See more

Excellent customer service and fast delivery when part broke. The water float broke on our dehumidifer and I contacted Ecoair on a Monday morning to ask about a spare part. They got back to me within... See more

My experience with ecoair has been very smooth and super fast. Big thankyou to Lucy for handling my query. From arranging collection of my dehumidifier to keeping me up to date at every step. Communic... See more

Good customer service - appreciate MAL help, at this century no many CS will call you back regarding your inquiry and problem solved Item not yet received but I will give 5 star of the service

My simple dehumidifier was leaking to the point of being unusable. It’s within warranty so sent it to get it checked. They serviced it as well but no fault was found . I dealt with Lucy but it was Mag... See more

Got caught between changes in repair policy, so under new rules my DD122FW Classic Mk5 was declared irreparable. However when challenged the old fixed price repair policy was honoured, so outcome fine... See more

I bought DD1 Classic. What a wonderful product it is. I am really happy with the performance of this and hilghly recommend

Easy to order. Came within 3 days ,all correctly packed. Very impressed with how quiet the actual fan is during the night . Would highly recommend.

Website was easy to use and following advice from your service department I ordered a new unit from your site. The process was easy and delivery was quick

It works well and cools the room effectively, but one thing that needs improvement is that the hose always gets disconnected from the air conditioner

Ordering was easy and my Ecoair DC18 MK2 arrived before predicted, nice looking machine but I couldn’t get it to work on auto only on laundry mode. I’ve never had a dehumidifier before so emailed Ecoa... See more

Delivery was within time scale and units have been installed and are working well, the display showing RH set point RH actual levels and area temperature are easy to see and gives good feedback as to... See more

Very easy to order, I knew when it was going to arrive, and it works absolutely brilliantly! It has made a huge difference to a small space.

Impressive customer support, My old dehumidifier stopped working, I figured out that one of motor seems faulty, but couldn’t find specific motor online, finally reached to customer support, Arron help... See more

Quick delivery, works perfectly and does the job exactly as expected.

Brilliant product had 4 over the years, still got 3 . Does what it says and lasts for years.

Seth came out for our yearly inspection & he was very friendly, professional & explained everything that he was doing & answered all of our questions . Great employee & job well done !