Eclipse Kitchens & Bedrooms Reviews 69

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

From the start, choosing a kitchen to Jay designing it, I love it. Debbie in customer services was great to deal with. Highly recommend Eclipse. Thank you to you all, the quality is second to none and... See more

Rated 5 out of 5 stars

Fantastic service from Eclipse from planning stage with Jay ,who is extremely knowledgable in design and all aspects of helping you plan .He visited our home without any pushy sales talk ,followed by... See more

Rated 3 out of 5 stars

Sales Process - Sales guy wasnt to pushy. Not the cheapest quote we had (middle to higher price) but nice showroom with good examples of work made me feel confident we had chosen the correct suppl... See more

Company replied

Rated 5 out of 5 stars

A big thank you to the Eclipse Team for helping us create our "Dream Bedroom", we are well pleased with the finished project. Good quality units supplied at a fair price and expertly fitted. A f... See more

We perform checks on reviews


Company details

  1. Furniture Store

Information provided by various external sources

Eclipse design and manufacture kitchens and bedroom of the highest quality for customers in Wigan, Bolton, Warrington, Blackburn and the North West.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Bedroom remake

Not the cheapest around but you get what you pay for, quality product and very good service. I love my bedroom, it looks and feels like wood!

July 24, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

From the initial design by tom and…

From the initial design by tom and seeing the kitchen on screen to installation nothing was to much trouble bespoke units not a problem move radiator install fan new fuse box all done design was great and we where more than happy with the installation team we now have a beautiful new kitchen that you can see is a quality build thanks to Tom and all at team eclipse 😊
Andy and julie roscoe

July 18, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Andy and Julie, Your review is lovely thank you for taking the time to review us, were so happy you love your new kitchen. - Eclipse Team :)

Rated 5 out of 5 stars
Invited

First Class Company

We have recently had our kitchen fitted by Eclipse and we cannot rate this company highly enough! From the first visit by Phil who designed our kitchen, to the ripping out, re wiring, re plastering and fitting of the new kitchen - everything fell beautifully into place and was well organised thereby removing any worries or concerns from us. All the Eclipse employees worked really well and respectfully and completed their work beautifully and thoroughly and their time keeping was perfect throughout. Chris and Nathan were the two gentlemen who ripped out the old kitchen and refitted the new one and both worked really hard and did a wonderful job and the kitchen is very well fitted. Phil (designer/sales) has worked above and beyond as I had so many questions! He always provided me with the information I needed and remained extremely patient with me! Thank you Phil - you deserve a medal!! We have absolutely no hesitation in recommending this company, their customer service is second to none! A huge Thank you to All at Eclipse for a well organised and wonderful service - and a beautiful kitchen!

July 18, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

HI Susanna, thank you so much for the lovely review it really does mean a lot to the Eclipse team. Enjoy your new kitchen we would love to see some pictures of the finished project :) - Eclipse Team.

Rated 5 out of 5 stars

Professionalism and Quality

From our first visit to Eclipse' excellent showroom we were met by professionalism. Time is never an issue at the choosing and planning stage. Thanks to Jason for his patience with our tweeking of his plan it does help that Eclipse manufacture the cabinets so they can make the most of the space available but Jason's ideas and suggestions helped so much.
We were concerned that because we were having additional plastering, a new ceiling and relocation of electrics and extra plumbing that we would not be able to use our appliances but Adam our fitter worked with us and we were never without a cooker, fridge or washing machine for any time during the job. Thanks Adam for your help and attention to detail during all aspects of the rip out and fitting of our new kitchen.
Thanks in no small part to Steve our office liaison and Ian our installation liaison contact we were always kept us up to speed when to expect different trades to arrive on site and all trades liaised well with each other thanks Shaun and Andy.

We mustn't forget the main reason we chose Eclipse was the build and quality of the kitchen. Now it is finished it really looks terrific. Thanks Eclipse we will definitely recommend.

July 15, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Carol and Gerald, thank you so much for your review we are so pleased that your happy with your new kitchen :) I will let everybody involved read your kind words - Eclipse team.

Rated 5 out of 5 stars
Invited

Very satisfied with Eclipse Kitchens!

Excellent units. Tradesmen involved ; plasterer, fitters, guys from Warrington granite and the tiler were all really good at their respective trades!
Eclipse staff were also very professional.
All in all we are glad that we chose Eclipse to supply and fit our new kitchen!
Regards
Alan & Pauline Broadfoot

June 21, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Alan & Pauline, thank you very much for the lovely review, were so glad that your happy with your Kitchen :) - Eclipse Team

Advertisement
Rated 5 out of 5 stars
Invited

Top Quality All The Way.

We have been very pleased with Eclipse from the very start and would highly recommend them to anyone.
The help and support at the planning stage was fabulous and the quality of both the workmanship and goods is second to none.

June 21, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Paul, thank you very much for your review - it means a lot to know how happy you are with your kitchen project and we hope you put it to good use with your free Neff cookbook :) - Eclipse team.

Rated 5 out of 5 stars
Invited

Very satisfied with the excellent…bedroom from eclipse

Very satisfied with the excellent service from eclipse , we had a bedroom fitted and it is very well made and fit at a time to suit us,, good customer service .lovely staff . The showroom is immaculate , they really care about their products.

June 20, 2018
Unprompted review
Eclipse Kitchens & Bedrooms logo

Reply from Eclipse Kitchens & Bedrooms

Hi Christine, thank you very much for your lovely review. We are so please you are happy with your project :)
- Everybody at Eclipse

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look