Dreams - Stoke on Trent Reviews 208

We are happy with our new Sealy mattress and very pleased.with the reduced price. The lady assistant was very helpful and knowledgeable about the different mattresses we tested and guided us to make the right choice.
The delivery guys, Callum and Jordan were polite and used oversocks to protect our carpet and efficiently carried the mattress up to the bedroom. They quickly took away our old mattress for disposal.

Delivery was easy, the 2 men were very helpful and polite. It didn't take them long to make the bed up, ready for my enjoyable nights sleep.

Great bed , very smart

Delivery was very good and professional and I am very pleased with my new bed and mattress.

My experience at Dreams went very
smoothly helped by a lovely lady called
Jane. She explained everything in detail
which was good. It was nice to be offered coffee as well. I am so pleased
with my new mattress, base and
headboard.

Fitters were polite,cleaned and cleared all the debris away. They assembled the bed and placed the mattress in place. Very happy with the bed and experience.

Don was very helpful and informative, it’s a minefield buying a bed however, it’s made simple with some technology and great staff to help,
Thanks Don

The delivery guys were really helpful and polite.

Great service from the staff.
Excellent choice of beds.
We made the right decision for us and are very happy with our purchase.

Acknowledged immediately by a sales assistant who was extremely knowledgeable and helpful. Once we had made our choice the paperwork was completed quickly and efficiently. A prompt, timely delivery and assembly was just as efficiently undertaken by two polite friendly delivery men. A great service all round. Well done Dreams!!

Used the Comfort machine and gave several matches, the Lady in the shop was extremely helpful and knowledgeable, was not pushy and listened to me, took me through several options several times until i made a decission on each item. Very friendly.

After searching on line and visiting other retail
outlets we were delighted to buy our new mattress
at Dreams store,after being advised on various ones
available and suitable for our particular needs,after
deciding on our purchase with no high pressure sales,
we are delighted with Dreams from meeting the sales
team through to the excellent delivery personnel.

Good customer services from the manager who look after this in Stoke
Excellent Product and so far good feelings about the bed

Great in store service, delivery and assembly guys were brilliant, and the bed is amazing.

Great assistance in store and fast efficient on time delivery.

The assistant in the store was extremely helpful.
The beds we ordered were within our budget.
They were delivered at a time convenient to us.
The two man team who delivered and assembled them were very considerate and did a splendid job.
The beds are very comfortable - everything we could have wishes for.

So far so good. Bed seems to be fine, just need to get used to.
Excellent service and delivery experience.

A very knowledgeable sales lady and excellent delivery service.

From entering the store to leaving found the staff to be helpful and pleasant. Did not feel pressured into making a purchase from the store and was given the required time to look around. More stores should adopt this approach.