DottyInk Reviews 43

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service, I ordered the ink late Tuesday and it arrived Thursday. They know their products really well and it's a great price. Will definitely be using them from now on.

Rated 3 out of 5 stars
Verified

Only tried 364 printer at home printer did not like took some playing to get to work ink looked very thin in clear cartridge Hope other hp and cannon cartridges work with out same crap as dont need... See more

Company replied

Rated 5 out of 5 stars

Dotty Ink have always been able to meet our ink needs! We do have issues sometimes with compatible HP cartridges as there can be updates to the printers, despite automatic update being switched off... See more

Company replied

Rated 5 out of 5 stars

Great ink quality, i almost feel as though dotty ink do themselves out of business as their inks are half to price of original HP inks but last for a very long time!!! Extremely pleased and Katrina... See more

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  1. Pen Store

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4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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1-star


Rated 5 out of 5 stars

Great service from DottyInk! :)

Great service from DottyInk!
As the sole IT technician I can't be wasting time finding specific toners/drums or printers.

Dottyink do this work for me, and have never let me down with a next day delivery!

September 23, 2021
Unprompted review
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Reply from DottyInk

Hi Jamie,

Thanks for your awesome feedback! 😎

We're so pleased you're happy with our services, and that we've saved up some of your time! If there's anything you require assistance with, you know you can reach out to us anytime. 🙌

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Rated 5 out of 5 stars

These guys are awesome

These guys are awesome, especially Paula and Indianapolis. Fast delivery and good quality products.

September 23, 2021
Unprompted review
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Reply from DottyInk

Hi Emma,

Thank you for taking the time to leave such positive feedback! 😎

I passed the word onto Paula and Indiana, and you have made their week. If there's anything you need assistance with down the line, they will always be available! 🙌

Rated 5 out of 5 stars

Great products and service, cheaper than our previous supplier too !

Great service and products, cheaper than our previous supplier too !

September 23, 2021
Unprompted review
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Reply from DottyInk

Hi Ian,

Thank you for taking the time to leave a wonderful 5-star review! 🌟

We're so pleased we could save you money on your printing requirements! If there's anything you need assistance with down the line, do reach out to us! 😊

Rated 5 out of 5 stars

The best place to buy replacement ink.

The web site is easy to use. The prices are very competitive and delivery is fast . What more do we want from an online business. 1st class

September 23, 2021
Unprompted review
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Reply from DottyInk

Hi Pat,

Thanks for your wonderful feedback! 🌟

We're so pleased you found our services easy to use, and competitive! We can't tell you how much we value it and you as a customer. 😎

Rated 5 out of 5 stars

Great products fast and efficient…

Great products fast and efficient delivery

September 23, 2021
Unprompted review
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Reply from DottyInk

Hi Tracey,

Thanks for the wonderful feedback! 🌟

We're so pleased to hear you got order quickly, and that the ink is of high quality! 😎

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Rated 5 out of 5 stars

I needed new cartridges for my printer…

I needed new cartridges for my printer and Dotty Ink were able to give me great advice and supply me with compatible ink. Their customer service was excellent and I highly recommend them.

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi Kerri,

Thanks for the positive feedback! 🙌

We're so glad you were happy with our advice, and that we were able to save you money on your printing needs! 😎

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Prices are compared and they always get me a better price than other places. Regular contact with my business to ensure I am fully stocked.

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi Laura,

Thanks for your amazing review! 🌟

We love to hear you're pleased with our service, and that you're able to save money on your printing needs through us 😎

Rated 5 out of 5 stars

Dotty Ink are a small but friendly and…

Dotty Ink are a small but friendly and co-operative company. You can get through to someone quickly and directly get a resolution. The ink they provide is good quality and lasts a reasonable length of time.

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi John,

Thanks for the really positive feedback 🌟

We're so pleased to hear you're happy with our services, and that the ink you've received is of high quality! 😊

Rated 5 out of 5 stars

Dotty Ink meets our needs

Dotty Ink have always been able to meet our ink needs!
We do have issues sometimes with compatible HP cartridges as there can be updates to the printers, despite automatic update being switched off but the cartridges are always exchanged without question - so thankyou!

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi Karen,

We're with you! Those HP updates can be a real pain. The DottyInk Team is more than happy to assist you whenever required, just give us a shout 😁

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Rated 5 out of 5 stars

DottyInk supplies my office with Paper…

DottyInk supplies my office with Paper and Ink. Good quality printing paper and ink they deliver fast. Happy customer.

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi Dorota,

We're so glad to hear you're happy with our services, and that the products you've received are of high quality! 🙌

Rated 5 out of 5 stars

Great customer service

Always great customer service, good prices and bundle offers, and very prompt delivery. Thank you.

September 20, 2021
Unprompted review
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Reply from DottyInk

Hi Alison,

Thanks for taking the time to leave your wonderful 5-star review 🌟

Be sure to reach out to us whenever you need any help with your printing needs 😊

Rated 1 out of 5 stars

Don't use compatible Ink.

Tried to sell me compatible ink cartridges. When I refused declined my credit account application. Now keep sending me reminders to pay the credit account although they did not supply me with any service. I have contacted them 3 times and have just been ignored.

September 5, 2021
Unprompted review
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Reply from DottyInk

Hi Matthew,

We sincerely apologise about the technical errors we’ve had with your recent credit account. We have proceeded to reset your account, as requested. You shouldn’t receive anymore payment reminders - however, if you do have any further issues, feel free to reach out to me personally - will@dottyink.com or 01225 931500

All the best,
Will

Rated 3 out of 5 stars
Verified

Only tried 364 printer at home printer…

Only tried 364 printer at home printer did not like took some playing to get to work ink looked very thin in clear cartridge
Hope other hp and cannon cartridges work with out same crap as dont need hassel at work

June 17, 2021
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Reply from DottyInk

Hi Tony,

Thanks for your feedback, it's greatly appreciated. We recently reached out to you, and you agreed everything was working perfectly, and you were happy with the product itself. If there's anything else we can do for you, do reach out to us on 01225 931500, or email us - sales@dottyink.com

All the best,
Will

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Rated 5 out of 5 stars

Positive experience

Really easy to find the right ink for my printer using the dottyink website, delivery was quick and managed to save on my usual cartridges.

January 5, 2021
Unprompted review
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Rated 1 out of 5 stars

Not a positive one to be honest

Not a positive one to be honest. I bought a printer from dittybink as they offered alternative ink cartridges. But hp did a update on the printer that stopped compatible ink cartridges being used. I didn'tget much help from dottyink but eventually they sent me some new cartridges which didn't work. Again I spoke to dottyink and they told me to speak to hp about it?? So basically i have a load of cartridges that are useless and have had to revert back to hp cartridges. Thank you for your reply, but as I said why should I have to call the manufacturer, I bought this printer from you on the basis that this would work with your cartridges. At no point did you tell me to turn off automatic firmware updates. It seems to me that you are shirking your responsibilities. Ps. the notice to stop the update came after HP had already updated the firmware.

December 23, 2020
Unprompted review
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Reply from DottyInk

Hi Peter,

We do apologise that your printer is still not working for you. The manufacturer had done a firmware update which disabled the compatible cartridges from working.

We sent you the information to turn off the firmware and sent you replacements which had been updated but they appeared to still not work for you as you said the firmware update in the printer settings was unable to be turned off. We suggested for you to contact the manufacturer direct as you should have been able to do this and all would be well.

We have many happy customers using these cartridges. We havent heard from you since so assumed that everything was working for you.

Please contact customer service anytime and we can see what we can do now to help:

Email: sales@dottyinkltd.co.uk
Phone: 01225 931500

Best Regards,
Will

Rated 5 out of 5 stars

Knowledgeable staff

I recently purchase some ink for my printer. They were very friendly, helpful and knowledgeable. The products arrived very quickly the next day, very efficient. 1st class service, would highly recommend!!!

December 12, 2020
Unprompted review

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