Chadwick Lawrence Reviews 2,148

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers express overall satisfaction with the services provided, highlighting a simple and easy process. People appreciate the informative guidance and the feeling of being in safe hands throughout their interactions. Consumers also value the efficiency and clarity in communication, especially when dealing with complex procedures. Many reviewers commend the company's ability to streamline processes, answering questions promptly and alleviating stress. The support and knowledge displayed by the staff are frequently praised, with reviewers noting the team's professionalism and kindness. Some consumers found the app helpful for managing paperwork and tracking progress, while others appreciated direct communication with their lawyer.

Based on these reviews

Rated 4 out of 5 stars

There were small hiccups in the process of paying my HTB equity loan, however Ben and Shirley handled them immediately. The completion was finished ahead of schedule. The fees are fair and sensible.... See more

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Rated 4 out of 5 stars

Lynda Harland was my solicitor and she was great. When I signed up I put all my paperwork onto the app - but there was a glitch in the system and so after a bit of a shakey start Lynda took everythin... See more

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Rated 4 out of 5 stars

Quality work, I can’t fault the job that was done by my appointed solicitor. Although, there were times when I felt a bit in the dark but when I reached out to ask about progress there was always some... See more

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Rated 4 out of 5 stars
Verified

It was a good experience with selling our house and using Chadwick Lawrence for conveyancing. The staff were friendly and polite and guided us through the process with ease. The fees were reasonable t... See more

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Rated 5 out of 5 stars

We cannot thank Lynda Harland enough who was our allocated solicitor for handling the sale of our property. We had great and prompt communication via the app and email. Lynda was really proactive and... See more

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Rated 5 out of 5 stars

Well I was thinking what shall i do about this case ?? Then i rang Oliver !! Lovely warm personality We had a good factual conversation an discussion about my case. Oliver made it so easy t... See more

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Rated 5 out of 5 stars

Had a great experience explained everything from start to finish Always available to communicate with by email or phone if needed Asif Shakoor was always extremely helpful and a pleasure to work... See more

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Rated 5 out of 5 stars

Amanda, Binish, Katherine superstars with helping me each step of the way answering any questions I had and going the extra mile. Massive thank you to them for helping me. Highly recommend

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Rated 5 out of 5 stars

The app was really easy to use. The company were really quick and efficient at processing our re-mortgage. Any queries were answered within an hour through the app. They were easily the most efficient... See more

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Rated 5 out of 5 stars

We were in a very unusual situation which gave a lot of hurdles to jump. Once I had spoken to Lynda directly and she understood our circumstances she was extremely empathetic and communicated well a... See more

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Rated 5 out of 5 stars

We were assigned Oliver Newton and I would strongly suggest if you were in need of a professional, problem solver then look no further than Oliver. From the first call, Oliver explained everything i... See more

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Rated 5 out of 5 stars

We have just completed on our flat having used Chadwick Laurence. I cannot recommend them enough, we dealt with Lynda, who I cannot praise enough. Our sale was by no means a straight forward transac... See more

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Rated 5 out of 5 stars

Chadwick Lawrence explained everything really clearly and made sure I understood everything I was signing as I have Bi-Polar disorder and they we very understanding of my situation. I would highly rec... See more

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Rated 5 out of 5 stars

Went through paying my equity loan with these guys, was told horror stories from people who had done this before with others, delays, lack of communication etc. had nothing but an amazing experience,... See more

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Rated 5 out of 5 stars

Chadwick Lawrence have been absolutely amazing from start to finish. We sold through them as well as purchasing through them too- we paid £300 expedition fee and it was worth every penny. 4 weeks fro... See more

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Rated 5 out of 5 stars

Lashana Henderson and Lisa Simpson have been exceptional throughout our house buying process. We are first time buyers, so had no clue of the steps that were involved from start to finish, but both L... See more

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Rated 5 out of 5 stars

Life happens, and we found ourselves in what seemed to be an impossible situation. The dispute team we were assigned to were amazing. They were human, we felt to be heard, they were empathetic to our... See more

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Rated 5 out of 5 stars

I have just completed. The Solicitor representing me was Lynda. To be absolutely honest I have never dealt with someone more competent. She is a real gem and Chadwick Lawrence is very lucky to have so... See more

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Rated 5 out of 5 stars

During our probate process Julia Wilding explained what we needed carefully at each stage and was consistently helpful whenever we needed anything. Even on Christmas Eve she put herself out to make su... See more

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Rated 5 out of 5 stars

If Carlsberg did solicitors… it would be Rebecca, Amanda and Binish! An absolute powerhouse trio of women – fast to act, quick to reply, and incredibly professional. I was recommended to them by m... See more

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Rated 5 out of 5 stars

Cannot thank or recommend Harveer and Sharon enough! Upfront and honest from the start and kept us informed all the way through. It wasn’t a simple process in our case and their patience and support m... See more

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Rated 5 out of 5 stars

My brother and I needed to sell our late mother's flat, and having never sold a property before were anxious about the whole process. Lynda Harland was exactly the solicitor we needed! She guided and... See more

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Rated 5 out of 5 stars

We have sold 2 properties and bought 2 properties using Chadwick Lawrence. They have all been brilliant experiences, and the most recent one was too great. The addition of the Chadwick Lawrence app wa... See more

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Rated 5 out of 5 stars

Thank you so much to Raabia and Jess for their huge support through my first purchase! They made the process so smooth and easy, I am so happy that they were there to accompany me on that journey. It... See more

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Rated 5 out of 5 stars

Simple and easy experience. At points difficult to make contact with representatives, that changed hands a few times (not unusual I expect as it goes through the different stages). Overall informative... See more

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Rated 5 out of 5 stars

After a lengthy issue at work, I was thrust into the unknown. I reached out to Chadwick & Lawrence looking for advice and guidance. I was put in touch with Jack who handles employment law (and possi... See more

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Rated 5 out of 5 stars

Absolutely fantastic team who help and guide you all the way from start to finish. Racheal was amazing and did everything she said she would in the time frame we had. I highly recommend Chadwick La... See more

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Rated 5 out of 5 stars

Lynda Harland went over and above to support me, my house move is a result of a marriage separation and was obviously difficult. Lynda was patient, understanding and when things were challenging in th... See more

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Rated 5 out of 5 stars

Brilliant service couldn’t be happier! From the initial submission of documents to the completion of our house sale everything was streamlined and efficient. Lynda was so supportive and knowledgeabl... See more

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Rated 5 out of 5 stars

Lynda kept us informed throughout the process of selling our house and was always on hand to deal with any enquiries from both sides. More than happy to recommend her.

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Rated 5 out of 5 stars

We used Chadwick Lawrence for our conveyancing. The process was smooth and informative. Although it took a while to complete the conveyancers in particular Michelle and Lauren supported throughout the... See more

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Rated 5 out of 5 stars

Excellent service throughout the house buying process. Nafeesa was very friendly and helpful and kept us updated throughout, she was also very efficient and really sped up the house buying process. We... See more

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Rated 5 out of 5 stars

Fantastic service. Amanda was extremely helpful and guided me through the process with ease. Extremely quick service, always answered questions and picked up the phone straight away. Fantastic price a... See more

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Rated 5 out of 5 stars

Chadwick Lawrence inherited our conveyancing case as a result of our original solicitor going into administration halfway through our purchase and sale. I would without hesitation recommend Chadwic... See more

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Rated 5 out of 5 stars

We used Chadwick Lawrence for conveyancing (both sale and purchase) and they have excellent throughout. Our main point of contact has been Kiona, who has always been quick to reply and answer the phon... See more

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Rated 5 out of 5 stars

We have had our wills and lpa done recently, we found Rachel to be very professional, helpful and informative. Answered all our questions clearly would recommend them. Thank you.

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Rated 5 out of 5 stars

We have been mightily impressed with Chadwick Lawrence on the two occasions we've used them. We were introduced via brokers, however, we think we have found our conveyancing firm for life. Ni... See more

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Rated 5 out of 5 stars

Good experience with conveyancers for once! Ben Hess at Chadwick Law was great - really helpful and responsive and helped us get the transaction completed promptly! Would use again.

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Rated 5 out of 5 stars

Ben Hess and Shirley Lifsey were nothing short of excellent dealing with my help to buy redemption. HTB is notoriously difficult to deal with and I felt that they fought our corner and placed pressure... See more

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Rated 4 out of 5 stars
Verified

We are recently used Chadwick Lawrence for the purchase of our first new home, and we couldn’t be more pleased with their service. From start to finish, their real estate team was professional, respon... See more

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Rated 5 out of 5 stars

The process was easy to follow and there was feedback via the app on what to do and what stage things were at. The staff were very efficient.

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Rated 5 out of 5 stars

Excellent service. Problems caused by seller and local council, but dealt with efficiently by Lashana at Chadwick Lawrence

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Rated 5 out of 5 stars

Chadwick Lawrence were very easy to deal with and communication was good and concise. Lynda was a pleasure to deal with throughout the selling process.

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Rated 4 out of 5 stars

Really helpful and got us our dream home! It wasn't a short process but they made sure that everything was in our interests and done with care. Thank you Natalie and Sharon :) Venetia + Dylan

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Rated 5 out of 5 stars

Great work by the team and all done on time. I will recommend 100 % if anyone is looking for HTB equipment loan repayment!

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Rated 5 out of 5 stars
Verified

The whole process was made so easy. Everything was explained fully. Sunnia was absolutely amazing!

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Rated 5 out of 5 stars
Verified

Fast and effective advice and review of a PILON agreement. Really helpful

Company replied

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Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Don't use them!

A distinct lack of communication was prevelant all through the process. Terse one line responses from our solicitor boardering on rudeness. Anyone would think we were paying her and not the other way around .A shocking service and would advise anyone to go elsewhere. I'v moved house 4 times and never have I experienced such arrogance and rudeness from a so called professional.
A long drawn out affair and I'm glad it's over! I'd give zero stars if there was an option. I read some reviews half way through our buying process and it looks like things haven't changed much.

October 2, 2025
Rated 5 out of 5 stars

Brilliant solicitors

Brilliant solicitors, never needed to chase them and were quick to reply and completele tasks. Information was easily understandable and would highly recommend them to others. We had Bryony and Rebecca and were both great

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Chadwick Laurence for…

I contacted Chadwick Laurence for buying my first property , I was unsure how it all worked but from start to finish they guided me through the process and I can’t praise them enough for there help and hard work.

I would highly recommend using them in the future.

Regards, Anthony Tosney

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

At the moment ill give them 1 star as…

At the moment ill give them 1 star as it's going very slow they do not update you at all the only times they will message you is to let you know there's an extra cost that's pretty much the only time youll communication.they do not up date you at all there excuse is they are busy witch I completely understand and they have taken on new clients witch ain't my problem if you can't handle the work you have why take on more but if it weren't so close to finish I would have changed solicitors I will not be using these ever again meant to me stress free and it's been far from if you like not knowing what's going on and dont want update then this is the company for you ive rang and message many times and still no joy and the app they get you to download is no help they have only updated 1s and that was when we 1st started now 4 months in and the app says I'm still at the earliest stage even tho we're near enough at exchange of contact

October 12, 2025
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

Thank you.

Thank you to all those involved in our recent dealings with Chadwick Lawrence. We will certainly consider using you again should the need arise.

October 10, 2025
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 2 out of 5 stars

Not recommended

Bizarre experience, and not in a good way. Recovered from 1 star as ZH took over our case and we completed at 12 weeks. If I wasn't contacting them daily it would have taken a year, trust me they are in no hurry. These lot are generally incompetent and unprofessional, they don't respond to complaints, requests for updates, or anything else. They certainly don't care about your situation, in fact they made the whole process very stressful when it was a straight forward cash sale. I think (some of) the conveyancers do their best but the seniors/partners couldn't give a dam. No one holds any accountability for mistakes or delays either. I'm just relieved it's over.

October 9, 2025
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Lynda Harland Fantastic

We cannot thank Lynda Harland enough who was our allocated solicitor for handling the sale of our property. We had great and prompt communication via the app and email. Lynda was really proactive and managed to keep the sale on track when at times it looked like there was going to be lengthy delays. Lynda was always available to answer any queries we had. Great to deal with directly. Thanks again Lynda!

October 10, 2025
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

INCREDIBLY SLOW & UNRESPONSIVE

I wouldn’t recommend this firm to anyone. Ben Starkey is by far the slowest solicitor we’ve dealt with in over 20 years of trading. When he went on holiday, no one took over his work, and the entire sale came to a standstill. Eventually, Ahmed Elgizouli was said to be covering for him, but he was completely unresponsive and did nothing. Extremely slow service — definitely wouldn’t recommend.

October 10, 2025
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

5 stars

Amanda, Binish, Katherine superstars with helping me each step of the way answering any questions I had and going the extra mile.

Massive thank you to them for helping me.

Highly recommend

October 10, 2025
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

No response and lack of interest

We asked Chadwick to help us with our personal property purchase. Our experience was, unfortunately, not very positive. Neither our allocated solicitor or his seniors responded to multiple attempts in contacting them via phone or email. Their assistant solicitor was, however, amazing helping me to close my file and moving to another company. We lost one month on our transaction.

October 8, 2025
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Well I was thinking what shall i do…

Well I was thinking what shall i do about this case ??
Then i rang Oliver !! Lovely warm personality
We had a good factual conversation an discussion about my case.
Oliver made it so easy to work out an quickly got to the key points
We Smashed it
Got a superb result all down to Oliver
Much appreciated an excellent result for me an my favourite Lawyer Oliver
Highly recommend him any time
Good luck to Oliver
Regards
Steven Walker

April 8, 2025
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Bad conveyancing experience

My husband and I have had the worst experience with this law firm. I cannot even begin to describe the kind of trauma their slow response and lack of professionalism has caused us. They require 3 days to read an email and before they get anything done the entire week is gone. If you ask them to do it fast they ask you for extra £300 for every time you need an update on your file. Wasted four months on a sale that was without chain . The complaint procedure is literally non-existent, no one listens to you. We asked our file be transferred to a different solicitor but nothing was done. Everyone we have told about our experience is appalled of what we went through. Even after pulling out and paying for the work that wasn’t done, we requested they provide invoices for payments made on our behalf and explain why sale fell through so we could claim insurance, they are still asking for an entire week. So much bad experiences than I can type.

September 25, 2025
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Had a great experience explained…

Had a great experience explained everything from start to finish
Always available to communicate with by email or phone if needed
Asif Shakoor was always extremely helpful and a pleasure to work with

October 6, 2025
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Efficient service

The app was really easy to use. The company were really quick and efficient at processing our re-mortgage. Any queries were answered within an hour through the app. They were easily the most efficient solicitors I have ever used and I would definitely recommend them.

October 1, 2025
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments and to hear you would recommend Chadwick Lawrence, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

I would strongly advise anyone against instructing this firm of solicitors

I would strongly advise anyone against instructing Chadwick Lawrence Solicitors, in particular a solicitor (initials KM), for conveyancing matters.

We have been involved in a property transaction with them that has now dragged on for ten months – despite the property being completely chain-free. This delay is solely down to the conduct of the acting solicitor.

KM’s communication has been appalling throughout. She is impossible to get hold of, rarely responds to calls or emails, and when she does, the updates are vague, unhelpful, or contradictory. Her lack of engagement has been frustrating not only for us but also for her own client, the buyer, who has been left in the dark.

The way this case has been handled is nothing short of unprofessional and has caused unnecessary stress and delay for all parties involved. It is clear to me that this firm has little regard for efficiency, accountability, or basic client service.

If you are considering using Chadwick Lawrence for conveyancing, I would strongly recommend looking elsewhere. There are far more competent, communicative, and professional solicitors out there who won’t leave you stuck in a never-ending transaction.

October 1, 2025
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

……..

There were small hiccups in the process of paying my HTB equity loan, however Ben and Shirley handled them immediately. The completion was finished ahead of schedule. The fees are fair and sensible.
I would recommend Chadwick Lawrence .

September 30, 2025
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for your review, it is great to hear you would recommend Chadwick Lawrence and we appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Great firm

Great firm, fair price, for a service well delivered.

September 26, 2025
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

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