Carrentals.co.uk Reviews 2,320

Very happy with our experience of using car rentals. Hired a car for 5 days from Dublin airport. Everything was straightforward and transparent with booking process, at the collection desk and the dro... See more

Good competitive pricing (and no hidden fee). Smooth process when collecting the car. Improvement could be done in making insurance coverage clearer: what is included by the vendor, what is included... See more

I have used this company for several years and found them very good. Often there is free cancellation and the rates are better than those offered directly from the actual hire companies. They are go... See more

Easy to find the car I wanted, and best of all free cancellation so that when the price drops (as it nearly always does close to hire date) I can rebook. Including the excess insurance at a competitiv... See more

I've used Carrentals a number of times now for both UK and overseas car hire. The website is easy to use and offers a great range of filter options to help get the right car. I especially like the "wo... See more

Everything went very smoothly. No delay at pick up, car was clean and return arrangements simple and swift. Staff friendly and efficient at both ends Most important - NO subsequent deductions from... See more

Website is easy to use and has great filters / options. If anything goes wrong - the service team are very proactive in helping and sorting things out. I've used carrentals dozens of times and have al... See more

I've used Carrentals a number of times for car hire in the UK and abroad and always got a very good deal. The website is easy to use and the filter options in the search facility are really useful to... See more

Best website for carrentals on internet. I use it for last 10years and I have never be disappointed. I compare to many sites but never ever find cheaper option. I book with it numerous time but only... See more

Offered good price including extra driver. Kept informed. Phone Number provided if any issues on arrival with rental. Paperwork clearly stated extra driver included so there was no issue.

I hired a car for a USA holiday of nearly 2 weeks with the pick up in Spokane, Washington and drop off in Jackson, Wyoming. There were no problems picking up the car or dropping it off to Avis. We h... See more

Good, friendly and efficient staff at the pick up desk. Pick up was quick with minimum fuss - and debit cards accepted. Car was ready and very clean and previous damages were marked clearly. Depos... See more

Using Carrentals.co.uk, I got a wonderful deal on a car for my vacation. No other company could come even close to matching the rate. Unfortunately due to the pandemic my wife and I had to leave for... See more

The car rentals business is clearly seen as a risky undertaking as judged on the high volume of published complaints. I was recommended to use carrentals.co.uk this year when planning a holiday in M... See more

Really efficient booking/ pick up, no queue. I think the car was an up grade on the car booked, so good value for money. Only improvement would be better signage coming out of lanzarote Airport build... See more

I have used Carrentals a number of times and found the process very easy. I haven't experienced any problems with the rentals so haven't used any complaints process. I would like more information ab... See more

Collected my car at Heathrow airport. Got courtesy to avis . Very prompt and efficient. Car was a lesser model but was spot on . Returning was just as efficient. Well impressed. Thank you carrent... See more

I have used car rentals.co.uk for several years and generally always get a good value good quality car rental on many different countries. The rare problems encountered at pick up have been resolved q... See more

My experiences with this company have always been excellent. have always received great service, l sometimes use other rental location services, including direct to various rental outlets. I always... See more

I have used carrentals.co.uk for many years for all my car rentals around the world, and have consistently had a good experience with reliable, trustworthy rentals. I use Carrentals.co.uk most common... See more

Excellent service - all documentation was clear with directions for car collection, phone numbers in case of delay or other emergency. There were no hidden extras. I was particularly impressed with... See more

Efficient booking system that clearly showed the vehicles available from each car hire company including their associated cost and insurance service. The 'worry free' filter allowed me to easily ident... See more

I am a regular user of Alamo rent a car throughout Bulgaria. My last rental with Alamo was in October 2020 at Sofia Airport terminal 2. Once again this very professional company provided exptiional... See more

I hired a car for a week using car rentals.co.uk The pick up was simple with no issues. I did not have a long wait. The car was fine and clean. The scratches and dents from previous hires was rec... See more

Smooth and easy experience, from the search, the car options available, the booking process booking and the confirmation. I especially like the 3 categories which can narrow down the rental companie... See more

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are... See more

Carrentals.co.uk have consistently provided my car hire needs that meet or exceed my level of expectation, I have had very few problems and when I have experienced issues they have resolved with alacr... See more

First time user of Carrentals.co.uk and was quite sceptical of their service after reading a lot of negative reviews, but went ahead due to their low prices. Booked a Mercedes-Benz GLA or similar... See more

Certainly my first choice for rental cars in the UK. User-friendly website with a wide range of cars from the major players on offer at very competitive rates. I haven't been disappointed yet.

Great website and so easy to use. Picked up a rental car at Newcastle airport and delivered it back 2 days later fuelled up. Customer service was great and the car was better than we expected. H... See more

Carrentals.co.uk delivers top choice of hire cars. I use rental brands I know and have never had significant problems excepting queues at the car hire desk (outside carrentals control).

Easy website to navigate for booking. Great options re inclusive excess insurance cover. Excellent value for money. Have been using for a long time without issues. Highly recommend.

The booking seemed to have failed. I contacted via the web page and got an immediate response from a human not a bot. Friendly, quick and problem solved. Great service.

The best attribute is the offer of "worry-free" hire, at a reasonable cost for daily insurance - $5 vs $40!

Easy to navigate website. Excellent value and will use again for future rentals. Very positive experience.

Information on the website was clear. Good prices. Once booked the information about how and where to collect was straightforward

As always great customer service. So easy to book and good clarity on what has been paid for.

Excellent service From Carrentals. Since I originally booked the price came down a few times. A phone call later the car was rebooked at the lower price and a refund of the difference was made to my c... See more

The administration of the booking of a car through Carrentals with Enterprise/Alamo at Geneva Airport went well. On pick-up, Enterprise/Alamo did not have a car of the size booked and tried to give us... See more

Chose this company because they offered in airport collection of the hired car at a reasonable price. There were no queues and, apart from the usual administrative issues of excess insurance, the proc... See more

during the rental period, my tire was punctured and I get a replaced one on the same day, this is good. However, when I made the phone call to seek help, it was transferred for several times, for so l... See more

No great problems collecting and returning the car from Alamo. Sat Nav not set accurately, therefore we had to return, apologies given and a discount on the petrol. We didn't get the car we ordered,... See more

Quick service at Geneva airport with Europcar and given the size of car I reserved although tried to give me automatic when Id asked for a manual. Skoda Fabia was a great car for me on mountain roads... See more

Paid the extra for 'worry free' thinking everything was covered but was presented with more options at the airport hire desk (Budget) to take the excess fully to zero. (theft etc wasn't covered). As... See more

process of collection was reasonably straight forward. I thought the person serving me could of been nicer although not rude, I didn't feel totally welcome. The car was clean and what we asked for... See more

Orlando car rental via Europcar. Booking experience was straightforward, at a competitive price. However a few weeks prior to the rental I noted that I had not received a confirmation voucher from... See more

Good prices and mostly goes smoothly, although sometimes I've had trouble at the rental company because they want more documents than was specified by car rentals.co.uk. Also, I think the price is ch... See more

We had no complaints about the service picking the car up. Easy to pick up and the car, although not the expected make, was comparable and it did state ‘or similar’ in the wording when we booked. We... See more

The site is easy to use and prices are quite transparent. It’s now also more obvious that car seats would need to be paid extra directly with the car rental company which wasn’t so clear the first tim... See more

The price was right . It was easy to book a car. I had to change the booking near to the time I was going to pick the car up and Carrentals were very helpful and somehow I received another days rental... See more