RP

Roger Perrett

Greece

Reviews

Review of CarJet.com

Review of Carrentals.co.uk


Rated 5 out of 5 stars

My experiences with this company have…No fuss, great deals.

My experiences with this company have always been excellent. have always received great service, l sometimes use other rental location services, including direct to various rental outlets.
I always check Carrentals.com to find the best deal. In the majority of my checks, Carrentals have the best deals.
I will always check them first, l find the website easy to use, plus no hidden nasties.
Keep up the good work and l will always check Carrentals website for great deals.

February 25, 2020
Unprompted review

Review of Easirent


Rated 1 out of 5 stars

Clearer terms and conditions

On collecting the vehicle from Easirent Bristol airport office, l was asked for the insurance deposit plus £30.00 for fuel, the fuel policy was not explained to me, l could not find any terms and conditions of the hire agreement as l had no access to a website as no computer. When l returned the vehicle with the same amount of fuel in the tank, l asked for my fuel deposit returned but was told by staff that they do not give refunds. I explained that there was no policy available to read term and conditions of rental. Unfortunately this episode spoilt an otherwise very good experience. It would help to advertise there FUEL POLICY at the rental office or in the hire vehicle. I complained to Easirent about my complaint, the curt reply was"no refund it is stated in the terms and conditions" i have read a considerable amount of bad reports regarding this company. I hope they are big enough to take notice of ALL reports.

August 13, 2016
Unprompted review

Reply from Easirent

We appreciate your review and apologise that you were unhappy with our Customer Services Team. We can confirm your final decision was sent 12.08.2016 and no further correspondence will be sent. For information on what you can do next please visit www.easirent.com/reviews/

Easirent Team

Review of Holiday Autos

Review of Carrentals.co.uk